NEED HELP - GTA V (retail version)
Hello Steam Community,

I contacted Rockstar Support, but they are unable to help me. I can't resolve this issue for about 2 weeks now.

So, apparently, my GTA V just doesn't wanna work correctly.
I think this was already covered, but in like early 2014 and such, and I tried some things people said should work, back in 2014, but it seems none of the "solutions" work for me... It's 2019, after all, so yeah...

Recently, I've been playing GTA V Singleplayer mode, and I'm experiencing constant stutters, and some textures were not loading while driving at high speed. It's totally unplayable.
I drive around the city, with stutters, and all of a sudden, road dissapears, or buildings, they just dissapear for a few seconds, and then they come back. Still, it's really unplayable.
While stationary tho, textures load, but I still do get stutters, which is weird.

I also get a lot of FPS drops on lowest graphics settings possible, especially in Online.

This never happened to me before, and plus what is more weird is that stuttering and texture problems happen more often and the problem is much bigger in Singleplayer mode, while in Online, textures do load, and there is tiny bit of stutters here and there, but there is a lotta FPS drops as I said above, even on lowest settings possible.

Stutter and texture problems appeared out of nowhere, all of a sudden.
I don't think my hardware is a problem here. Don't think my OS is a problem either. Using Windows 10.

I really have NO IDEA what the problem might be. It can be either hardware (which I don't believe is a problem), or OS, or graphics drivers, or even the game itself.

NOTE: There's no problems in any other game I played besides GTA, that's why I think the hardware is not a problem.

HARDWARE: Using GTX 1050 and Intel i3 processor, and 8 GB of RAM, which is enough to run the game on High settings.

I tried to verify the game files, Rockstar told me to do that. The problem was kinda fixed. The next day, I enter the game, and I see that the problem was not fixed. :steamfacepalm:

I was too lazy to contact any of the communities out there, and after 2 weeks, I decided to ask this wonderful community about this problem. So, yeah, here I am now.
Any reply would be much appreciated.

Best Regards,
Michael :steammocking:
Originally posted by Crazy Tiger:
I'll admit I hadn't thought of that. But like you, I've stumbled upon fixes for things in the past by just messing around and trying things.

I'm glad you fixed it. Now enjoy your game again. :steamhappy:
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Showing 1-15 of 19 comments
Crazy Tiger Aug 5, 2019 @ 8:46am 
First thing that comes to mind is switchable graphics and that the game is running on on-board graphics (Intel HD) instead of the dedicated GPU. Check through the Nvidia Control Panel what setting gets used. Perhaps add GTA 5 and set it to "use powerful processor" or whatever it's named in English.
Phantom Lord Aug 5, 2019 @ 10:16am 
Originally posted by Crazy Tiger:
First thing that comes to mind is switchable graphics and that the game is running on on-board graphics (Intel HD) instead of the dedicated GPU. Check through the Nvidia Control Panel what setting gets used. Perhaps add GTA 5 and set it to "use powerful processor" or whatever it's named in English.

Thank you for replying.

I watched some videos on YouTube, I literally cannot find the options to switch graphics.
There are none, which maybe means that that's not a problem? I don't know, I followed every step, I simply cannot find those settings. I go to a right place, but there's no option for that.

Yes, I remember when I used Intel HD Graphics 4400, I have an integrated GPU, but still there's no option to switch graphics, so I suppose that that's not a problem.
Crazy Tiger Aug 5, 2019 @ 10:22am 
Originally posted by mihajlomiki:
Originally posted by Crazy Tiger:
First thing that comes to mind is switchable graphics and that the game is running on on-board graphics (Intel HD) instead of the dedicated GPU. Check through the Nvidia Control Panel what setting gets used. Perhaps add GTA 5 and set it to "use powerful processor" or whatever it's named in English.

Thank you for replying.

I watched some videos on YouTube, I literally cannot find the options to switch graphics.
There are none, which maybe means that that's not a problem? I don't know, I followed every step, I simply cannot find those settings. I go to a right place, but there's no option for that.

Yes, I remember when I used Intel HD Graphics 4400, I have an integrated GPU, but still there's no option to switch graphics, so I suppose that that's not a problem.

The option is found by rightclicking your desktop, it should be in that menu.

Actually, that would indicate a problem, as your laptop is then running on said Intel graphics, making the game behave the way you describe. If you're sure that your computer has integrated graphics, it would seem your dedicated GPU isn't working properly. If you're not seeing the Nvidia Control Panel, it means things aren't properly installed/working.

Can you rightclick on your start button, then go to device manager and then check the graphics adapters to verify that BOTH the Intel and the GTX are on? I'd wager you'll see a yellow triangle next to the Nvidia one, indicating an error.
If they're both on, it would seem there is something wrong with the driver for the Nvidia card. Though check that last, first check the final option below.

One final option can be something that happened to my laptop 2 years back. I had to recalibrate the battery for the nvidia GPU to work. It meant turning of the laptop, taking the battery out for a minute and then putting it back. In my case, the battery couldn't be removed, so I had to turn off the laptop, then press AND hold the power button for a minute (laptop switches on and off then) for it to be good.
Last edited by Crazy Tiger; Aug 5, 2019 @ 10:41am
Brian9824 Aug 5, 2019 @ 10:28am 
Originally posted by mihajlomiki:
Hello Steam Community,

I contacted Rockstar Support, but they are unable to help me. I can't resolve this issue for about 2 weeks now.

So, apparently, my GTA V just doesn't wanna work correctly.
I think this was already covered, but in like early 2014 and such, and I tried some things people said should work, back in 2014, but it seems none of the "solutions" work for me... It's 2019, after all, so yeah...


HARDWARE: Using GTX 1050 and Intel i3 processor, and 8 GB of RAM, which is enough to run the game on High settings.

Fair odds that's your problem, an I3 processor is most likely NOT enough to run the game on high settings.

Start by posting the full specs and speed of the processor but the RECOMMENDED specs is an i5 3470 @ 3.2GHz (4 CPUs)

Your processor appears to fall well below that so I wouldn't be trying to play it on high.
Phantom Lord Aug 5, 2019 @ 12:01pm 
Originally posted by Crazy Tiger:
Originally posted by mihajlomiki:

Thank you for replying.

I watched some videos on YouTube, I literally cannot find the options to switch graphics.
There are none, which maybe means that that's not a problem? I don't know, I followed every step, I simply cannot find those settings. I go to a right place, but there's no option for that.

Yes, I remember when I used Intel HD Graphics 4400, I have an integrated GPU, but still there's no option to switch graphics, so I suppose that that's not a problem.

The option is found by rightclicking your desktop, it should be in that menu.

Actually, that would indicate a problem, as your laptop is then running on said Intel graphics, making the game behave the way you describe. If you're sure that your computer has integrated graphics, it would seem your dedicated GPU isn't working properly. If you're not seeing the Nvidia Control Panel, it means things aren't properly installed/working.

Can you rightclick on your start button, then go to device manager and then check the graphics adapters to verify that BOTH the Intel and the GTX are on? I'd wager you'll see a yellow triangle next to the Nvidia one, indicating an error.
If they're both on, it would seem there is something wrong with the driver for the Nvidia card. Though check that last, first check the final option below.

One final option can be something that happened to my laptop 2 years back. I had to recalibrate the battery for the nvidia GPU to work. It meant turning of the laptop, taking the battery out for a minute and then putting it back. In my case, the battery couldn't be removed, so I had to turn off the laptop, then press AND hold the power button for a minute (laptop switches on and off then) for it to be good.

Right, but first of all, lol, I'm on PC, not laptop, does that make a difference?

Second of all, we misunderstood. I do have Nvidia Control Panel.
I enter that, go to 3D settings > Manage 3D settings.
Then I get to choose, Global Settings or Program Settings.

As shown on YouTube, below those 2 options (global and program settings), should be a drop menu option to switch graphics, called "Graphic Processor of Choice", something like that. I do not have that option. I got everything else in Nvidia Control Panel, but option to choose "highprocessing nvidia processor", no.
Phantom Lord Aug 5, 2019 @ 12:07pm 
Originally posted by brian9824:
Originally posted by mihajlomiki:
Hello Steam Community,

I contacted Rockstar Support, but they are unable to help me. I can't resolve this issue for about 2 weeks now.

So, apparently, my GTA V just doesn't wanna work correctly.
I think this was already covered, but in like early 2014 and such, and I tried some things people said should work, back in 2014, but it seems none of the "solutions" work for me... It's 2019, after all, so yeah...


HARDWARE: Using GTX 1050 and Intel i3 processor, and 8 GB of RAM, which is enough to run the game on High settings.

Fair odds that's your problem, an I3 processor is most likely NOT enough to run the game on high settings.

Start by posting the full specs and speed of the processor but the RECOMMENDED specs is an i5 3470 @ 3.2GHz (4 CPUs)

Your processor appears to fall well below that so I wouldn't be trying to play it on high.

I understand, but do not agree.
I'm playing GTA V on this same setup for 2 years now, haven't experienced this kinda thing ever.

Plus I was even playing GTA V on Very High/High settings, with 45-60 fps with no stutters and such things.

This happened really all of a sudden, I had no problems before.

I also play Battlefield 1 with Intel i3, every setting maxed out to Ultra, on 45 fps, no stutters, textures load, smooth gameplay.
Also Mad Max game, everything maxed out, smooth 60 fps without framedrops (well the gameplay is in desert so yeah)

I heard that Battlefield 1 is well optimized, but still, it runs like a dream. Even with my Intel i3, which I was amazed about.

EDIT: Intel i3 4170 @ 3,70GHz
Last edited by Phantom Lord; Aug 5, 2019 @ 12:09pm
Crazy Tiger Aug 5, 2019 @ 12:25pm 
Originally posted by mihajlomiki:
Originally posted by Crazy Tiger:

The option is found by rightclicking your desktop, it should be in that menu.

Actually, that would indicate a problem, as your laptop is then running on said Intel graphics, making the game behave the way you describe. If you're sure that your computer has integrated graphics, it would seem your dedicated GPU isn't working properly. If you're not seeing the Nvidia Control Panel, it means things aren't properly installed/working.

Can you rightclick on your start button, then go to device manager and then check the graphics adapters to verify that BOTH the Intel and the GTX are on? I'd wager you'll see a yellow triangle next to the Nvidia one, indicating an error.
If they're both on, it would seem there is something wrong with the driver for the Nvidia card. Though check that last, first check the final option below.

One final option can be something that happened to my laptop 2 years back. I had to recalibrate the battery for the nvidia GPU to work. It meant turning of the laptop, taking the battery out for a minute and then putting it back. In my case, the battery couldn't be removed, so I had to turn off the laptop, then press AND hold the power button for a minute (laptop switches on and off then) for it to be good.

Right, but first of all, lol, I'm on PC, not laptop, does that make a difference?

Second of all, we misunderstood. I do have Nvidia Control Panel.
I enter that, go to 3D settings > Manage 3D settings.
Then I get to choose, Global Settings or Program Settings.

As shown on YouTube, below those 2 options (global and program settings), should be a drop menu option to switch graphics, called "Graphic Processor of Choice", something like that. I do not have that option. I got everything else in Nvidia Control Panel, but option to choose "highprocessing nvidia processor", no.

That drop down menu should be there.

Did you check device manager?
Phantom Lord Aug 5, 2019 @ 1:15pm 
Originally posted by Crazy Tiger:
Originally posted by mihajlomiki:

Right, but first of all, lol, I'm on PC, not laptop, does that make a difference?

Second of all, we misunderstood. I do have Nvidia Control Panel.
I enter that, go to 3D settings > Manage 3D settings.
Then I get to choose, Global Settings or Program Settings.

As shown on YouTube, below those 2 options (global and program settings), should be a drop menu option to switch graphics, called "Graphic Processor of Choice", something like that. I do not have that option. I got everything else in Nvidia Control Panel, but option to choose "highprocessing nvidia processor", no.

That drop down menu should be there.

Did you check device manager?

I'm looking at it right now, where do I go?
I go to Display Adapters, only thing that pops out is GTX 1050, nothing else...
I checked everywhere, there's no sign of integrated GPU anywhere, so yeah...

It's possible that system automatically changed dedicated GPU to GTX 1050?
I mean, as I said, I'm playing GTA on this setup for 2 years now, and the problems I have, they just appeared out of nowhere... Everything was perfect before that, I really think that that's not the issue then, I mean everything worked, and then, just boom, stutters and texture problems... I don't know... :steamsad:
Edifier Aug 5, 2019 @ 1:21pm 
Retail version or Steam version doesn't matter. The game uses Steam by default.

But the game is rather taxing on the CPU due to the amount of NPCs in the game that are doing things.
Crazy Tiger Aug 5, 2019 @ 1:39pm 
Originally posted by mihajlomiki:
Originally posted by Crazy Tiger:

That drop down menu should be there.

Did you check device manager?

I'm looking at it right now, where do I go?
I go to Display Adapters, only thing that pops out is GTX 1050, nothing else...
I checked everywhere, there's no sign of integrated GPU anywhere, so yeah...

It's possible that system automatically changed dedicated GPU to GTX 1050?
I mean, as I said, I'm playing GTA on this setup for 2 years now, and the problems I have, they just appeared out of nowhere... Everything was perfect before that, I really think that that's not the issue then, I mean everything worked, and then, just boom, stutters and texture problems... I don't know... :steamsad:

Just making sure. We've now established that there the issue doesn't lie.

Any changes you made recently? Driver updates or anything like that?
Did GTA 5 have an update? Anything in the GTA 5 forums that suggest more people have this issue?

Originally posted by Edifier:
Retail version or Steam version doesn't matter. The game uses Steam by default.

But the game is rather taxing on the CPU due to the amount of NPCs in the game that are doing things.

While the game is taxing, if the problems come out of the blue after 2 years of playing, something is up.
D3AD Aug 5, 2019 @ 1:52pm 
to me when you have those types of issues. its normally a failing gpu. if oyu use that 1050 daily on taxing games like(bf1 and gtaV) that for 2 years striaght. its probably just about burnt. shoot i killed a 1050 just putting 2,500 hours into newz. cause i was plaing all day ever day till the card legit stop applying textures correctly had a shadow color errors. and artifacts everywhere ONLY on certain games..

at leats 1050's are only 100$ anymore...


btw this game requires 8 gigs of ram. NOT 8 gigs of ram after your windows and other programs have access to that... its not the same thing. allocation is a big thing... and online uses peer to peer so your load and connections to a server and the way it responds will differ between lobbies. 8 gigs alone will be ok for singple palyer BUT you will have issues online with such low ram especially with windows 10.
Last edited by D3AD; Aug 5, 2019 @ 1:58pm
Phantom Lord Aug 5, 2019 @ 1:57pm 
Originally posted by Crazy Tiger:
Originally posted by mihajlomiki:

I'm looking at it right now, where do I go?
I go to Display Adapters, only thing that pops out is GTX 1050, nothing else...
I checked everywhere, there's no sign of integrated GPU anywhere, so yeah...

It's possible that system automatically changed dedicated GPU to GTX 1050?
I mean, as I said, I'm playing GTA on this setup for 2 years now, and the problems I have, they just appeared out of nowhere... Everything was perfect before that, I really think that that's not the issue then, I mean everything worked, and then, just boom, stutters and texture problems... I don't know... :steamsad:

Just making sure. We've now established that there the issue doesn't lie.

Any changes you made recently? Driver updates or anything like that?
Did GTA 5 have an update? Anything in the GTA 5 forums that suggest more people have this issue?

Originally posted by Edifier:
Retail version or Steam version doesn't matter. The game uses Steam by default.

But the game is rather taxing on the CPU due to the amount of NPCs in the game that are doing things.

While the game is taxing, if the problems come out of the blue after 2 years of playing, something is up.

Yes, new Nvidia graphics driver. Yes, new GTA V 1gb update, shouldn't be a problem.
I think it's the driver, and I think it'll be fixed, I just gotta wait I guess?

Haven't checked forums or anything, but I watched some steamcommunity threads, some people had the same problem, and I even found some YouTube videos, but everything I found was like from 2014 so yeah...
I talked to some GTA players Online, literally no one has this issue, like me.
My friends doesn't have any problems either.
I will check some forums or something real fast, but really, every thing I found was from 2014, so...

Thanks for staying with me tho, hope we fix this problem. :steamhappy:
Phantom Lord Aug 5, 2019 @ 2:04pm 
Originally posted by D3AD HIGH™:
to me when you have those types of issues. its normally a failing gpu. if oyu use that 1050 daily on taxing games like(bf1 and gtaV) that for 2 years striaght. its probably just about burnt. shoot i killed a 1050 just putting 2,500 hours into newz. cause i was plaing all day ever day till the card legit stop applying textures correctly had a shadow color errors. and artifacts everywhere ONLY on certain games..

at leats 1050's are only 100$ anymore...

I'm sorry, I didn't say one thing. I lied I guess? I'm sorry hahaha...
I got the same setup for 2 years now, EXCEPT, I bought GTX 1050 LAST YEAR, in June... Everything else, RAM, CPU, is old, and not new like 1050.

Also, I don't play games all day, every day, and not that ones (BF1, GTAV) I play like 3 days a week, 2-5 hours daily, and in the last 3 months I've been playing only Half Life 2, GTA V, and Far Cry 3...
So, the GPU is pretty much new, and I haven't really used it THAT much, so yeah, I guess there's no problem with GPU, but maybe CPU is a problem? Or RAM? I mean everything is pretty much new, I have it for 2 years now, but haven't used it every day since then.

EDIT ON YOUR EDIT : Well, guess what, I got more problems in Singleplayer than in Online, which is weird, I don't know why is that ahahahaha...
Last edited by Phantom Lord; Aug 5, 2019 @ 2:21pm
Crazy Tiger Aug 5, 2019 @ 2:57pm 
Originally posted by mihajlomiki:
Yes, new Nvidia graphics driver. Yes, new GTA V 1gb update, shouldn't be a problem.
I think it's the driver, and I think it'll be fixed, I just gotta wait I guess?

Haven't checked forums or anything, but I watched some steamcommunity threads, some people had the same problem, and I even found some YouTube videos, but everything I found was like from 2014 so yeah...
I talked to some GTA players Online, literally no one has this issue, like me.
My friends doesn't have any problems either.
I will check some forums or something real fast, but really, every thing I found was from 2014, so...

Thanks for staying with me tho, hope we fix this problem. :steamhappy:

Try rolling back the driver and see how that affects things.

And sure thing. Though I will be off to bed soon, It's around midnight here. :D
Last edited by Crazy Tiger; Aug 5, 2019 @ 2:58pm
Phantom Lord Aug 5, 2019 @ 3:34pm 
Originally posted by Crazy Tiger:
Originally posted by mihajlomiki:
Yes, new Nvidia graphics driver. Yes, new GTA V 1gb update, shouldn't be a problem.
I think it's the driver, and I think it'll be fixed, I just gotta wait I guess?

Haven't checked forums or anything, but I watched some steamcommunity threads, some people had the same problem, and I even found some YouTube videos, but everything I found was like from 2014 so yeah...
I talked to some GTA players Online, literally no one has this issue, like me.
My friends doesn't have any problems either.
I will check some forums or something real fast, but really, every thing I found was from 2014, so...

Thanks for staying with me tho, hope we fix this problem. :steamhappy:

Try rolling back the driver and see how that affects things.

And sure thing. Though I will be off to bed soon, It's around midnight here. :D

Yeah, it's 00.31 here, gonna go to bed too! :D
But yeah, I'll try that when I got some time, cause Imma be off to a vacation in a couple of days, so I don't really have time for PC, I'll try it when I come back then.
I'll be back in like August 23rd, hahaha but okay...
Maybe when I come back it'll fix itself, who knows? :steamhappy:

I appreciate the help.
Good night :steambored:
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Date Posted: Aug 5, 2019 @ 8:35am
Posts: 19