chould i get a refund on a game i played for over 2 hours

[AmeerKhan@2004]

because spent $19 on a game then i parmenetly deleted that game thinking i whould get i money back and now im broke ;(

[Darkwave Dahlia]

Sometimes. I did the same with WWE2K20 and I played that one for about 5 hours. It depends from case to case.

[cSg|mc-Hotsauce]

No guarantee.

Find the purchase... https://help.steampowered.com/en/wizard/HelpWithPurchase

Choose "I still have a question..."

Explain the entire issue carefully.

Hope for approval.

[Zekiran]

How MUCH over 2 hours?

Like, 3 or 4 hours?

Because that's something that might get refunded.

20? 30? Over 2 weeks ago? not gon' happen.

[Edifier]

Originally posted by Bot1:

because spent $19 on a game then i parmenetly deleted that game thinking i whould get i money back and now im broke ;(

You can always get the game back using the same method. So if you don't get the refund you can still play the game.

[vadim]

Originally posted by Bot1:

chould i get a refund on a game i played for over 2 hours

Depends on your national legislation. It should establish an unconditional right to return and prohibition of contractual jurisdiction.

[Domino]

I played a game once and it was passed 10 hours or so.
I had to explain a lot lol on why the refund but I got it back.

[Beblokis]

Originally posted by Bot1:

because spent $19 on a game then i parmenetly deleted that game thinking i whould get i money back and now im broke ;(

Contact the support and request a refund. Simple.

[Brian9824]

Originally posted by vadim:

Originally posted by S0RL3K:

Contact the support and request a refund. Simple.

File a lawsuit in your community court if local consumer protection laws allow this. Even simpler.

Valve already complies with all local laws so that wouldn't work out too well. All that would do is get your entire steam account terminated and you banned from steam and lose access to all your games.

[Brian9824]

Originally posted by vadim:

Originally posted by brian9824:

Valve already complies with all local laws so that wouldn't work out too well. All that would do is get your entire steam account terminated and you banned from steam and lose access to all your games.

That isn't true. At least for my own country. BTW, Valve has already lost the first instance court in a similar lawsuit in Germany (the decision was appealed and has not yet entered into force).
And don't tell me, please, that you know all laws in all countries.

Steam meets all legal requirements for EU laws regarding refunds. There was an issue with that years ago that stemmed from the wording of their refunds that they paid a fine for because it wasn't clear enough. Their policy on refunds was never questioned by the EU, merely the wording and rights presented to users.

I mean feel free to back up your claims that steam is violating the law in regards to refunds with any actual court cases.

Also you completely missed the part where if they followed your advice and sued steam they would lose their entire account.....

[vadim]

Originally posted by brian9824:

Also you completely missed the part where if they followed your advice and sued steam they would lose their entire account.....

1. Sorry, I mixed up Germany with France and right to refund with right to resell.
https://games.mxdwn.com/news/french-court-ruling-would-allow-steam-users-to-resell-games/
My apologies.
2. Valve has no right to close my account. And no one cares about SSA. The contract terms may not be contrary to law. And our national laws recognize purchased copies of the games as my property. The argument about the “subscription” is not accepted (as you can see, the French court also did not recognize the purchase of games on Steam as a rental).
And no one can be arbitrarily deprived of their property.

[Brian9824]

Originally posted by vadim:

Originally posted by brian9824:

Also you completely missed the part where if they followed your advice and sued steam they would lose their entire account.....

1. Sorry, I mixed up Germany with France and right to refund with right to resell.
https://games.mxdwn.com/news/french-court-ruling-would-allow-steam-users-to-resell-games/
My apologies.
2. Valve has no right to close my account. And no one cares about SSA. The contract terms may not be contrary to law. And our national laws recognize purchased copies of the games as my property. The argument about the “subscription” is not accepted (as you can see, the French court also did not recognize the purchase of games on Steam as a rental).
And no one can be arbitrarily deprived of their property.

That ruling has nothing at all to do with refunds, its dealing with allowing people to re-sell a game to another person. So please do some basic fact checking before making false statements. I'm well aware of that ruling and had made a thread on it months ago when it occured.

https://steamcommunity.com/discussions/forum/0/1629663905411471919/

France's claim was debunked repeatedly, and even if they lost it they wouldn't be required to allow games to be re-sold and merely have to pay a small one time fine.

As for Valve having the right to close your account they definitely do. In fact when you made your account you gave them the right to do so. The agreement you signed gave them the right. Steam is not required by any law to provide services to you. As a business they have the right to refuse service to you.

Also btw https://www.rockpapershotgun.com/2014/02/10/german-court-rules-against-rights-to-resell-steam-games/

So saying because 1 french court made a preliminary ruling it must be legal doesn't hold up. Germany agree's 100% with steam and their stance for instance as does higher courts in the EU.

Again though, none of that has anything to do with refunds and is completely off-topic here.

[Brian9824]

Originally posted by vadim:

Originally posted by brian9824:

As for Valve having the right to close your account they definitely do. In fact when you made your account you gave them the right to do so. The agreement you signed gave them the right. Steam is not required by any law to provide services to you. As a business they have the right to refuse service to you.

You made several erroneous statements at once in one paragraph.
For example, Valve is obligated to conclude a contract with me if I want to. No one asks Valve for consent, since this agreement (in our country) is public. Etc.
My advice to you is not to try to argue about the legislation of another country if you do not know not only this legislation, but do not even know the country itself.

P.S. According to your profile you're from US. As I thought. Common law in your country is very different from continental law. For this reason you make erroneous judgments.

I was typing how many times you were wrong in what you said but in hindsight its easier to just use the ignore feature then argue with people who just want to argue and don't care about facts or staying on topic so problem solved.