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bifteck_rupin Apr 12, 2022 @ 4:59am
I want a refund for a Dota 2 item
Hello, I recently sold a csgo item for 68€ (pretty much 75US$) and at the same time 3 new items of the game dota 2 that I did not want were on my steam account, without me knowing it, and being charged of 83€ (pretty much 90US$). So I want to be refunded for those items I don't want because I lost 90$ because of that.
Thank you
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Originally posted by Leonardo Da Pinchi:
Originally posted by bifteck_rupin:
Ok so do you know how much cost a winter lineage belt of the surging wind BUT autographed by avo (or something like that)
Less than $2 max, Dota 2 has the ability to customize/autograph/inscribe items so they have their own individual listings on the market.

That's why scams with them are so common. A scammer will make a customized item, mark it at like $100, then either hijack accounts and buy it from the market, or try to trade it for stuff like expensive CSGO skins.


To put it simply, you're not going to get anything close to what you lost back.
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Showing 1-15 of 23 comments
Brian9824 Apr 12, 2022 @ 5:41am 
If you didn't buy them then that means your account is compromised and you need to take steps to secure it.

1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey - This field should be blank

Also no refunds from store purchases so you need to figuire out what you did that compromised your account and stop doing it
#1
bifteck_rupin Apr 12, 2022 @ 6:55am 
And do you know how I can get my money back beside selling it ?
#2
Crazy Tiger Apr 12, 2022 @ 7:00am 
All market transactions are final. You won't get a refund.
#3
shiel Apr 12, 2022 @ 1:01pm 
Originally posted by bifteck_rupin:
And do you know how I can get my money back beside selling it ?
By selling it.
#4
bifteck_rupin Apr 12, 2022 @ 2:17pm 
Originally posted by shiel:
Originally posted by bifteck_rupin:
And do you know how I can get my money back beside selling it ?
By selling it.
Thank you vert much that's what i'm gonna do.
#5
Your Mom's Oshi Apr 12, 2022 @ 2:43pm 
You should really focus on securing your account first. Otherwise it's just going to happen again.
#6
bifteck_rupin Apr 12, 2022 @ 4:28pm 
I've already secured my account i now just want my 90$ back because it's a lot of money.
#7
bifteck_rupin Apr 12, 2022 @ 4:31pm 
In fact i reset every logins and i changed my password and i revoked my Steam api so I think i'm done with the security.
#8
bifteck_rupin Apr 12, 2022 @ 4:31pm 
And i also have Steam guard enabled so...
#9
Heeby-Jeeby Apr 12, 2022 @ 5:02pm 
Hopefully this wont be the case but chances are good those DOTA items you have are completely worthless and your account was used to purchase them at highly inflated prices.
#10
primeinsurrection Apr 12, 2022 @ 9:41pm 
Your items have been refunded.
#11
davidb11 Apr 12, 2022 @ 10:10pm 
Originally posted by primeinsurrection:
Your items have been refunded.

Steam does not refund items. Please do not claim they do.
#12
bifteck_rupin Apr 13, 2022 @ 3:01am 
Originally posted by Heeby-Jeeby:
Hopefully this wont be the case but chances are good those DOTA items you have are completely worthless and your account was used to purchase them at highly inflated prices.
Ok so if it is i'm just a little bit f#cked because i have no chance to sell those items
#13
Cathulhu Apr 13, 2022 @ 3:03am 
You can still sell them, but only for what they are actually worth.

You failed to secure your account properly, now you have to deal with the consequences.
#14
bifteck_rupin Apr 13, 2022 @ 3:05am 
Originally posted by primeinsurrection:
Your items have been refunded.
What do you mean by that ?
#15
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Date Posted: Apr 12, 2022 @ 4:59am
Posts: 23
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