Safer 5. nov. 2020 kl. 2:00
HACKER ATTACK MY ACCOUNT. MY EMAIL ADRESS IS CHANGE. HELP ME TO FIND SUPPORT ON STEAM
I DONT FIND SUPPORT, HELP ME PLEASE.


I NEVER CHANGE MY EMAILADRESS.


THIS IS HACKER EMAI is NOT MINE [removed]

PLEASE HELP ME STEAM I DONT KNOW WHAT TO DO


MY EMAIL ADRESS IS [removed] since years



THIS IS HACKER EMAIL [removed]


PLEASE HELP ME
Sidst redigeret af Tito Shivan; 5. nov. 2020 kl. 4:52
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En global moderator har angivet, at dette indlæg besvarer det oprindelige emne.
Safer 5. nov. 2020 kl. 2:25 
How i can contact someone from steam? i need help. Cannot do anithing anymore if i will log out from steam.

FKK ME WHY IT IS SO COMPLICATED
Dr.Shadowds 🐉 5. nov. 2020 kl. 2:26 
Oprindeligt skrevet af Safer:
How i can contact someone from steam? i need help. Cannot do anithing anymore if i will log out from steam.

FKK ME WHY IT IS SO COMPLICATED
If you spend time reading you would know by now. The guide above explains how to recovery account.
Safer 5. nov. 2020 kl. 2:30 
Oprindeligt skrevet af Dr.Shadowds 🐉:
Oprindeligt skrevet af Safer:
How i can contact someone from steam? i need help. Cannot do anithing anymore if i will log out from steam.

FKK ME WHY IT IS SO COMPLICATED
If you spend time reading you would know by now. The guide above explains how to recovery account.


IT DOESNT WORK.


THEY CHANGE MY EMAIL ADRESS WHY YOU DONT UNDERSTAND? GO TO THE POINT 8 and read cereful and you will see
Dr.Shadowds 🐉 5. nov. 2020 kl. 2:45 
Oprindeligt skrevet af Safer:
Oprindeligt skrevet af Dr.Shadowds 🐉:
If you spend time reading you would know by now. The guide above explains how to recovery account.


IT DOESNT WORK.


THEY CHANGE MY EMAIL ADRESS WHY YOU DONT UNDERSTAND? GO TO THE POINT 8 and read cereful and you will see
And I bet you didn't read....

Step 1. Lock your account. Not hard.

Step 2 Do the help can't login steps.

Step 3 select my account was stolen.

Step 4 click button say change my password.

Step 5 Enter in email, or put in random made up email to fail account search to give you account name search option, choose the option to search by account name, then search by account login name.

Step 6 choose I no longer have access to my steam guard.

Step 7 choose I no longer have access to this phone number.

Step 8 choose I no longer have access to this email address <--- You fail to read your number 8 which you clearly did, hence READ!!!!

Step 9 choose I forgot my password.

Step 10 fill out form, put in your details, you will need to provide proof of ownership to support when they ask you questions.
Sidst redigeret af Dr.Shadowds 🐉; 5. nov. 2020 kl. 2:46
Safer 5. nov. 2020 kl. 2:48 
Was tun, falls mein Steam-Account gestohlen wurde?
Falls Ihr Steam-Account gestohlen wurde, führen Sie bitte zunächst die unten stehenden Schritte durch, bevor Sie Ihren Account wiedererlangen. Dadurch wird sichergestellt, dass der Account nicht erneut gestohlen wird.

Schritt 1 – Überprüfen Sie Ihren Computer
Viren, Keylogger, Spyware und anderer schädlicher Code können zum Diebstahl Ihres Accountnamens und Ihres Passworts verwendet werden. Bevor Sie Ihr Accountpasswort zurücksetzen, sollten Sie deshalb Ihr System nach Viren und Spyware scannen, um derartige Programme zu entfernen.

Schritt 2 – Ändern Sie Ihr E-Mail-Passwort
Steam-Accounts werden häufig übernommen, nachdem die damit verknüpfte E-Mail-Adresse kompromittiert wurde. Ändern Sie das Passwort Ihres E-Mail-Accounts, um zu verhindern, dass der Angreifer Ihren Account ein zweites Mal übernimmt oder Ihre Unterhaltung mit dem Steam-Support stört.

Und wie immer...
HALTEN SIE IHR PASSWORT GEHEIM
Geben Sie das Passwort Ihres Steam-Accounts niemals weiter – weder an Freunde noch an andere Nutzer, die danach fragen. Mitarbeiter des Steam-Supports werden Sie niemals nach Ihrem Passwort fragen.

NUTZEN SIE NUR OFFIZIELLE STEAM-WEBSITES
Bitte geben Sie Ihr Passwort nur auf offiziellen Steam-Websites ein, wie z. B. steampowered.com und steamcommunity.com. Diese Seiten enthalten ein SSL-Zertifikat mit erweiterter Überprüfung, welches bei den meisten aktuellen Browsern durch einen grünen Text oder eine grüne Hervorhebung in der Adressleiste mit "Valve Corporation [US]" neben der Adresse angezeigt wird.


Wenn Sie vermuten, dass eine Seite, die nach Ihren Anmeldedaten fragt, keine offizielle Steam-Seite ist, geben Sie auf der Seite keine Informationen ein und ignorieren Sie diese.

ERFAHREN SIE MEHR DARÜBER, WIE SIE IHREN ACCOUNT SCHÜTZEN KÖNNEN
Weitere Informationen zum Thema wie Sie Ihren Account am besten vor Hijacking und Phishing schützen können, finden Sie unter Account-Sicherheitsempfehlungen.
ReBoot 5. nov. 2020 kl. 3:01 
Oprindeligt skrevet af Safer:
Oprindeligt skrevet af Dr.Shadowds 🐉:
If you spend time reading you would know by now. The guide above explains how to recovery account.


IT DOESNT WORK.


THEY CHANGE MY EMAIL ADRESS WHY YOU DONT UNDERSTAND? GO TO THE POINT 8 and read cereful and you will see
There's an "I don't have it" button for everything, including all things email. Just click "I don't have it" when asked for whatever got sent to your email and you'll proceed.
Dr.Shadowds 🐉 5. nov. 2020 kl. 3:01 
Oprindeligt skrevet af Safer:
-snip-

Copying words on the page for step 4 doesn't help you with your case if you choose not to read the instructions.
Sidst redigeret af Dr.Shadowds 🐉; 5. nov. 2020 kl. 3:02
Safer 5. nov. 2020 kl. 3:06 
I fixed by myself in the settings on steam. on that ♥♥♥♥♥♥♥ page nothing happen. Thanks for try to help me
Blargo 5. nov. 2020 kl. 3:31 
Oprindeligt skrevet af Safer:
I fixed by myself in the settings on steam. on that ♥♥♥♥♥♥♥ page nothing happen. Thanks for try to help me
... You recovered your account by fiddling with the settings on Steam? :2018salienbeast1:
Safer 5. nov. 2020 kl. 3:43 
I didnt log out on steam.

So i went to account settings and i just press on Change my email and it works.

Why they dont do a Chat support like other Companys they earn Billions of Dollars?

And how the Hackers Change my Email wothout i get any notification?

I dont understand how its Possible and i hope Steam will try to Fix this.

how this hackers with this email loolssgg@mail.ru can change easy my email that ending with .ch

This is a big problem for me and i never load some money on steam because that make me realy scarry.

I just find the email loolssgg@mail.ru because i was in my account settings and saw it but if not and i would log out i would have a big Surprise when i want do log in again.


♥♥♥♥ RUSSIAN HACKER loolssgg@mail.ru
ReBoot 5. nov. 2020 kl. 3:44 
The usual way for accounts to get hijacked is via phishing. Educate yourself about it.
Safer 5. nov. 2020 kl. 3:49 
But why i dont get an email, Notification or something else? Why its Possible to change email adresse without my knowledge?

Why its possible to change from a Swiss Provider to Russian Mail Provider? my emal end with .CH and this are Russian Hacker Mail loolssgg@mail.ru

How this is Possible. we never know because nobody to Ask from Support side.

This Is very Bad and i dont load any more money on Steam this make me realy scarry
Sidst redigeret af Safer; 5. nov. 2020 kl. 3:49
ReBoot 5. nov. 2020 kl. 3:52 
Oprindeligt skrevet af Safer:
But why i dont get an email, Notification or something else? Why its Possible to change email adresse without my knowledge?
That usually happens when their hijack your email as well.
Oprindeligt skrevet af Safer:
Why its possible to change from a Swiss Provider to Russian Mail Provider? my emal end with .CH and this are Russian Hacker Mail loolssgg@mail.
Because why not? It's absolutely possible to change from a .com address to a .de one for a good reason, not because the account got hijacked.
Oprindeligt skrevet af Safer:
BAsk from Support side.
Except that you can ask support, you just didn't want to.
Oprindeligt skrevet af Safer:
This Is very Bad and i dont load any more money on Steam this make me realy scarry
You're not scary. If you meant "scared", you should be scared that YOU have allowed that to happen. Account hijacks are, one way or another, the result of the user's mistakes.

Pro tip: don't repeat this mistake and your account will be fine. I've been keeping mine since 2003, not a single time did anything happen. It's possible, you have to want it!
Safer 5. nov. 2020 kl. 3:52 
Oprindeligt skrevet af ReBoot:
The usual way for accounts to get hijacked is via phishing. Educate yourself about it.


Are u mean Mails?
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