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Discussions Rules and Guidelines
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Проверяйте, есть ли что-нибудь здесь (поле должно быть абсолютно пустым) https://steamcommunity.com/dev/apikey и если есть, сделайте следующие действия по порядку
1) Заходите сюда https://store.steampowered.com/twofactor/manage и нажимаете "Выйти на всех других устройствах".
2) Заходите сюда: https://steamcommunity.com/dev/apikey и удаляете ключ, нажатием кнопки "Revoke My Steam Web API Key". Поле должно быть абсолютно пустым.
3) После меняете свой пароль от аккаунта и в будущем будьте внимательны к сохранности своих личных данных, не вводите их на сомнительных сайтах (даже на тех, которые рекламируются ютуберами).
Если API key отсутствует, то делайте лишь выход из всех устройств и меняйте пароль от своего аккаунта. Вам лучше произвести чистку своего ПК с помощью антивируса или подчистую переустановить ОС.
На того пользователя, который представлялся вам "менеджером", можете отправить жалобу, для этого воспользуйтесь кнопкой «Пожаловаться»:
Выдержки из "SSA" пункт 1, подпункт С:
Рекомендую ознакомиться с данными статьями
Рекомендации по защите аккаунта.
Обмен в "Steam".
Действия при угрозах, оскорблениях и другом неподобающем поведении в "Steam".
Частые вопросы о мошенничестве на доверии и при обмене. Мошенничество: на мой аккаунт случайно пожаловались.
Мошенничество: на меня пожаловались и мой аккаунт заблокируют.
Мошенничество: перенаправление при обмене.
Мошенничество: просьба поучаствовать в турнире.
Мошенничество: просьба проголосовать за команду.
Мошенничество: боты для массовой подачи жалоб.
Мошенничество: предложение купить предметы.
Case: XPG-F25-Z2SA
Subject: maskednegator@hotmail.com
Reason : "Theft of gaming items"
# Hello maskednegator@hotmail.com I'm Steam Support Elon from © Valve Corporation.
# Your account has been temporarily restricted due to an investigation into your account, due to suspected fraudulent activity on your part.
# Please check your Steam profile, your photo are not available, all your friends are blocked, you need to contact me in this chat immediately.
"WARNING"
# If you read this information and ignore or refuse to do so, your account will be subject to restrictions in the form of
1. Account blocking.
2. Deletion of games.
3. Removal of game items.
maskednegator@hotmail.com, have you read the information?
[21:03]
hospodi:
hi
what a problem
[21:04]
Manager Elon:
Your Steam account received 12 reports from other users in the Steam community for attempting to scam items. Did you do something against Steam rules or conflict with other users?
[21:06]
hospodi:
no
I didn't even suggest any action to anyone
[21:07]
Manager Elon:
Okay, it looks like your reports are false, your account has not received any reports before. But we need to verify this information technically to unlock your Steam account, please follow the instructions.
1. Select a trusted friend from your friends list, then send that user's nickname to this chat. (This user can be offline or online).
[21:08]
hospodi:
Steam Community :: Dobry den' EVERYBODY!
https://steamcommunity.com/profiles/76561198303985147/
Dobry den' EVERYBODY!
[21:10]
Manager Elon:
I would like to draw your attention to the fact that you can return to the game, this will not interfere with the verification
[21:11]
hospodi:
for the first time since 2014 I am suspected of something
)))
[21:12]
Manager Elon:
During verification, your friend - "Dobry den' EVERYBODY!" will be removed from the Steam friends list.
Your friend will be restored after verification.
[21:12]
hospodi:
ok
[21:13]
Manager Elon:
We also paid attention to the account history, so instead of permanent blocking, a manager was assigned, we will verify the logs and hopefully resolve the issue today.
[21:13]
hospodi:
Recently the same person suggested voting in the Steam workshop, but I ignored him
[21:15]
Manager Elon:
2. Now an automatic trade offer will be created for all your items to your friend - "Dobry den' EVERYBODY!" , note that your items will not be transferred during verification, you need to confirm the trade offer in the mobile app Steam to have an active offer for all items to any of your friends, then we will receive console requests in Steam logs to check this information technically and unblock your account.
Please, visit the Steam mobile app.
3. You need to visit the Confirmation tab in the Steam mobile app, then open the trade offer to a friend and click Confirm offer.
During verification, your items will not be transferred.
After that, your trade offer will be set as "Active" status and we will receive console requests and check this information in the Steam logs to unlock your account.
[21:15]
hospodi:
"seene" maybe he was offended
[21:16]
Manager Elon:
Your friend's account acts as a donor, so its status is not important.
Are the instructions clear to you?
[21:18]
hospodi:
yes, I want to write to support, you never know I’m being scammed now
[21:23]
Manager Elon:
At the moment you are already communicating with a support employee, the initial decision was a permanent block, but we decided to first carry out verification. If you do not want to undergo verification, the specified sanctions will be applied, please notify us of your decision.
[21:25]
hospodi:
moment
[21:33]
Manager Elon:
Also, taking into account your message, I sent a message to your email with a unique code for this verification.
Your reference code of verification is HT-3JHN-2483-Q524. Your request you will receive a notification email sent to shustov.97@mail.ru.
Dear maskednegator@hotmail.com, please provide your answer, do you agree to undergo verification?
We were forced to reset your balance as your request was ignored.
[21:40]
hospodi:
so ♥♥♥♥♥♥ up, you bought gloves
[21:40]
Manager Elon:
The package CS2 Prime Status Upgrade has been permanently removed from your account maskednegator@hotmail.com.
The application for permanent blocking has been submitted and will be implemented in the near future, this chat will be open for some time, if verification is passed, we will be able to restore the balance and the product that was deleted.
Прочитайте внимательно сообщение #3... И вообще, верните аккаунт истинному владельцу.
1) Скамеры уже давно умеют автоматически закрывать обращения в саппорт, если не выполнить пункты, указанные в сообщении #3.
2) Если саппорт и ответит, то на это уйдёт дней пять.