D3D errors, out of date directx, windows 10, out of date graphics, every escuse but sorting the problem

[FallenAngel]

I have purchased a new p.c. with windows 10, I have sent my p.c. back to manufacturers thinking it was a graphics card problem. It was returned with a passed health certificate.

I had Microsoft support on remote access twice in the past 2 days, they say there is no problems that they can see.

I can play my games through origin, ubisoft, blizzard app, but I cannot play a steam game.

At the moment, Steam owe me thousands as I have 120+ games.

I have tried every single possible launch option command, and all possible compatability modes, updated directX, and even re-installed my motherboard drivers.

In the end Microsoft sorted a fresh Bootable USB for me, and I did a complete full format of all HDD's, installed a completely fresh installation of Windows 10, installed motherboard drivers, most recent graphics card drivers, updated windows, Installed DirectX most recent version. I then installed my internet protection, followed by Steam. I then downloaded Warhammer D.O.W. II, Left4Dead, Left4dead 2, Tourchlight, Tourchlight 2, Car Mechanic Simulator 2015, Original Dow, Dragon Age, the Witcher and DoW 3. They all work on my out of date rig with an A10 built in graphics card.............

Basically on my new windows 10 i7 7700, 16gb ddr4 with a geforce gtx1060, only DoW3 works and on full 1920X1080 res with all othe game settings maxed out.

I have had this error for months!!!!!!!!!

Steam, who are at fault for selling these games, it is there duty to keep the games running in tandom with operating systems and manufacturers, not the other way round. I have 90% of my games with Steam..

Can someone please help, I havn't got a clue how to sort this, neither do Microsoft or Steam.

[Muppet among Puppets]

Try installing steam, choosing as admin.

[Satoru]

Note that your system must be totally fried if it cant run simple D3D and is getting errors like that.

D3D errors are fundamentally driver problems or even OS issues

Note that Nvidia literally just released hotfix drivers for the 1060s due to issues with them. Sounds more like you're hitting this problem

https://www.rockpapershotgun.com/2018/05/04/nvidia-release-hotfix-driver-for-gtx-1060-boot-loop-woes/

Again if as yousay steam 'works' on your old system, why woudl it magically not work on your new one since fundamentally nothing about steam is different other than your computer itself.

[Muppet among Puppets]

That many other clients still work is strange though.
Lets see what happens with the as admin install.

Next question, is old computer with win 7?

[FallenAngel]

UPDATE

After spending a long time trying to sort this, I with the help of NVidia and Microsoft have finally fond what the issue is.

Direct X9 has moved on the most recent versions of Windows 10, it is now incorporated within Direct X12.

Press the windoes key + R
in the Run box type 'winver'
in the top left hand corner should say a version number and a build number.

if the version number is greater than 1703, you will/may experience major problems playing all direct X 9 games. This is across the board, with EA, Steam, Blizzard and Ubisoft.

Contact windows support and ask them to install version 1709.

This is the true fix. I can now play 99% of my games,

[Muppet among Puppets]

If the number is greater than 1703 you get problems? And 1709 fixed it?

To update win 10 you dont need to contact support.

[Satoru]

........

I've had 1709 and have no issues with any games on Windows 10

I have no idea why Nviida would say that. Its patently false that the Autum Creators Update somehow 'broke all dx9 games'....

If, as you cliam, you did a 'fresh' install of WIndows 10 you'd already be on 1709 (1803 just came out so you're not likely on that). If you're not already on 1709 how are you doing your OS reinstalls because its impossible for you to have actually done what yo0u claim, done a windows update, and still be on anything other than 1709

[FallenAngel]

you do if it is a new computer, with out previous versions instaslled

but anyway, this is what worked for me and 1709 didn't!!

[Satoru]

Originally posted by Fallen Angel:

you do if it is a new computer, with out previous versions instaslled

but anyway, this is what worked for me and 1709 didn't!!

Again this doesnt make any sense

Regardless of what you do, when you run windows update you'll be upgraded to the latest branch on windows 10

If you weren't on 1709 already it means your OS was totally f00bared to begin with because windows update wasnt running

[FallenAngel]

microsoft installed 1803, it did not work, they then installed 1709, this also did not work, so they installed 1703 and disabled updates until they have a proper fix on the next updates.

Microsoft ref No. SRX1425701463ID

[Satoru]

But again.... there's nothing in any of the Fall or Spring creators updates that 'breaks' dx9 games....

I honestly think you're misinterpeting what support was telling you. If the Fall/spirng updates broke dx9, which btw came out over a year ago, don't you think like EVERYONE on steam would be complaininga bout this?

I just ran Torchlight and Torchlight 2 on my Windows 10 on 1709 fine on my EVGA Nvidia 1080

[Satoru]

I think your issue is likely more what I mentioned prevoiusly in that the latest nvidia drivers were cauisng issues with the 1060 cards. You probalby jus tneed to run the latest hotfix for that or revert to a lower driver version.