Steam won't save to cloud or download games

[teegers]

I'm on an M1 Mac running Monterey 12.6.7.

A couple weeks ago, Steam started telling me it couldn't save games to the cloud. I'd had that happen before but a Steam update fixed it, so I wasn't terribly worried.

Then yesterday, I tried to download a game.

Steam showed me that a download was queued but never downloaded, which was weird because usually Steam downloads are pretty fast.

I've tried everything (first thing was clearing my download queue, last thing was completely removing steam including all library files with game data because I'd already tried once saving the data and it didn't work. Only game I'm sad about data loss on is Disco Elysium. But it's saved up to the last time my game actually backed up to the cloud, so hopefully I didn't lose too much.

Anyway, completely uninstalled and reinstalled Steam.

It installed just fine, but won't download anything. I get a message saying, "Download Queued". When I click on the message, I go to the download page and see either "Connection Timed Out" or "No Internet" (I've received both messages).

I'm out of ideas. I've checked all the settings in Steam Preferences. I've given and removed permissions in System Preferences. Nothing seems to affect it.

I've also played with router settings thinking that might be the issue. I've rebooted, turned off UP&P, given permission for required ports. It worked wtih this router before and there hasn't been an update to cause it to not work now.

I'm truly at a loss. I'd love to hear anyone's thoughts on what might work. Steam is unusable until this is fixed.

[Сквиртослав]

и

[SakeBito]

Same problem - Steam will not download games, but previously-installed games play fine.

I've been pretty vocal with criticisms of Steam over the last few weeks - particularly Steam's decision to kick Windows 7 users in the crotch but also this klunky, ineptly-run software that stands as a wall between people and the games they have bought with their hard-earned money. So maybe out of delicate egos and spite they just shut off my downloads altogether? Maybe that's what the name "Valve" means.

Anyhow, clicking on "Install" for any given game - or even "Steamworks Common Redistributables" - and going to the Manage Downloads screen, you see "Starting Download" at the top but everything stays at Obps and sits there until you ultimately get "Connection Time Out" in red letters. Steam is big on messages in red about their inability to get simple tasks done.

[MonkeyForest]

Me too (M1 Pro, macos 13.4.1) - it kept saying "no internet connection" or "connection timed out" every time I tried to download or update anything. But, obviously, my network is working just fine, and Steam had no problem letting me, for instance, buy games. It just wouldn't let me download them.

Here are the things I tried that didn't work:

• Tried turning steam off and on again - still got "connection timed out".
  
• Tried turning offline mode off and on again - still got "connection timed out".
  
• Tried clearing Steam's download cache - still got "connection timed out."
  
• Tried restarting my computer - still got "connection timed out".
  
• Tried flipping every setting in Steam's download settings - still got "connection timed out".
  
• Tried multiple different download server locations - still got "connection timed out".
  
• Tried uninstalling Steam, removing ~/Library/ApplicationSupport/steam, and reinstalling a fresh copy - still got "connection timed out".
  
• Tried turning my wifi off and on again - this didn't work the first time. ... HOWEVER

BUT WHEN I turned my wifi off, restarted steam, and waited for about 30 seconds, then turned my wifi back on again - then it worked. Then I could download the games I had already paid for.

[Amio2021]

I’m having the same problem. I’m on MacBook Pro 2019 and on the latest update of Ventura. 2 years ago my steam was working and I could play my steam games. Present day and my games won’t update/download and says download queued, followed my a connection time out and manifest unavailable. The people at steam don’t know what wrong and can’t help. All they did say was “I can see you’re having problems connecting to the servers”. I’ve tried everything and it just won’t work. I’m going to try the switching off the wifi, restarting steam and then switch the wifi back on again

[Abitbol]

Just disable icloud+ private relay.
Sucks that steam still hasn't whitelisted it

[Ambassador of PAIN]

Originally posted by Abitbol:

Just disable icloud+ private relay.
Sucks that steam still hasn't whitelisted it

Thank you so much! It didn't even occur to me that this might be the problem.

[Aydın]

Originally posted by SakeBito:

Same problem - Steam will not download games, but previously-installed games play fine.

I've been pretty vocal with criticisms of Steam over the last few weeks - particularly Steam's decision to kick Windows 7 users in the crotch but also this klunky, ineptly-run software that stands as a wall between people and the games they have bought with their hard-earned money. So maybe out of delicate egos and spite they just shut off my downloads altogether? Maybe that's what the name "Valve" means.

Anyhow, clicking on "Install" for any given game - or even "Steamworks Common Redistributables" - and going to the Manage Downloads screen, you see "Starting Download" at the top but everything stays at Obps and sits there until you ultimately get "Connection Time Out" in red letters. Steam is big on messages in red about their inability to get simple tasks done.

true

[goliatos]

i kicked my mac with my foot and it worked