I have been hacked after 10 years

[nU]

Hello everyone. Yesterday my account has been hacked and all my tradable items have dissapeared. I don t know how this is possible, i was at work with my steam online and they somehow logged into my account while i was also logged in. They stole items worth 3-4k euros and traded with multiple accounts. I checked the accounts that my items went to and 90% of those accounts have been banned in the past around the same date. Now the question is, of course, how can i get my items back? i reported every single account that appears in my trading histroy and have an open ticket to steam support, but i was just wondering if someone else's account has been hacked like this. After all this is not right, to spend money (a lot of money) on a game like dota 2 and cs:go and then to be hacked and lose everything because the system is not implemented right. how can someone just do that anyway? why am i not even notified when someone from a different IP is logging into my account? why am i not notified when a HUGE amount of items are being transfered from my account? how tf is this fine? Im pretty sure the support team will say they can t do anything, maybe just ban the scammers, but i lost a HUGE amount of money for literally just deciding to play a game. I did not do anything wrong, and i was pretty careful with everything i did, hence in 10 years of activity i ve never had any problems. some people buy cars with the amount of money that was stolen from my account and i want the items OR money back. If anyone can actually help me please feel free to interact with this post, if u don t have anything other than saying it is for sure my fault that i have been hacked, please move along. Also i would like someone that works at Valve to interact with this post and figure things out because this is gonna end in a court of justice if i don t get my money back. Thank you all very much!

[м]

Publicado originalmente por darklight:

it s so easy to blame the guy that lost everything on his account because he s not 100% focused all the time .

As long as you don't understand that you are responsible for this, we can go on here forever.

Of course it sucks, and i feel sorry for you, but there's nothing you can do, besides paying more attention to what you're doing.

Valve added A LOT of security features, to an extend that normal users, like me are often annoyed by them, but even all those features don't help if you run arround with blind eyes or like nothing could ever happen to you.

The features help to keep accounts secure, but they can't help you if you hand over permissions, and it doesn't matter if it happend by mistake or by accident.

And i gave you links to secure your account to make sure it won't happen again, there's not more i can do, honestly.

Stay away from giveaway / gamble / voting / trading sites, and you'll never have any problem again.

[nU]

Publicado originalmente por м:

Publicado originalmente por darklight:

. it s pretty clear to me right now that this problem occured by accessing probabely some of those sites everyone's talking about. so what if i did lmao?

Well, you clearly did.
And that's why i said it's your own fault.

If you give someone the key to your house and get robbed, it's also your fault.
Even if you don't wanna hear that.

Publicado originalmente por darklight:

lmao

please stop making comparisons that are as flawed as the security system steam implemented. ur comparison doesn t make any sense. my house is not digital and that s a whole other topic which if u can actually use ur brains u can realise how wrong u are. we are talking about something that is digital. by your logic, if u were in the house and they would ve stolen everything in ur house, u wouldn t have heard them because u re either dumb or they used some device to transfer u to another dimension while they stole ur goods and when they were done they would ve transfered u back to reality. no, my friend, this is not the case, i was actually logged into my account (i was in the house), i didn t get notifications my items are being transfered (i was transfered into another dimension by the stealers) and when they were done and i logged in after work i finally found out everything tradable was missing. u re blaming me for accessing the internet, saying this important thing once again because it seems it s flying over ur heads and u all u can do is blame the victim for not being aware that ur account is at risk with any clicks u do on the internet because steam doesn t give a ♥♥♥♥ about you or your account. Just because they said that if you get hacked you will lose everything forever without a chance to get ur money back doesn t make it the right choice. it comes to the user to be aware at every step they take so they don t click by accident on some websites. what most likely happened something that looked like steam popped up on my screen and i introduced my information since everyone s saying the same thing, i guess this is a common thing and you still blame the users xDDD how can it happen so often and still blame the victims?????? when are u gonna start realising it s ur damn system that s not working and that ur users shouldn t be afraid to access the internet because they might lose everything on their accounts? dis gus ting

[м]

Publicado originalmente por darklight:

is a common thing and you still blame the users xDDD how can it happen so often and still blame the victims??????

Because a lot of people believe that they can somehow "cheat the system" and make "easy cash" if they hand over their details to get 3 cent csgo or dota skins for free.

As long as people are greedy and gullible there will always be cases like that.

Valve could probably even add a fingerprint or iris scan to the security features and yet people would still manage to get scammed.

[nU]

Publicado originalmente por м:

Publicado originalmente por darklight:

is a common thing and you still blame the users xDDD how can it happen so often and still blame the victims??????

Because a lot of people believe that they can somehow "cheat the system" and make "easy cash" if they hand over their details to get 3 cent csgo or dota skins for free.

As long as people are greedy and gullible there will always be cases like that.

Valve could probably even add a fingerprint or iris scan to the security features and yet people would still manage to get scammed.

what the hell are u even talking about? u have the most obvious example in my case. i wasn t trying to get a "3 cent csgo or dota skin for free". my trading history is pretty clear that i never traded anything and i spent around 3-5k euros on my items that are now gone. as u said, u can argue with me forever and u ll still be wrong because u cannot be right defending something that is obviously flawed.

[м]

Publicado originalmente por darklight:

what the hell are u even talking about? u have the most obvious example in my case. i wasn t trying to get a "3 cent csgo or dota skin for free". my trading history is pretty clear that i never traded anything and i spent around 3-5k euros on my items that are now gone. as u said, u can argue with me forever and u ll still be wrong because u cannot be right defending something that is obviously flawed.

My god, it was an example, fine then it was something else, it doesn't matter.
But go ahead, keep blaming other people, sue valve, if you feel like they won't laugh at you in court.

I hope you at least followed the steps to secure your account, and i wish you all the best.

[J4MESOX4D]

Publicado originalmente por darklight:

Publicado originalmente por м:

Because a lot of people believe that they can somehow "cheat the system" and make "easy cash" if they hand over their details to get 3 cent csgo or dota skins for free.

As long as people are greedy and gullible there will always be cases like that.

Valve could probably even add a fingerprint or iris scan to the security features and yet people would still manage to get scammed.

what the hell are u even talking about? u have the most obvious example in my case. i wasn t trying to get a "3 cent csgo or dota skin for free". my trading history is pretty clear that i never traded anything and i spent around 3-5k euros on my items that are now gone. as u said, u can argue with me forever and u ll still be wrong because u cannot be right defending something that is obviously flawed.

Funny how something 'flawed' can protect 99.999% of people with only ones that allow their credentials to be phished who get compromised this way. To date, there has not been one instance of Steam being 'hacked' whereby users accounts have been put at risk - only people who don't understand how they were hijacked play this card and thinking this way does not serve them going forward because it just means they are likely to get compromised again.

[nU]

Publicado originalmente por м:

Publicado originalmente por darklight:

what the hell are u even talking about? u have the most obvious example in my case. i wasn t trying to get a "3 cent csgo or dota skin for free". my trading history is pretty clear that i never traded anything and i spent around 3-5k euros on my items that are now gone. as u said, u can argue with me forever and u ll still be wrong because u cannot be right defending something that is obviously flawed.

My god, it was an example, fine then it was something else, it doesn't matter.
But go ahead, keep blaming other people, sue valve, if you feel like they won't laugh at you in court.

I hope you at least followed the steps to secure your account, and i wish you all the best.

secure the account for what? there s only a few arcanas left that are untradable hence they were left behind. the account is legit empty. i could start a new one and probabely get a higher score but it disgusts me to the point that i don t wanna have anything to do with this platform anymore. i just want my money back and forget it ever existed. funny how i spent a lot of time playing games in here and it ended like this and noone gives a crap about it and keeps blaming me for not being smarter than someone that dreams about new techniques to hack into ppl s accounts, but it is what it is. i guess i ll never get anything back. it s pretty obvious even to a fish that noone gives a crap and they ve exonerated themselves of any responsability. done with this topic and genuinely hope nothing like this will happen to anyone anymore but sadly this is so flawed it will happen million more times in the next few months and u ll keep blaming them for it :))

[nU]

Publicado originalmente por J4MESOX4D:

Publicado originalmente por darklight:

what the hell are u even talking about? u have the most obvious example in my case. i wasn t trying to get a "3 cent csgo or dota skin for free". my trading history is pretty clear that i never traded anything and i spent around 3-5k euros on my items that are now gone. as u said, u can argue with me forever and u ll still be wrong because u cannot be right defending something that is obviously flawed.

Funny how something 'flawed' can protect 99.999% of people with only ones that allow their credentials to be phished who get compromised this way. To date, there has not been one instance of Steam being 'hacked' whereby users accounts have been put at risk - only people who don't understand how they were hijacked play this card and thinking this way does not serve them going forward because it just means they are likely to get compromised again.

it doesn t protect anyone xD u re just lucky u didn t access whatever site i might have accessed in the past. the sad part is that i don t even know what the site was. if u think 99.99% are not experiencing this situation, then u might wanna check only on today s discussions section how many ppl have been hacked xD but it s fine, it s the victim's fault. right. i have picture of every transaction i ve made, proof that i never traded anything before yesterday (when hacking happened). u re so lit up when u see i use the word "hacking" which makes it pretty obvious u re some steam employee trying to sound smart and be agressive or u re just dumb enough to believe ur account is safe which would be actually more sad than being a steam employee

[J4MESOX4D]

Publicado originalmente por darklight:

Publicado originalmente por J4MESOX4D:

Funny how something 'flawed' can protect 99.999% of people with only ones that allow their credentials to be phished who get compromised this way. To date, there has not been one instance of Steam being 'hacked' whereby users accounts have been put at risk - only people who don't understand how they were hijacked play this card and thinking this way does not serve them going forward because it just means they are likely to get compromised again.

it doesn t protect anyone xD u re just lucky u didn t access whatever site i might have accessed in the past

It can't protect you if you give away your credentials to a phishing site the same way your house locks can't protect you if you give away the keys to a thief. Steam Guard is just an extra security layer but you can't seem to grasp this - it doesn't mean your account cannot be compromised.

Imagine thinking it made your account immune to being hijacked so you could use shady 3rd party sites

Steam accounts are perfectly safe by design - it's hilarious that you think some 'hacker could hack' a login name, password and live auth code. The latter alone being a lottery shot from an independent device.

You got phished and you've been told what this is and how to avoid it. Either take the advice or get hijacked again. Your call.

[CaT1o1]

Yo, I have a question... how come you don't have in your inventory CS:GO: 5 years badge or a 10-year badge?

Also, keep in mind we Community cannot give your items back nor the Steam support.
Good luck.

[nU]

Publicado originalmente por CaT1o1:

Yo, I have a question... how come you don't have in your inventory CS:GO: 5 years badge or a 10-year badge?

Also, keep in mind we Community cannot give your items back nor the Steam support.
Good luck.

cuz i haven t played cs go for 10 years? i played dota for 10 years.

[CaT1o1]

Publicado originalmente por darklight:

Publicado originalmente por CaT1o1:

Yo, I have a question... how come you don't have in your inventory CS:GO: 5 years badge or a 10-year badge?

Also, keep in mind we Community cannot give your items back nor the Steam support.
Good luck.

cuz i haven t played cs go for 10 years? i played dota for 10 years.

Ah okey. Operation Broken Fang Challenge Coin Deployment Date: Jan 24, 2021 GMT

[The End]

Publicado originalmente por darklight:

It s not my fault someone just decided to hack into my account.

Publicado originalmente por darklight:

Yes, the only one to blame is Valve, not me. I didn t click on anything.

Yes it's your fault that you got phished, you are the only one to blame. Your account was not hacked.

Take it as a lesson and do not give away your info in the future.

[Cathulhu]

Publicado originalmente por darklight:

Publicado originalmente por J4MESOX4D:

It can't protect you if you give away your credentials to a phishing site the same way your house locks can't protect you if you give away the keys to a thief. Steam Guard is just an extra security layer but you can't seem to grasp this - it doesn't mean your account cannot be compromised.

Imagine thinking it made your account immune to being hijacked so you could use shady 3rd party sites:lunar2019laughingpig:

Steam accounts are perfectly safe by design - it's hilarious that you think some 'hacker could hack' a login name, password and live auth code. The latter alone being a lottery shot from an independent device.

You got phished and you've been told what this is and how to avoid it. Either take the advice or get hijacked again. Your call.

get the fk out man, u re really boring and not understanding what the situation actually is. are u a steam employee? if yes, then we can talk, if u re not, then i really don t need ur boring and clueless oppinion about my situation.

Not sure what your problem is as everything J4MESOX4D said is correct.
Sounds like you're rather reckless with account security and so far you've only been lucky not to get your account compromised.

[J4MESOX4D]

Publicado originalmente por darklight:

Publicado originalmente por J4MESOX4D:

It can't protect you if you give away your credentials to a phishing site the same way your house locks can't protect you if you give away the keys to a thief. Steam Guard is just an extra security layer but you can't seem to grasp this - it doesn't mean your account cannot be compromised.

Imagine thinking it made your account immune to being hijacked so you could use shady 3rd party sites

Steam accounts are perfectly safe by design - it's hilarious that you think some 'hacker could hack' a login name, password and live auth code. The latter alone being a lottery shot from an independent device.

You got phished and you've been told what this is and how to avoid it. Either take the advice or get hijacked again. Your call.

get the fk out man, u re really boring and not understanding what the situation actually is. are u a steam employee? if yes, then we can talk, if u re not, then i really don t need ur boring and clueless oppinion about my situation.

This is a user forum and it's not our fault you don't like the answer. Steam employees have already written articles on how to keep your account safe and avoid common scams like phishing. Too bad you didn't read these or apply common sense. Shifting blame back onto Valve for your own incompetence is really embarrassing. Literally all users in this situation (over 1300 active English threads alone) are grateful for the help and advice going forward and can acknowledge their mistakes.

All you've done is cover up a scam group you were in, invent some hilarious 'hacker' charade and then dismiss further help to keep your account safe going forward. Pretty childish really.