clay gamer Aug 23, 2018 @ 2:45am
Uplay account hacked, Ubi support is garbage.
"Hey, we noticed someone from vietnam logged into your account! To prevent this from happening, please change your password for the account you don't have access to anymore!"

What the ♥♥♥♥ do i do now? Their support website has nothing related to this lmao
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Showing 1-13 of 13 comments
clay gamer Aug 23, 2018 @ 2:56am 
Originally posted by 2Phew™:
No use posting and telling us about it.

https://support.ubi.com/en-US/Faqs/000032292/I-Am-Unable-to-Access-My-Ubisoft-Account
Ok i just figured out that it DIDN'T get hacked, but my login information only works in the uplay client, not on the website. What the actual ♥♥♥♥?
mim Aug 23, 2018 @ 3:03am 
Originally posted by RIP jonathon hills:
Originally posted by 2Phew™:
No use posting and telling us about it.

https://support.ubi.com/en-US/Faqs/000032292/I-Am-Unable-to-Access-My-Ubisoft-Account
Ok i just figured out that it DIDN'T get hacked, but my login information only works in the uplay client, not on the website. What the actual ♥♥♥♥?
Hey, that's ubisoft for ya
clay gamer Aug 23, 2018 @ 3:11am 
Originally posted by scal£:
Originally posted by RIP jonathon hills:
Ok i just figured out that it DIDN'T get hacked, but my login information only works in the uplay client, not on the website. What the actual ♥♥♥♥?
Hey, that's ubisoft for ya
Welp, now me and the vietnamese dude have access to my account, but i can't change PW on the site. Can't wait to get banned in all games i have for no ♥♥♥♥♥♥♥ reason.
mim Aug 23, 2018 @ 3:13am 
Originally posted by RIP jonathon hills:
Originally posted by scal£:
Hey, that's ubisoft for ya
Welp, now me and the vietnamese dude have access to my account, but i can't change PW on the site. Can't wait to get banned in all games i have for no ♥♥♥♥♥♥♥ reason.
If he can log in from VN, that means he got ur email right?
clay gamer Aug 23, 2018 @ 3:19am 
Originally posted by scal£:
Originally posted by RIP jonathon hills:
Welp, now me and the vietnamese dude have access to my account, but i can't change PW on the site. Can't wait to get banned in all games i have for no ♥♥♥♥♥♥♥ reason.
If he can log in from VN, that means he got ur email right?
He KNOWS my email, he doesn't have access to it, though
mim Aug 23, 2018 @ 3:20am 
Originally posted by RIP jonathon hills:
Originally posted by scal£:
If he can log in from VN, that means he got ur email right?
He KNOWS my email, he doesn't have access to it, though
Damn ubisoft is confusing
clay gamer Aug 23, 2018 @ 3:22am 
ok after 20 minutes of spamming "Log in" it worked and i resetted my PW, now i just hope that Ubi isn't completely off the rails-stupid and keeps people logged in after a password change, because if they do, ♥♥♥♥ them.
mim Aug 23, 2018 @ 3:23am 
Originally posted by RIP jonathon hills:
ok after 20 minutes of spamming "Log in" it worked and i resetted my PW, now i just hope that Ubi isn't completely off the rails-stupid and keeps people logged in after a password change, because if they do, ♥♥♥♥ them.
Sorry i'm not familiar with Ubisoft junk but do they have the mobile auth like steam or you need an email everytime you login?
clay gamer Aug 23, 2018 @ 3:27am 
Originally posted by scal£:
Originally posted by RIP jonathon hills:
ok after 20 minutes of spamming "Log in" it worked and i resetted my PW, now i just hope that Ubi isn't completely off the rails-stupid and keeps people logged in after a password change, because if they do, ♥♥♥♥ them.
Sorry i'm not familiar with Ubisoft junk but do they have the mobile auth like steam or you need an email everytime you login?
Not sure about the mobile because i don't have it, but no, they don't. Their Website is somehow broken. There's a thousands threads talking about the issue and most of the fixes only work for a few people. And that's ♥♥♥♥♥♥♥ retarded because the website is THE ONLY WAY to change your password or add authenticator.

http://lmgtfy.com/?q=ubisoft+cant+log+into+site, as i said, it's been an issue for a long time and noone bothered to fix it.

(So no, you dont need to click on an email everytime you log in or something)
mim Aug 23, 2018 @ 3:30am 
Originally posted by RIP jonathon hills:
Originally posted by scal£:
Sorry i'm not familiar with Ubisoft junk but do they have the mobile auth like steam or you need an email everytime you login?
Not sure about the mobile because i don't have it, but no, they don't. Their Website is somehow broken. There's a thousands threads talking about the issue and most of the fixes only work for a few people. And that's ♥♥♥♥♥♥♥ retarded because the website is THE ONLY WAY to change your password or add authenticator.

http://lmgtfy.com/?q=ubisoft+cant+log+into+site, as i said, it's been an issue for a long time and noone bothered to fix it.

(So no, you dont need to click on an email everytime you log in or something)
Good thing i don't buy any of their games. And also thx for the info
clay gamer Aug 23, 2018 @ 3:33am 
Originally posted by scal£:
Originally posted by RIP jonathon hills:
Not sure about the mobile because i don't have it, but no, they don't. Their Website is somehow broken. There's a thousands threads talking about the issue and most of the fixes only work for a few people. And that's ♥♥♥♥♥♥♥ retarded because the website is THE ONLY WAY to change your password or add authenticator.

http://lmgtfy.com/?q=ubisoft+cant+log+into+site, as i said, it's been an issue for a long time and noone bothered to fix it.

(So no, you dont need to click on an email everytime you log in or something)
Good thing i don't buy any of their games. And also thx for the info
Np, they have a tendency of ♥♥♥♥♥♥♥ over people by doing ♥♥♥♥ like boasting "starter editions" for their dying games at a discount, and then making the ♥♥♥♥♥♥♥ game free 2 weeks later. (For Honor)
mim Aug 23, 2018 @ 3:37am 
Originally posted by RIP jonathon hills:
Originally posted by scal£:
Good thing i don't buy any of their games. And also thx for the info
Np, they have a tendency of ♥♥♥♥♥♥♥ over people by doing ♥♥♥♥ like boasting "starter editions" for their dying games at a discount, and then making the ♥♥♥♥♥♥♥ game free 2 weeks later. (For Honor)
Ikr? Starter Edition ♥♥♥♥ is so fking dumb lol and they did made Watch Dogs free too like 2 months ago
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Date Posted: Aug 23, 2018 @ 2:45am
Posts: 13