hyperbikes_12 Aug 30, 2020 @ 12:49pm
Lost email attached to main account
hello, my old hard drive was damaged and i got an s.s.d and restarted my pc from scratch, when i signed into my account it made me go through the new pc verification. but i do not have access to the email i had attached( it was my brothers but i bought most of my games on it) because of this i cant get anywhere in trying to sign in...
also steam is awfull for support as i cant get anywhere and cannot figure out how to send a ticket
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go to steam website and use the forgot password option at the login screen and one of the options should be that you dont have that email address anymore.
hyperbikes_12 Aug 30, 2020 @ 5:27pm 
these are the only options that come up

I forgot my Steam Account name or password
My Steam Account was stolen and I need help recovering it
I'm not receiving a Steam Guard code
I deleted or lost my Steam Guard Mobile Authenticator
they all take me to entering my account name, whic
bon Aug 30, 2020 @ 7:16pm 
how come you can't contact your brother for help accessing your account?
hyperbikes_12 Aug 30, 2020 @ 9:07pm 
he lost the email access
hyperbikes_12 Aug 30, 2020 @ 9:08pm 
there is no option anywhere as far as i can tell, that asks about you not having access to email
hyperbikes_12 Aug 30, 2020 @ 9:11pm 
and can you not fill out tickets anymore? i would like to just ask directly but it seems impossible to do
Use the old hard drive one last time to extract the steam folder, and put it on ssd,
or start it once to change the email from within the client.
hyperbikes_12 Sep 8, 2020 @ 5:19pm 
the hard drive is comepletely toast
MrBalll Sep 8, 2020 @ 7:46pm 
Can he/you do the 'I Forgot my Password' on the email account and start from there. Sounds like a problem with the email account and not with Steam.
hyperbikes_12 Sep 10, 2020 @ 7:33pm 
no it goes to an old phone number as the backup that he does not have anymore
hyperbikes_12 Sep 15, 2020 @ 8:10pm 
i still have this problem and no help from steam
how do i call them?
thats all i want to know at this point
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Date Posted: Aug 30, 2020 @ 12:49pm
Posts: 12