Macbook Air 2022 M2 Steam Issues Resolved

[PharaohShiv]

Just here to provide any help for people that have the same issues I did. I have a couple things with a background story.

I had a Macbook Air 2015 running with Mojave. I have had issues with starting it up and getting the app to run. At some point, something happened where it started to open fine. Historically, I have had issues with the app saying I was disconnected and my friend network was unreachable. I am still working on that. More recently, I have had issues with downloading games. It will give me an error stating "cache(number)-etc". Also figuring that out. I literally returned EU4 because it wasn't downloading. Also, steam would say a new update was available, but wouldn't actually update anything because it would ask me every couple of days to restart for the same update.

Today, I got the new MacBook Air 2022 with the M2 chip running Ventura. I transferred everything over through the migration app. Steam opened fine but the games wouldn't download. I got the error "invalid platform". I was still getting the disconnected/friend network unreachable. I couldn't figure out for the life of me what the issue was. For starters, I'm a law student not a computer expert by any means. I can barely get my printer to work. I scoured discussions and reddit. Cleared my download caches, changed download regions etc. Nothing was working. I legit was about to return the laptop and use keep my old one. For the record, I play games like Civ and Total War.

I called up a buddy of mine that does programming and software development in Denver. I would shout him out but this is a public discussion board (he's freaking amazing at what he does). Here is what I was told to do:

I went to my steam preferences. Then to downloads, steam library folders. There was no option to repair. I found the location of where the steam folders were (in application support). My guy told me to delete all the files in the steam folder like apache, config, and steamapps (knowing nothing I was still hesitant). I deleted those files and when I opened steam it started updating. When it opened all was done. I was connected/online with a reachable friend network and my games downloaded with no invalid platform issue.

It seemed there were a couple stale files in the transfer from the old computer. Even though I deleted steam and reinstalled, it was still placing stuff into that folder. As a non-comp guy this seems weird since the old computer was having steam issues but I chalk that down to a) I haven't done this on my old computer and b) the old comp/software may not be supported etc. Once the steam was updated, it redid the folders and works excellently. Thank my friend because I was not about to go back to the mall, wait in line at apple, then return a perfectly good computer.

That being said, apart from the reddit "help", delete those files in the library under application support and that should give a fresh reboot. Sorry if this may be common knowledge but again I'm the farthest thing from a computer guy as possible. Posting so others who may have this issue get some clarity. I had 5 of my tech friends working on this but none of them use mac so. All praise to my friend out in denver. Play on!

[thorK73]

Very helpful post! I've seen quite a lot of people complain about this problem.