Steam OSX Client Crashes When Viewing Game Videos And Clicking on The Full Screen Button

[mentholmeow]

Ever since the OS X Mountain Lion update where they became more strict with security, whenever I view a game's video and click on the full screen button, the Steam OS X client crashes. I'm now on OS X Mavericks and everytime I get a Steam client update, I test if the full screen video crash still happens and it does.

I've always filled out and submitted the OS X crash report but I don't think the crash logs get to Valve developers.

So I'm posting this bug in the forums in the hopes that Valve finally does something about it.

*** UPDATE ***
The latest Steam Client for OS X update (Built: Aug 13, 2014, 14:20:23, package ver: 1407966480) has fixed full screen playback of game trailer videos!

[mentholmeow]

Here are the latest crash logs (edited due to the 1000 character comment limit):

Process:         steam [50426]
Path:            /Applications/Games/Steam.app/Contents/MacOS/osx32/steam
Identifier:      com.valvesoftware.steam
Version:         1.2
Code Type:       X86 (Native)
Parent Process:  bash [50420]
Responsible:     bash [50420]
User ID:         501

Date/Time:       2014-01-13 23:18:58.578 +0800
OS Version:      Mac OS X 10.9.1 (13B42)
Report Version:  11
Anonymous UUID:  [removed]


Crashed Thread:  0  MainThrd  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000024

VM Regions Near 0x24:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Games/Steam.app/Contents/MacOS/osx32/steam
    __TEXT                 0000000000001000-00000000001a5000 [ 1680K] r-x/rwx SM=COW  /Applications/Games/Steam.app/Contents/MacOS/osx32/steam

Thread 0 Crashed:: MainThrd  Dispatch queue: com.apple.main-thread
0   com.macromedia.FlashPlayer-10.6.plugin	0x1e6caa7e NP_Initialize + 3522814
1   com.macromedia.FlashPlayer-10.6.plugin	0x1e6cbb18 NP_Initialize + 3527064
2   com.macromedia.FlashPlayer-10.6.plugin	0x1df41c47 0x1de2f000 + 1125447
3   com.macromedia.FlashPlayer-10.6.plugin	0x1e134c12 0x1de2f000 + 3169298
4   com.macromedia.FlashPlayer-10.6.plugin	0x1e0db2ae 0x1de2f000 + 2802350
5   com.macromedia.FlashPlayer-10.6.plugin	0x1e0dbcfc 0x1de2f000 + 2804988
6   com.macromedia.FlashPlayer-10.6.plugin	0x1e0dd7b6 0x1de2f000 + 2811830
7   com.macromedia.FlashPlayer-10.6.plugin	0x1e0dd94d 0x1de2f000 + 2812237
8   com.macromedia.FlashPlayer-10.6.plugin	0x1e2f3ad3 unregister_ShockwaveFlash + 14707
9   com.macromedia.FlashPlayer-10.6.plugin	0x1e2f701d unregister_ShockwaveFlash + 28349
10  com.macromedia.FlashPlayer-10.6.plugin	0x1e4c7083 NP_Initialize + 1410819
11  com.macromedia.FlashPlayer-10.6.plugin	0x1e4c2fe2 NP_Initialize + 1394274
12  com.apple.AppKit              	0x9b0d8832 -[NSView _drawRect:clip:] + 3816
13  com.apple.AppKit              	0x9b0d7269 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1829
14  com.apple.AppKit              	0x9b0d7596 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2642
15  com.apple.AppKit              	0x9b0d7596 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2642
16  com.apple.AppKit              	0x9b0d5822 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 1264
17  com.apple.AppKit              	0x9b20f34d -[NSNextStepFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:topView:] + 280
18  com.apple.AppKit              	0x9b0d21c1 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 3645
19  com.apple.AppKit              	0x9b0afcbc -[NSView displayIfNeeded] + 1414
20  com.apple.AppKit              	0x9b20503e -[NSNextStepFrame displayIfNeeded] + 172
21  com.apple.AppKit              	0x9b0cdcdc -[NSWindow displayIfNeeded] + 324
22  com.apple.AppKit              	0x9b1176f5 _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 1107
23  com.apple.AppKit              	0x9b1267e9 -[NSWindow _delayedWindowDisplay:] + 24
24  com.apple.Foundation          	0x997df78b __NSFireTimer + 117
25  com.apple.CoreFoundation      	0x93d4e186 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
26  com.apple.CoreFoundation      	0x93d4db43 __CFRunLoopDoTimer + 1395
27  com.apple.CoreFoundation      	0x93dc82ad __CFRunLoopDoTimers + 349
28  com.apple.CoreFoundation      	0x93d056c3 __CFRunLoopRun + 1779
29  com.apple.CoreFoundation      	0x93d04d5a CFRunLoopRunSpecific + 394
30  com.apple.CoreFoundation      	0x93d04bbb CFRunLoopRunInMode + 123
31  com.apple.HIToolbox           	0x915e7e2d RunCurrentEventLoopInMode + 259
32  com.apple.HIToolbox           	0x915e7bb2 ReceiveNextEventCommon + 526
33  com.apple.HIToolbox           	0x915e798d _Block-UntilNextEventMatchingListInModeWithFilter + 92
34  com.apple.AppKit              	0x9af715a9 _DPSNextEvent + 1602
35  com.apple.AppKit              	0x9af70ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
36  vgui2_s.dylib                 	0x12e6f5f0 vgui::CBaseOSXSurface<CBaseSurface>::RunFrame() + 724
37  vgui2_s.dylib                 	0x12e78124 CVGui::RunFrame() + 606
38  steamui.dylib                 	0x0bf582b5 CVGUIApplicationSteamUI::RunFrame() + 627
39  steamui.dylib                 	0x0bf5a733 RunSteamPlatform(vgui::IVGuiSetup*) + 1135
40  steamui.dylib                 	0x0bf5b57f Main(int, char**) + 3058
41  steam                         	0x000134cb RunSteam(int, char**, bool) + 784
42  steam                         	0x000130de main + 3817
43  steam                         	0x000024a5 start + 53

[mentholmeow]

Thread 0 crashed with X86 Thread State (32-bit):
  eax: 0x00000000  ebx: 0x00000000  ecx: 0x20adb000  edx: 0x20ada000
  edi: 0x00000018  esi: 0x1f7ba578  ebp: 0xbfff87f8  esp: 0xbfff87c0
   ss: 0x00000023  efl: 0x00210206  eip: 0x1e6caa7e   cs: 0x0000001b
   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
  cr2: 0x00000024
  
Logical CPU:     0
Error Code:      0x00000006
Trap Number:     14

Binary Images: ...

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 1
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 248380
    thread_create: 1
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=334.0M resident=257.1M(77%) swapped_out_or_unallocated=76.9M(23%)
Writable regions: Total=438.5M written=166.9M(38%) resident=225.9M(52%) swapped_out=0K(0%) unallocated=212.6M(48%)
 
REGION TYPE                      VIRTUAL
===========                      =======
ATS (font support)                 32.9M
CG backing stores                  3160K
CG image                             68K
CG shared images                    236K
CoreGraphics                          4K
CoreImage                             4K
IOKit                              4112K
Kernel Alloc Once                     4K
MALLOC                            254.4M
MALLOC (admin)                       48K
Mach message                          4K
Memory Tag 240                     15.3M
Memory Tag 242                       12K
Memory Tag 249                      156K
Memory Tag 255                     32.6M
Memory Tag 255 (reserved)           896K        reserved VM address space (unallocated)
OpenCL                                8K
Stack                             148.3M
VM_ALLOCATE                        18.2M
VM_ALLOCATE (reserved)              148K        reserved VM address space (unallocated)
WebCore purgeable data             1452K
__DATA                             24.5M
__IMAGE                             528K
__LINKEDIT                         82.6M
__OBJC                             3052K
__PAGEZERO                            4K
__TEXT                            251.4M
__UNICODE                           544K
mapped file                       116.8M
shared memory                         4K
===========                      =======
TOTAL                             991.0M
TOTAL, minus reserved VM space    990.0M

[N1K]

happens here too :(/

[Ron ︻气デ 一]

yeah - I just learned after 2 times - "DONT DO THAT".
also some videos (you tube) links don't run - and just show black or black with audio.

[冰雪聪明]

no

[mentholmeow]

A new version of Adobe Flash Player (version 12.0.0.38) came out today. Installed it and checked if full screen video playback on the OS X Steam client is working but it still crashed:

Process:         steam [72338]
Path:            /Applications/Games/Steam.app/Contents/MacOS/osx32/steam
Identifier:      com.valvesoftware.steam
Version:         1.2
Code Type:       X86 (Native)
Parent Process:  bash [72331]
Responsible:     bash [72331]
User ID:         501

Date/Time:       2014-01-17 03:46:37.330 +0800
OS Version:      Mac OS X 10.9.1 (13B42)
Report Version:  11
Anonymous UUID:  [REMOVED]


Crashed Thread:  9  UICEFThread

Exception Type:  EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008

VM Regions Near 0x8:
--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Games/Steam.app/Contents/MacOS/osx32/steam
    __TEXT                 0000000000001000-00000000001a5000 [ 1680K] r-x/rwx SM=COW  /Applications/Games/Steam.app/Contents/MacOS/osx32/steam

...

Thread 9 Crashed:: UICEFThread
0   com.macromedia.FlashPlayer-10.6.plugin	0x1f09266e NP_Initialize + 3484158
1   com.macromedia.FlashPlayer-10.6.plugin	0x1f09277f NP_Initialize + 3484431
2   com.macromedia.FlashPlayer-10.6.plugin	0x1eb7c0fc 0x1e800000 + 3653884
3   com.macromedia.FlashPlayer-10.6.plugin	0x1eb7f1a7 0x1e800000 + 3666343
4   com.macromedia.FlashPlayer-10.6.plugin	0x1eb7f0e6 0x1e800000 + 3666150
5   com.macromedia.FlashPlayer-10.6.plugin	0x1eb7f0e6 0x1e800000 + 3666150
6   com.macromedia.FlashPlayer-10.6.plugin	0x1eb0c72c 0x1e800000 + 3196716
7   com.macromedia.FlashPlayer-10.6.plugin	0x1eb14b6a 0x1e800000 + 3230570
8   com.macromedia.FlashPlayer-10.6.plugin	0x1ecc858e unregister_ShockwaveFlash + 28590
9   com.macromedia.FlashPlayer-10.6.plugin	0x1ee9a2eb NP_Initialize + 1418875
10  com.macromedia.FlashPlayer-10.6.plugin	0x1e846129 0x1e800000 + 287017
11  com.macromedia.FlashPlayer-10.6.plugin	0x1ec1f979 0x1e800000 + 4323705
12  com.macromedia.FlashPlayer-10.6.plugin	0x1ec212eb 0x1e800000 + 4330219
13  com.macromedia.FlashPlayer-10.6.plugin	0x1ebe9eb3 0x1e800000 + 4103859
14  com.macromedia.FlashPlayer-10.6.plugin	0x1eb1f036 0x1e800000 + 3272758
15  com.macromedia.FlashPlayer-10.6.plugin	0x1eb253ed 0x1e800000 + 3298285
16  com.macromedia.FlashPlayer-10.6.plugin	0x1eb20ebe 0x1e800000 + 3280574
17  com.macromedia.FlashPlayer-10.6.plugin	0x1eccce0c unregister_ShockwaveFlash + 47148
18  com.macromedia.FlashPlayer-10.6.plugin	0x1eccdd14 unregister_ShockwaveFlash + 50996
19  com.macromedia.FlashPlayer-10.6.plugin	0x1ed49e87 NP_Initialize + 41495
20  com.macromedia.FlashPlayer-10.6.plugin	0x1ecba6bd FlashPlayer_12_0_0_38_FlashPlayer + 7005
21  libcef.dylib                  	0x0dfe4763 0xd9e2000 + 6301539
22  libcef.dylib                  	0x0dff0cc4 0xd9e2000 + 6352068
23  libcef.dylib                  	0x0dfef943 0xd9e2000 + 6347075
24  libcef.dylib                  	0x0dff2ecb 0xd9e2000 + 6360779
25  libcef.dylib                  	0x0df30d6f 0xd9e2000 + 5565807
26  libcef.dylib                  	0x0df30a90 0xd9e2000 + 5565072
27  libcef.dylib                  	0x0e63e70e 0xd9e2000 + 12961550
28  libcef.dylib                  	0x0e5bd795 0xd9e2000 + 12433301
29  libcef.dylib                  	0x0e5c680d 0xd9e2000 + 12470285
30  libcef.dylib                  	0x0e5bcc50 0xd9e2000 + 12430416
31  libcef.dylib                  	0x0e5d1ccd 0xd9e2000 + 12516557
32  libcef.dylib                  	0x0df3d210 0xd9e2000 + 5616144
33  libcef.dylib                  	0x0e0ac89d 0xd9e2000 + 7121053
34  libcef.dylib                  	0x0e03e7fe 0xd9e2000 + 6670334
35  libcef.dylib                  	0x0e047ab1 0xd9e2000 + 6707889
36  libcef.dylib                  	0x0da3cd1c 0xd9e2000 + 371996
37  libcef.dylib                  	0x0da3cf2c 0xd9e2000 + 372524
38  libcef.dylib                  	0x0da3d19a 0xd9e2000 + 373146
39  libcef.dylib                  	0x0da1e91c 0xd9e2000 + 248092
40  com.apple.CoreFoundation      	0x93d14e3f __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 15
41  com.apple.CoreFoundation      	0x93d05ccb __CFRunLoopDoSources0 + 235
42  com.apple.CoreFoundation      	0x93d053ce __CFRunLoopRun + 1022
43  com.apple.CoreFoundation      	0x93d04d5a CFRunLoopRunSpecific + 394
44  com.apple.CoreFoundation      	0x93d04bbb CFRunLoopRunInMode + 123
45  com.apple.Foundation          	0x997e4319 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 277
46  libcef.dylib                  	0x0da1ebdf 0xd9e2000 + 248799
47  libcef.dylib                  	0x0da1e78c 0xd9e2000 + 247692
48  libcef.dylib                  	0x0da3c723 0xd9e2000 + 370467
49  libcef.dylib                  	0x0da3c13d 0xd9e2000 + 368957
50  libcef.dylib                  	0x0e0696d6 0xd9e2000 + 6846166
51  libcef.dylib                  	0x0e067bfc 0xd9e2000 + 6839292
52  chromehtml.dylib              	0x12febb13 CCEFThread::Run() + 1457
53  libtier0_s.dylib              	0x057c7e88 SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 16
54  libtier0_s.dylib              	0x057c3961 CatchAndWriteContext_t::Invoke() + 159
55  libtier0_s.dylib              	0x057c3387 CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 214
56  libtier0_s.dylib              	0x057c3469 CatchAndWriteMiniDumpExForVoidPtrFn + 86
57  libtier0_s.dylib              	0x057c3491 CatchAndWriteMiniDumpForVoidPtrFn + 35
58  libtier0_s.dylib              	0x057c7dfc SteamThreadTools::CThread::ThreadProc(void*) + 222
59  libsystem_pthread.dylib       	0x968225fb _pthread_body + 144
60  libsystem_pthread.dylib       	0x96822485 _pthread_start + 130
61  libsystem_pthread.dylib       	0x96827cf2 thread_start + 34

[mtnygard]

I've filed a couple of issues with Steam support about this over the last year. Both have been closed and marked as resolved with just a message back that says "Update your flash player." Very frustrating.

Do you, by chance, have two monitors?

[sp00ky]

Is your version Mavericks? That could be why.

[Borris]

Yeah... I have the same issue...
Link to crash log: https://www.dropbox.com/s/l26t8eb9e1wjct5/SteamCrash.txt
I would like Steam to take action here..

Thanks

[Hopper]

Did you try rebooting?

[RX 480]

mentholmeow a écrit :

So I'm posting this bug in the forums in the hopes that Valve finally does something about it.

I don`t think so. :(
http://steamcommunity.com/groups/SteamClientBeta/discussions/0/864971765480976163/

[mentholmeow]

Good news! The latest Steam Client update for OS X - the one with the new Steam OS logo as the application icon, has fixed full screen playback for game trailers!