"This purchase is pending while Steam attempts to collect payment."

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RealCrunkz Oct 2, 2021 @ 12:13pm

I tried adding funds to my Steam wallet and it already has been like 5 hours. Should I cancel the transaction or what?

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Showing 1-11 of 11 comments

Zekiran Oct 2, 2021 @ 12:15pm

No you should let it do what it needs to do. NEVER 'try again' or cancel. That will only ever complicate it.

nullable Oct 2, 2021 @ 2:07pm

Sometimes you have to wait, the issue isn't anything you control. Meddling with it isn't helping. Impatience isn't a virtue.

h4rzy. Oct 2, 2021 @ 2:28pm

do you know how i can add a set amount

Zekiran Oct 2, 2021 @ 2:45pm

Originally posted by h4rzy.:
do you know how i can add a set amount

You can't add specific amounts to steam as far as I know. This is not the OP's problem, don't hijack threads, use the search feature and read steam's support pages instead.

Reggaejunkiedrew Oct 2, 2021 @ 2:50pm

I've had this problem a few times, I've always just cancelled it and redid the transaction and it was fine.

RealCrunkz Oct 3, 2021 @ 1:20am

Originally posted by Reggaejunkiedrew:
I've had this problem a few times, I've always just cancelled it and redid the transaction and it was fine.

I cancelled the transaction and didnt get my money back it just says ”covering funds”

Zekiran Oct 3, 2021 @ 1:36am

That is exactly the opposite of what you should have done, as I stated in my post. Just because some random dude didn't have a problem doesn't mean that yours will operate the same way.

The system needed to go through all of its motions.

I'd strongly suggest, WAITING until you see a change on the account and funds, until then don't do more.

RealCrunkz Oct 3, 2021 @ 1:47am

Originally posted by Zekiran:
That is exactly the opposite of what you should have done, as I stated in my post. Just because some random dude didn't have a problem doesn't mean that yours will operate the same way.

The system needed to go through all of its motions.

I'd strongly suggest, WAITING until you see a change on the account and funds, until then don't do more.

Hello!

Thank you for contacting Steam Support.

It appears due to an error in the purchasing process, the transaction failed.

You have not been charged, but your payment provider may have put a temporary hold on the funds.

You can try your purchase again at any time. If you continue to have trouble, please try your purchase from a web browser instead of the Steam Client to see if that resolves the problem. The web store is available here.

Steam Support
Tania

RealCrunkz Oct 3, 2021 @ 2:00am

Originally posted by Zekiran:
That is exactly the opposite of what you should have done, as I stated in my post. Just because some random dude didn't have a problem doesn't mean that yours will operate the same way.

The system needed to go through all of its motions.

I'd strongly suggest, WAITING until you see a change on the account and funds, until then don't do more.

The funds are in hold by my bank so my bad