How to refund a gift games on steam?
hi,recently i was receiving some gifts from my brothers but i couldn't play the games bcs of my specs didn't meet minimum requirements how can i refund the gifts?
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Showing 1-8 of 8 comments
GoKo Dec 14, 2021 @ 6:11pm 
I think only the buyer can since is gift game
CHICKEN JOCKEY Dec 14, 2021 @ 6:42pm 
i tried to contact my brothers and he contacted steam support to refund it,but steam support says it cant be done because it has been redeemed to my account
SpunkyJones Dec 14, 2021 @ 7:25pm 
You initiate the refund, then your brother does it.
CHICKEN JOCKEY Dec 15, 2021 @ 5:19pm 
i tried that before and i cant find the refund button on my gift history
Originally posted by bunch of noobs:
i tried that before and i cant find the refund button on my gift history
The gift history shows you a list of the gifts that you have given, not a list of the gifts that you have received (although I do wish that Steam had that list, too).

Your Adept Accumulator badge shows that the 24th of November was when you last added a game to this account. That's 3 weeks ago, so, if the gifts were sent to this account that you are posting with, they do not qualify for an automatic refund (within 2 weeks of purchase and less than 2 hours of runtime).

Your brothers can still try to get manual refunds. But they might be denied.

You first need to approve the refunds:

Click Help in the top left of the Steam client and select Steam Support.

Scroll down to the bottom of the page to the search box and type in the name of the game that was gifted to you. Scroll down the list until you find the game and click on it.

Select the "It's not what I expected" category.

Select "I'd like to request a refund for this gift" and you will see:
Request a refund for a gift
Gift purchases may be refunded by the purchaser if you agree to the refund. If granted, this product will be removed from your account.

Check the box below if you agree the purchaser can request a refund. Read more about our Refund Policy.

☐ Allow the original purchaser of this gift to request a refund

Once you have done those steps with all of the gifted games that you want to refund, tell your brothers to follow these steps for each of the games that you approved to refund:

Click Help in the top left of the Steam client and select Steam Support.

Click on the big Purchases button that is underneath the Games, Software, etc. button, and scroll down the list until he finds the game and click on it.

Select the "I have a question about this purchase" category and provide details about the issue (that he didn't know that your computer couldn't run the games that he was gifting you), and request a refund.
primeinsurrection Dec 17, 2021 @ 1:09pm 
They only do it if you bought the game within 24 hours and played so many hours. Just a tip incase you didnt know.
Satoru Dec 17, 2021 @ 1:48pm 
Originally posted by primeinsurrection:
They only do it if you bought the game within 24 hours and played so many hours. Just a tip incase you didnt know.

Please refrain from spreading mis-information
MoonC A T Dec 17, 2021 @ 1:50pm 
Originally posted by Satoru:
Originally posted by primeinsurrection:
They only do it if you bought the game within 24 hours and played so many hours. Just a tip incase you didnt know.

Please refrain from spreading mis-information
Lotta that in this thread including the very first reply
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Date Posted: Dec 14, 2021 @ 6:07pm
Posts: 8