Tonguc 28 DIC 2017 a las 10:33 a. m.
Users abusing the reporting policy on Steam
Some users are creating fake accounts and flagging some community content with each of those accounts. Steam does not check if the content is to be banned and directly bans it. Doesn't there have to be some moderation before acting?
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Mostrando 31-45 de 125 comentarios
Rominvictus 28 DIC 2017 a las 12:08 p. m. 
Publicado originalmente por 999999999:
Publicado originalmente por Matt:
That’s how it’s supposed to work. Devs and their moderators take care of their hub. I believe the develops have to setup the appropriate permissions of course.

Just wanted clarification since most of the others disagree with that.

"Supposed to work" being the key phrase here.

Like I said above, it would be great if devs moderated their own hubs and the community moderated itself. Because Steam is a huge place, literally millions of users, it's seemingly impossible to moderate.

Hence, the practice of responding according to volume of reports. i suppose the logic is: if multiple people have complained about this, it's a no-brainer, people are offended, let's go ahead and get rid of it. Saves a lot of time. I understand that.

I just want Steam to be aware that most users know this unspoken practice and some have learned how to exploit it. It's the natural order i suppose, if something can be exploited, it will be.

And so report-bombing has become a thing, just as the review-bombing we all have come to know so well is a thing. Steam has taken measures to mitigate the impact of review bombing and so i hope that one day they may also become aware and take measures to mitigate the impact of report bombing.

What would it take? An assurance that every single report is reviewed for content prior to any action being taken. But imagine the man-hours that would require. it seems inconceivable.
Matt 28 DIC 2017 a las 12:09 p. m. 
Publicado originalmente por 999999999:
Just wanted clarification since most of the others disagree with that.
Don’t quote me cause I could be wrong. However, I think developers are able to take care of reported content in their hub.
999999999 28 DIC 2017 a las 12:10 p. m. 
That is what Croteam suggested a few years back.
Ztarman 28 DIC 2017 a las 12:10 p. m. 
Publicado originalmente por Momiji Mochizuki:
Speaking of the devil... Is this even allowed?
https://i.imgur.com/kWziFiU.png

Of course not.
Rominvictus 28 DIC 2017 a las 12:10 p. m. 
Publicado originalmente por Matt:
Publicado originalmente por 999999999:
Just wanted clarification since most of the others disagree with that.
Don’t quote me cause I could be wrong. However, I think developers are able to take care of reported content in their hub.


Is this the case, Tonguc? Are you able to directly ban content from your game's hubs, or you may simply report it to Steam like any user?
Matt 28 DIC 2017 a las 12:12 p. m. 
Publicado originalmente por SABINA:
"Supposed to work" being the key phrase here.
There are no “key phases” in my post. That’s just the first thing that popped in my mind.
Ztarman 28 DIC 2017 a las 12:12 p. m. 
Publicado originalmente por Momiji Mochizuki:
Publicado originalmente por Ztarman:

Of course not.

If this is not allowed on the communitu hub... Why does steam even sell these games?

Is that actually in the game or did they use an uncensored patch?
999999999 28 DIC 2017 a las 12:12 p. m. 
User uploaded content has its own set of rules than what the store may be able to sell.
Tonguc 28 DIC 2017 a las 12:21 p. m. 
Publicado originalmente por SABINA:
Publicado originalmente por Matt:
Don’t quote me cause I could be wrong. However, I think developers are able to take care of reported content in their hub.


Is this the case, Tonguc? Are you able to directly ban content from your game's hubs, or you may simply report it to Steam like any user?
I report to Steam. I cannot remove screenshots. But I can delete posts on the forums as well as I can just flag them to the Steam moderators.
Rominvictus 28 DIC 2017 a las 12:22 p. m. 
Publicado originalmente por Tonguc:
Publicado originalmente por SABINA:


Is this the case, Tonguc? Are you able to directly ban content from your game's hubs, or you may simply report it to Steam like any user?
I report to Steam. I cannot remove screenshots. But I can delete posts on the forums as well as I can just flag them to the Steam moderators.


So there is the answer, directly refuting the suppositions made here, that devs cannot ban screenshots.
Ztarman 28 DIC 2017 a las 12:23 p. m. 
Publicado originalmente por Momiji Mochizuki:
Publicado originalmente por Ztarman:

Is that actually in the game or did they use an uncensored patch?

No patches, that's the actual game. Why does that matters?

Did some research and it appears that the user did patch the game. It matters because you wouldn't be able to report it if that wasn't the case.

The screenshots are obviously against Steam guidelines but will they take it down is the question since the community won't do ♥♥♥♥ when it comes to R-18 material.
Quint the Alligator Snapper 28 DIC 2017 a las 12:25 p. m. 
Publicado originalmente por SABINA:
Publicado originalmente por Matt:
That screenshot was banned by a developer or moderator. I don’t know why yours was banned and not the others. Perhaps the others were not reported or haven’t been reviewed yet.
I know that, it was banned by a moderator. It was banned because of "volume of reports", that is always the steam reply to my ticket. The others were not banned because only one or a few people reported them.
FYI game hub moderators (and the developers are automatically moderators also) are a separate group of people, appointed by the developers/publishers, not affiliated with the global Steam moderators.
Pantomime 28 DIC 2017 a las 12:31 p. m. 
Publicado originalmente por SABINA:
Publicado originalmente por Matt:
Do you have examples?

I have multiple examples from the past month or two, this is the most recent shot banned, from Evil Within 2: http://steamcommunity.com/sharedfiles/filedetails/?id=1171324304

And if you look at Evil Within 2 game hub for screenshots, you will see at least a dozen of the exact same scene. So, why was mine banned and the others not? Because of "volume" of reports I am told every time by Steam moderation, even though I pointed out that there were multiple versions of this same shot. Proof that they are responding to number of reports and not the content itself.

Screenshots with exact same theme, left untouched in the game hub:
http://steamcommunity.com/sharedfiles/filedetails/?id=1188834820
http://steamcommunity.com/sharedfiles/filedetails/?id=1167183771
http://steamcommunity.com/sharedfiles/filedetails/?id=1167183318
http://steamcommunity.com/sharedfiles/filedetails/?id=1219957874
http://steamcommunity.com/sharedfiles/filedetails/?id=1170246407
http://steamcommunity.com/sharedfiles/filedetails/?id=1196328123
^ Just a few examples of similar shots not banned. There are more in the game gallery.

Publicado originalmente por Matt:
The screenshot you posted here does not have a high volume of reports.
Regardless of whether this screenshot received a high volume of reports, the fact remains that it got banned despite the contents not violating specific steam guidelines, while similar shots from other users are safely left alone. Doesn't this illustrate that the support staff who responded to the reports were not vigilant about what contents they were actually banning, nor any sound judgment about whether the reports are justified? All in all, it appears that any innocuous uploads from anyone can get unjustly banned, as long as someone took the time to submit enough reports.

This is not the first time that bewildering bans have happened. Multiple steam users have experienced having their inoffensive uploads be banned, and to later hear from Steam Support that it was due to "volume of reports". Having one piece of uploaded content banned may not be serious in itself, but along with that, the rights to uploading are also suspended for a week, or longer, if there was more than one content banned. This is stressful and detrimental for a user who in fact did nothing wrong, especially when the sabotage takes place continuously - over months, for a friend of mine.

The reporting policy on steam was put in place to protect users from harmful contents and behaviors. Yet, now there is a trend of malicious users who have reversed this, abusing the system to sabotage innocent users, very simply through creating multiple free accounts for submitting high amount of reports. And in this specific case of Sabina's, Matt states that it did not receive a high volume, but it remains true that Sabina's shot was somehow deemed worthy of a ban while other similar shots are not - which continues to point towards the fact that the staff were not careful in their banning decision.

With such wrongful use of the reporting system, how then can the average user feel safe about using the community? The only way to counteract this kind of abuse, is when steam support staff become discriminating and more vigilant - upon receiving reports, take the time needed to judge whether that upload indeed deserves a ban, and not make automatic bans based simply on volume of reports.
Rominvictus 28 DIC 2017 a las 12:35 p. m. 
Publicado originalmente por Matt:
Publicado originalmente por SABINA:
"Supposed to work" being the key phrase here.
There are no “key phases” in my post. That’s just the first thing that popped in my mind.
Sorry, i didn't mean it like that. Just meaning that it would be ideal if this were the case.
Ztarman 28 DIC 2017 a las 12:55 p. m. 
Publicado originalmente por Momiji Mochizuki:
The only thing I can do is stop using the community to avoid a permaban on my account. This way there is nothing to be reported.

You won't get a permaban since the your items are falsely reported. Valve just needs to get thier sh!t together (which I doubt they will) to stop the abuse.
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Publicado el: 28 DIC 2017 a las 10:33 a. m.
Mensajes: 125