Zero_Impact Nov 25, 2021 @ 7:48pm
ACCOUNT RESTRICTED
I have been a user of steam for about a year now and I have been gone for a while. I had gifted a few games to friends and bought a few for myself, however those games have been deleted from our accounts. Steam is not allowing me to redeem my codes or buy games and now my wallet says it has -32 dollars. When I try to redeem a code it says "your account has been restricted from redeeming codes" someone pls help me
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Showing 1-3 of 3 comments
Zekiran Nov 25, 2021 @ 9:06pm 
You were told with the restriction, what to do.

If it tells you to bring your concerns to Steam Support, then they are the only ones who can possibly help you here.

We are just users. You're going to need to figure out what happened to your bank account, your steam wallet, your credit card, or your gift cards. If things were removed from your libraries someone probably used a stolen or illegitimate card, which was then cancelled, or did chargebacks instead of attempting a regular refund.

If you mean you've been trying to put in humble bundle codes or other such codes not bought on steam onto your accounts, you need to only do a few of them a week or scattered over the course of time. Too many at once will trigger a cool down.

But only you know what happened, so... take it up with support after reading any other information provided to you, carefully and completely.
MalikQayum Nov 25, 2021 @ 9:50pm 
your account is under a lockdown, most likely from a chargeback, since you have no recent purchases made. contact steam support.
Zero_Impact Nov 26, 2021 @ 4:56pm 
Okay thank you guys
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Date Posted: Nov 25, 2021 @ 7:48pm
Posts: 3