Unable to Return More Than One Steam Controller

[crjmosh]

I purchased two steam controllers recently and would like to return them both. They both appear in my recent purchases, and I was able to request a refund on the first one. I received the email with the shipping label. All is good there. The issues arise when I try to request a refund on the second controller. The "support" system keeps showing that I've already submitted a refund request for the controller (no matter which recently purchased controller item I choose) and won't allow me to submit a second refund request for my second controller.

If it's possible to return/ship them both together, that would be ideal, but I can't even see an option to return the second one separately. Does anyone have experience returning two controllers that could offer any guidance?

[cSg|mc-Hotsauce]

Contact support and ask exactly how you should go about returning both of them.

[crjmosh]

How exactly do I go about doing that? I can only find support through the guided system, which doesn't answer my question. Is there an email or form I can submit my support request to? Or a phone number to call?

[cSg|mc-Hotsauce]

Just go through the Community > I still need help... tree.

[crjmosh]

Thank you very much, that was the path I needed to take. After searching through what I felt were all the relevant options for steam hardware, as well as searching online and finding threads saying there was no way to submit a 'custom' support ticket, I was about to give up.