I-Won Mar 27, 2021 @ 2:10pm
Editing a guide! HELP
Hello, I'm having and issue with editing my guide https://steamcommunity.com/sharedfiles/editguide/?id=2256832465
I deleted a section, and now I wanna create a new one and it doesn't let me, also error code 15 shows up, and i can't save nor edit... :/

Please help
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Showing 1-12 of 12 comments
Hodman Mar 27, 2021 @ 2:14pm 
Your guide can't be viewed, that's most likely the reason.
I-Won Mar 27, 2021 @ 2:16pm 
Well.. I didn't make it invisible... maybe it is under review.. but its been 2 days now, and I've been running and updating the guide for more than 5,6 months now..
I-Won Mar 28, 2021 @ 1:21am 
Any suggestions to how it can be resolved
Dr.Shadowds 🐉 Mar 28, 2021 @ 4:30am 
Try deleting cache, and cookies, or do it via broswer see if there any changes.

Also if you want your guide to be public, I suggest making it public.
https://imgur.com/ePOqsQD
I-Won Mar 28, 2021 @ 4:42am 
I've tried.. it doesn't let me save in basic guide, doesn't proceed when i save or want to create a section :( can't even enter that, it was public al along worked fine till 2 days ago
I-Won Mar 28, 2021 @ 4:44am 
Sorry!
An error was encountered while processing your request:

There was a problem trying to save the title and description. Access was denied.

I even deleted the section i had and now it doesn't let me create a new one
Dr.Shadowds 🐉 Mar 28, 2021 @ 4:47am 
Are you the guide creator?

Also you can set the public view from the guide page, you don't need to do this from the editing section at all.
I-Won Mar 28, 2021 @ 4:50am 
I am, have been since I created it 6 months ago.. and had no problems until now... it doesn't let me proceed into it
Dr.Shadowds 🐉 Mar 28, 2021 @ 4:53am 
Can try contact support if you want.
I-Won Mar 28, 2021 @ 4:54am 
Tried looking into it but no info, and I don't know about emailing :/

The guide was received very well and now I can't find a solution to fix it :(
Dr.Shadowds 🐉 Mar 28, 2021 @ 4:59am 
Steam help section > My account Data related to my account > scroll to the bottom click on contact support.
I-Won Mar 28, 2021 @ 5:09am 
I have sent it with a picture ! Waiting for a reply. Thank you
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Date Posted: Mar 27, 2021 @ 2:10pm
Posts: 12