柠真🌸 Feb 21, 2021 @ 2:10pm
"Steam needs to be online to update. Please confirm your network connection and try again."
open Terminal and type:
"cd /
cd Applications
cd Steam.app
cd Contents
cd MacOS
./steam.sh"
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Showing 1-15 of 27 comments
tantrumact Feb 22, 2021 @ 2:06am 
I am having the same issues where steam is telling me ""Steam needs to be online to update. Please confirm your network connection and try again.' I have looked through numerous forums and 'solutions' none of which have worked. I have uninstalled and reinstalled, I have tried the above solution of creating a config.vdf folder and relaunching - doesn't work. I have tried going to file/application support/Steam....etc and that fix didn't work. I tried the launching and the clicking and holding on the pop up box for 10 seconds, didn't work (I don't get a pop up box). I have tried a number of other fixes too none of which work. However the most concerning thing about all of this is that I see posts from over 10 years ago with people having the same issue, hundreds or even thousands of people and steam have clearly failed to address this. Exactly why I CANT spend any money on games with Steam because 1, cant get into steam, and 2... no-one wants to spend money on games which at some point they may not be able t access anymore and seemingly now that Steam have your money they don't care.

I am on mac OSX btw.

If anyone has any suggestions on how I can get Steam to connect to the internet that would be much appreciated.

Thanks
Astin77 Feb 22, 2021 @ 10:04am 
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!
pogleman Feb 23, 2021 @ 2:28am 
.. following this (I am on Virgin Media as it happens) . I have a SMARTY sim in a portable hub we use in motor home; so turned it on , connected to that and the STEAM update ran with no problem ..!
poop emoji Feb 23, 2021 @ 6:42am 
Originally posted by tantrumact:
I am having the same issues where steam is telling me ""Steam needs to be online to update. Please confirm your network connection and try again.' I have looked through numerous forums and 'solutions' none of which have worked. I have uninstalled and reinstalled, I have tried the above solution of creating a config.vdf folder and relaunching - doesn't work. I have tried going to file/application support/Steam....etc and that fix didn't work. I tried the launching and the clicking and holding on the pop up box for 10 seconds, didn't work (I don't get a pop up box). I have tried a number of other fixes too none of which work. However the most concerning thing about all of this is that I see posts from over 10 years ago with people having the same issue, hundreds or even thousands of people and steam have clearly failed to address this. Exactly why I CANT spend any money on games with Steam because 1, cant get into steam, and 2... no-one wants to spend money on games which at some point they may not be able t access anymore and seemingly now that Steam have your money they don't care.

I am on mac OSX btw.

If anyone has any suggestions on how I can get Steam to connect to the internet that would be much appreciated.

Thanks
i had the same issue on my mac, with both of mt internet since i have one for downstairs and a booster for upstairs. tried connecting to my phones hotspot and loading up steam and it worked perfectly.
jordan19709 Feb 23, 2021 @ 11:03am 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!
This worked for me. Thank you for the help
WiLL Feb 25, 2021 @ 12:04am 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!

Thank you so much man! Been trying to fix for ages and this solved the problem. Ahhh Steam it's good to have you back
aferrar35 Feb 25, 2021 @ 10:28pm 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!
I've tried many things that people have suggested but this was the only one that worked! If you do this just remember to hit "Apply" before you open steam again. I know it's obvious but I forgot to hit it for some reason.
edward.ainsworth Feb 26, 2021 @ 10:06am 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!

Astin77 you absolute hero!
root Feb 26, 2021 @ 11:20am 
was able to find a solution but i was not the one that discovered it

I was not able to install the app at all on my macbook until i did the following

ping media.steampowered.com

which should give you an ip

in your hosts file

/etc/hosts

make a new line with

[the ip you got from the ping above with out the square brackets ] client-download.steampowered.com

save the file and try installing again
andydee123 Feb 26, 2021 @ 12:06pm 
Hi guys I have just bought a 2nd hand MacBook 2010 and having same problems as you guys trying to install steam?

I have no idea how to change IP address and stuff
any help would be grateful
its for my son I'm hoping he can play steam this weekend.

thanks
andydee123 Feb 26, 2021 @ 12:10pm 
Originally posted by edward.ainsworth:
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!

Astin77 you absolute hero!




is this pretty straight forward to do ?
I had look there at my ip settings but struggling to see what to change.
GEroMh Feb 26, 2021 @ 2:31pm 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!

Much thanks, it fking worked, what a ♥♥♥♥♥♥ DNS server.
Crusader Feb 27, 2021 @ 7:35am 
I'm on a 2020 MacBook Air M1.

I updated my DNS entries and pointed to Google's DNS (8.8.8.8).

This worked great!
sham Feb 27, 2021 @ 8:03am 
Originally posted by Astin77:
I had the same issue with it saying I had to be online (which I was). I went into the IP settings on the mac and changed my default dns server ( as it was pointing to my ISP dns servers - Virgin Media). I changed it to Google's public dns address which is 8.8.8.8 and then steam worked straight away. Maybe give that a go and see if it helps!


This worked for me!
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