Ubisoft scammed me =)

[awake]

Hello

Ubisoft scammed me out of 35€, I have proof that they are indeed full of greed.

I send them my purchase issue, they haven’t responded! (been 7 days)

I get hacked 2 days ago, they respond within 30minutes and ban me for no reason.

[MancSoulja]

They didn't scam you, like Steam, Ubisoft ToS stipulate that you must assume responsibility for your own account security. Any infractions commited on your account is your responsibility regardless of who was in control.

[talemore]

What kind of stupid company bans their own customers.

[awake]

Publicado originalmente por talemore:

What kind of stupid company bans their own customers.

Ubisoft apparently :/

[awake]

Publicado originalmente por MancSoulja:

They didn't scam you, like Steam, Ubisoft ToS stipulate that you must assume responsibility for your own account security. Any infractions commited on your account is your responsibility regardless of who was in control.

I emailed them abt being hacked, and that’s when i got banned, i would understand if i would’ve had the ban beforehand

[awake]

Publicado originalmente por Riedy:

Couldn't they just temporarily ban the account to prevent any further purchases before it got sorted out? You also need to understand that it's a holiday season, so support might not be as fast as you're used to. Just stay in contact with them and figure it out, support isn't malicious.

I've waited for 8 days now, i also see people talking some good crap about ubisoft, i don't think i should email them further.. ill let them have fun with my money.

[Satoru]

This isn’t the uplay forums

Post they’re

[awake]

Publicado originalmente por Satoru:

This isn’t the uplay forums

Post they’re

I know, i just want people to be aware! DO NOT BUY UBISOFT GAMES or you'll end up being scammed, like i did. i've still got no unban whatsoever./

[AgentRuby]

Publicado originalmente por Jokker:

Publicado originalmente por MancSoulja:

They didn't scam you, like Steam, Ubisoft ToS stipulate that you must assume responsibility for your own account security. Any infractions commited on your account is your responsibility regardless of who was in control.

I emailed them abt being hacked, and that’s when i got banned, i would understand if i would’ve had the ban beforehand

Any chance we could get the full conversation? Drinking my coffee and I need something to entertain me.

[Aahzmandias]

Publicado originalmente por Jokker:

Publicado originalmente por Riedy:

Couldn't they just temporarily ban the account to prevent any further purchases before it got sorted out? You also need to understand that it's a holiday season, so support might not be as fast as you're used to. Just stay in contact with them and figure it out, support isn't malicious.

I've waited for 8 days now, i also see people talking some good crap about ubisoft, i don't think i should email them further.. ill let them have fun with my money.

I mailed them, 5 days ago, that they invalidated my Far Cry 3 deluxe key, I bought here on Steam, while activating their simple unwanted Far Cry 3 key from the Far Cry 5 season pass. No answer yet ...

The devs who made the DRM system from UBISOFT seem to be a bunch of imbeciles.

[awake]

Publicado originalmente por Aahzmandias:

Publicado originalmente por Jokker:

I've waited for 8 days now, i also see people talking some good crap about ubisoft, i don't think i should email them further.. ill let them have fun with my money.

I mailed them, 5 days ago, that they invalidated my Far Cry 3 deluxe key, I bought here on Steam, while activating their simple unwanted Far Cry 3 key from the Far Cry 5 season pass. No answer yet ...

The devs who made the DRM system from UBISOFT seem to be a bunch of imbeciles.

I've decided to never buy or use UBISOFT products ever again, while i understand that several games have different teams that work on them, i just don't understand how in the hell does everyone have a problem in every single game with ubisoft, by problems i mean Purchase issue, bans... etc etc..

[AbedsBrother]

Publicado originalmente por Jokker:

i just don't understand how in the hell does everyone have a problem in every single game with ubisoft

Not everyone does. For all we know, you tried to activate a dubious game key that you purchased on a grey-market 3rd party website; Ubisoft detected the dubious key and revoked it. Then you claim you were hacked as an excuse to go on a rant. Not that this is true, but anyone reading this thread has no way of knowing that it isn't.

[999999999]

Account security is your responsibility. Any ban your account receives is permanent.

This is not a Steam issue.

[awake]

Publicado originalmente por AbedsBrother:

Publicado originalmente por Jokker:

i just don't understand how in the hell does everyone have a problem in every single game with ubisoft

Not everyone does. For all we know, you tried to activate a dubious game key that you purchased on a grey-market 3rd party website; Ubisoft detected the dubious key and revoked it. Then you claim you were hacked as an excuse to go on a rant. Not that this is true, but anyone reading this thread has no way of knowing that it isn't.

I\ve never claimed that i bought a get on 3rd party website lmao? please quote where i did... and i did get hacked, and FYI i don't really care what you think about this situation

[awake]

Publicado originalmente por 999999999:

Account security is your responsibility. Any ban your account receives is permanent.

This is not a Steam issue.

This is UBISOFT issue and ubisoft has ALOOOOT of their games on steam, i just want to warn other people, not to buy ubisoft products/whatsoever.

[999999999]

Publicado originalmente por Jokker:

I\ve never claimed that i bought a get on 3rd party website lmao? please quote where i did... and i did get hacked, and FYI i don't really care what you think about this situation

You didn't get hacked. Accounts get hijacked because of your lack in security.

Publicado originalmente por Jokker:

Publicado originalmente por 999999999:

Account security is your responsibility. Any ban your account receives is permanent.

This is not a Steam issue.

This is UBISOFT issue and ubisoft has ALOOOOT of their games on steam, i just want to warn other people, not to buy ubisoft products/whatsoever.

I have never had any issues with all the Ubisoft games I own on all my accounts.

The issue is PEBCAK.