Community Admin is trying to steal my items!?

[MetλL]

btw I didn't receive the email that they claim contains the "complete information" supposed to make me understand why I'm getting this severe restriction/scam
here's exactly what happend to this moment:
[03:54]
Community Admin:
Dear KING_MEGA you have received repeated complaints about violation of the rules of the community №1.213.13. In this regard, we inform you that you will be blocked soon. All items in your inventory will be permanently removed Steam does not return items to avoid duplication,Such copying leads to a decrease in the value of all items due to an increase in their quantity in the economy and, as a result, to financial losses for everyone who trade items or uses the Steam trading platform. Valve Corporation (c)
You have received stolen items from bots or commercial sites. Using any commercial sites other than the Steam trading platform is strictly prohibited!
Jul 2, 2020
4:23am
You traded with 너무해.
+Sekiro
–Fallout
Jul 2, 2020
4:22am
You traded with cypher550.
+Desert Canyon, Desert Canyon, Sekiro, Sea of Thieves
–Summer Sale, Sunset, Borderlands, Sightseeing
Jul 2, 2020
4:22am
You traded with The Ape.
+The Wraith (Trading Card)
–The hillbilly (Trading Card)
Items that will be sent as a gift in DotA 2 will be permanently deleted and your account will be limited. You only have the Steam tradeoffer available.
You will receive complete information to this email:[e-mail]
Dear KING_MEGA can I help you? I await your reply! Your assistant Andrea.

[03:58]
Community Banned:
yes I don't understand!!!!I didn't buy or sell anything from anyone except steam wallet code which I mostly use for dota2 items

[03:59]
Community Admin:
I'm sorry to hear that, you can start unlocking your account and file an appeal when the full restrictions take effect
To save them you need to send your items to your second account or to a friend whom you can trust
To send an offer from a friend's profile:

Open Steam (either the client or via the web)
Hover over your persona name at the top
Click on Friends
Click on the friend you'd like to send a trade offer to
Click on More
Click on Offer a Trade
Click and drag the items you wish to trade from both inventories into the trade boxes
Check the box to confirm the trade contents
Click on Make Offer.
You'll then need to confirm the trade offer. If you're using a Mobile Authenticator through the Steam Mobile App on your smartphone to protect your account, you can confirm via the app.
Then you can appeal your case.Best regards your support Andrea

[04:01]
Community Banned:
ALL of my items?I have many untradable items!will they get deleted?

[04:02]
Community Admin:
Items a battle pass or items that cannot be transferred will remain on your account until the appeal is submitted. Move items that can be transferred.Best regards your support Andrea

[04:27]
Community Admin:
Automatic message. Do not reply to this! All restrictions on your account will take effect very soon. The remaining time to transfer your items is 10 minutes.

[04:31]
Community Banned:
I didn't receive any email from valve or you with the "complete" information you claim to have sent me

[04:32]
Community Admin:
Automatic message. Do not reply to this! Your assistant will be connected to this chat soon, please wait
You cannot receive a letter until all restrictions come into force and you do not transfer your items for backup appeal
Please tell me if you need any other help?

[04:34]
Community Banned:
I don't understand why trading in the steam trading cards platform should result in me getting banned!!
I only accepted fair trade offers from random people!

[04:35]
Community Admin:
Please, you will receive all information on the beginning of full restrictions. Now only I give you recommendations through live chat
Do you need more time?

[04:37]
Community Banned:
yes none of my trusted friends are online and I don't trust to send my items to an account not protected by authenticator
I need at least 24 hours

[04:38]
Community Admin:
The lock is ready to begin after I disconnect from live chat on your account and the case will be an arrest, I will include the full restrictions of your account and the permanent removal of valuable items
You can send items to someone and they will be in the delivery process and when he goes online he can confirm the offer then you will save your items
Why didn’t you describe your problem before? I apologize, but according to the rules, as soon as I disconnect from this chat, the process of complete restriction will begin. I can stay online for a while, tell me how long?Best regards your support Andrea

[04:43]
Community Banned:
I can't just send many hundreds of dollars worth of items to someone I "trust". they can turn untrustworthy very soon if I do that! it's just human nature. I don't agree with the punishment you're putting me through and I demand 24 hours to figure this out

[04:45]
Community Admin:
I understand you, but, unfortunately, I needed to find out earlier, your case was transferred to another department. I give recommendations only before blocking, so that you save your money and everything is decided fairly
Unfortunately, the headquarters of assistants is not so big, especially with this difficult situation, online steam exceeds more than 22.6 million people every day. I apologize, but I can be in online chat for a limited tim
Can I give you any advice or help anyway? I await your reply! Your assistant Andrea.

[04:48]
Community Banned:
you tell me!!

[04:49]
Community Admin:
I will try to figure it out and give the best recommendations

[04:50]
Community Banned:
can you send me the email containing the information that is supposed to make me understand why I'm getting this restriction before restricting me?

[04:51]
Community Admin:
i can do it of course. But I have to disconnect for this and you will be automatically directed to the red window of another department
But your items unfortunately, will be irrevocably inaccessible without an investigation.
I’m transferring you to another department. Do I understand correctly?

[04:53]
Community Banned:
NO! you didn't give me the best recommendations I need and I need more time!

[04:53]
Community Admin:
What state are you in now?
Country: United States

[04:55]
Community Banned:
I'm not in the united states!my country is sanctioned by the united states but for some reason the wallet codes I purchase cannot be claimed without using US VPN

[04:55]
Community Admin:
"NO! you didn't give me the best recommendations I need and I need more time!"I will try to figure it out and give the best recommendations
Do you have a friend whom you can trust and who is on your friends list?

[04:55]
Community Banned:
no

[04:56]
Community Admin:
All countries support replenishment of the Internet wallet. Please, no sites related to Steam are prohibited any commercial operations.

[04:57]
Community Banned:
I don't think you understand!

[04:57]
Community Admin:
Unfortunately, I can be in this chat exactly 30 minutes after I will be disconnected automatically according to the rules, you should already be redirected to another department
I tried to take more time. But unfortunately the request is being processed and the answer comes in a few hours ....
Can I give you any advice or help anyway? I await your reply! Your assistant Andrea:)

[05:01]
Community Banned:
yes you can send me the email containing the complete information regarding why I'm getting this severe punishment 24 hours before applying the restrictions

[05:01]
Community Admin:
I have to disconnect for this and you will be automatically directed to the red window of another department

[Dunkler Messias]

It's a scam. Do not trust him. Report and block him.

[Yasahi]

It's a scam. Report and block the ones involved. Don't trade, don't give them anything. Secure your account by deauthorizing devices, removing the APIkey and changing your password.

[Ser Bawbling Schlong]

a admin would never communicate u like that
that happened to me but in different way and dont believe an admin who chats like that
when the fake admin got my account he goes to friends and do the same stuff so warn your friends

[.]

As others have said, report and block. No one from Valve would ask for your details or threaten to ban you if you don't trade them.

[ReBoot]

引用自 MetλL：

*redacted*

By which reasoning exactly do you think this is an admin? Because that person claimed to be admin?

Ok, I hereby claim to be president of Valve! Listen to me!

No, seriously, would you also believe some random dude walking up on the street to you saying "I'm Police, show me yer wallet"?

[Judgmental Amaterasu]

引用自 ReBoot：

引用自 MetλL：

*redacted*

By which reasoning exactly do you think this is an admin? Because that person claimed to be admin?

Ok, I hereby claim to be president of Valve! Listen to me!

No, seriously, would you also believe some random dude walking up on the street to you saying "I'm Police, show me yer wallet"?

Prime Minister of Canada here, I'm gonna need to see your banking information.

[MetλL]

引用自 ReBoot：

引用自 MetλL：

*redacted*

By which reasoning exactly do you think this is an admin? Because that person claimed to be admin?

Ok, I hereby claim to be president of Valve! Listen to me!

No, seriously, would you also believe some random dude walking up on the street to you saying "I'm Police, show me yer wallet"?

they were able to change my name to community banned, remove my avatar and add themselves to my favorite friends so I assumed they have some power over me but it was just a hack who got my login info from a phishy website I logged into

[Judgmental Amaterasu]

引用自 MetλL：

引用自 ReBoot：

By which reasoning exactly do you think this is an admin? Because that person claimed to be admin?

Ok, I hereby claim to be president of Valve! Listen to me!

No, seriously, would you also believe some random dude walking up on the street to you saying "I'm Police, show me yer wallet"?

they were able to change my name to community banned, remove my avatar and add themselves to my favorite friends so I assumed they have some power over me but it was just a hack who got my login info from a phishy website I logged into

This is how the get the less informed masses of the Steam user base. All they actually had access to was those few little things and they only got that likely from you dipping your toes into one of the scummy trading sites or tricked by an "official looking" fake steam page.

[ReBoot]

引用自 MetλL：

引用自 ReBoot：

By which reasoning exactly do you think this is an admin? Because that person claimed to be admin?

Ok, I hereby claim to be president of Valve! Listen to me!

No, seriously, would you also believe some random dude walking up on the street to you saying "I'm Police, show me yer wallet"?

they were able to change my name to community banned, remove my avatar and add themselves to my favorite friends so I assumed they have some power over me but it was just a hack who got my login info from a phishy website I logged into

An actual admin would've been able to done more. Not how everyhing happened, was somthing a user could have done. A user with access to the account. Which you gave them via a phishing site.

[Dr.Shadowds 🐉]

OP that not an admin, for one Steam support will not add you, nor will they ever ask anything from you, you're being scammed simple as that, please follow these steps to secure your account, don't skip any, since you said they changed your display name, and such which means you gave those scammers your login info at some point.
1. Scan for malware https://www.malwarebytes.com/
2. Deauthorize all other devices https://store.steampowered.com/twofactor/manage
3. Change passwords from a clean computer
4. Generate new backup codes for your Mobile App https://store.steampowered.com/twofactor/manage
5. Revoke the API key https://steamcommunity.com/dev/apikey (there should be nothing in the APIKEY)

Most common reason people get accounts hijack for any service really are as followed.
- Sharing account infomation with others. <--- Very common with impersonators, pretending to be Steam admin / support.
- Logging in on phishing sites. <--- Very common with skin gambling sites.
- Downloading / Installing Virus / Keylogger on your system.
- Using public devices that has keyloggers, such as cyber cafe, school computers, and etc...
- Storing your login credentials on a unsecured service that others has access to view.
- Using same login credentials for all your things, or using same login credentials on another service that had a data leak. Yes it does matter because even if it not related to Steam, if using same login credentials, hijackers will try to use those credentials to see what services you use with those credentials. https://haveibeenpwned.com/

[J4MESOX4D]

There are no admins on Steam and Valve staff do not contact people through chat with user accounts. Steam staff don't threaten, blackmail or extort users either.

If anyone contacts you about account-related stuff then report and block. Also stop giving away your credentials to phishing sites.

Steam Support are the only ones that will ever contact users and this is done through tickets or notifications secured to the client.