steam link crashes my mac 100% every time

[flower4000]

bummed it doesn't work but i got it during the summer sale so not to big of a hit to the wallet.

i think the problem is that i'm running Mojave which doesn't support 32 bit applications and the steam link controller and audio drivers are 32 bit.

[marcofromsicily]

I have the same issue.
Updated to Mojave just today, I get a kernel panic when connecting the steam link to my MacBook Air.

I tried to uninstall and install the Steam client, but did not work.

[Sidney Gubbins]

Confirmed. I have two Mac Book Pros (mid-2012 and late-2013) that both worked perfectly on the Link until I upgraded to Mojave and now both crash. Is there any likelihood of updating from 32-bit to become compatible with Mojave?

[Fercarab]

I downloaded the client again and replace it! its working fine

[marcofromsicily]

@Fercarab: may I ask you if you just dragged the Steam Icon form the Applications folder to the bin and then downloaded the Steam client again, or if you used a particoular tool to delete the older version of the Steam client before downloading the new one?

[Benihime]

чсапивы

[Urban Dharma]

Same issue here with Mojave, the kernel panic report seem to suggest it relates to audio? I tried using the steam link on my Windows bootcamp (stored on an external drive) and it is working without issue. Was prompted to download an audio driver. Is there perhaps a misstep somewhere in getting this audio driver for Mac users?

Edit: Also noticed that the steam link would work fine on my Mac OS without issue until something with audio was playing. I confirmed this by playing anything with Audio such as a stream on safari, game, or program. Each time it would crash regardless if volume is off or on. Or if input/output source is altered.

Edit 2: Crash will even occur if I simply move a .txt file to the trash can triggering the sound effect. Clearly audio related.

[有水温凉点]

Originally posted by Fercarab:

I downloaded the client again and replace it! its working fine

It's not work for me. I removed all my games and reinstall steam client. Not working.

[Sidney Gubbins]

Originally posted by Urban Dharma:

Same issue here with Mojave, the kernel panic report seem to suggest it relates to audio? I tried using the steam link on my Windows bootcamp (stored on an external drive) and it is working without issue. Was prompted to download an audio driver. Is there perhaps a misstep somewhere in getting this audio driver for Mac users?

Edit: Also noticed that the steam link would work fine on my Mac OS without issue until something with audio was playing. I confirmed this by playing anything with Audio such as a stream on safari, game, or program. Each time it would crash regardless if volume is off or on. Or if input/output source is altered.

Edit 2: Crash will even occur if I simply move a .txt file to the trash can triggering the sound effect. Clearly audio related.

This is consistent with my experience. There were issues with the audio drivers and permissions on High Sierra, so unfortunately, it has carried on to Mojave.

[praz]

Same here. Big picture starts on my mac when connecting, but after no more than 2 seconds, Crash. Tried muting Big picture, but same result.

[Skyclad]

This is ridiculous. The problem's been know since July and is obviously well reproducible. Just happened to me today when I first tried to fire up the steam link since "upgrading" to Mojave. And while I hate Apple's reckless disregard for breaking other people's stuff, Valve have known about this long enough to
- acknowledge here that they are aware of the issue and ideally working on it
- warn people who run steam links with their Macs to hold off on upgrading
- direct people to the beta if that in fact happens to fix the issue (which it didn't for me)

I'd be more than happy to raise a proper bug ticket somewhere but if that is an option for us mere mortals Valve are making sure it's not easy to know about that.

[praz]

If you disable audio streaming on the Link settings, it'll work -without audio, obiously, which will play on your mac-. Not ideal, but gets the work done for me until it gets fixed, if ever.

[THIS.]

I can confirm that the kernel panic happens every time -- 2016 MacBook Pro on Mojave.

I submitted a support ticket with both the details in this thread and with the kernel panic report that gets sent to Apple.

[THIS.]

Update: Steam support has acknowledged that they are aware of the issue and working on a fix.

I'll update if/when a beta fix is announced.

[Pofi]

If there is a programmer here: how can a state of art OS been crashed by a 32 bit code?!?!?!
... I mean WHY? What use does it have the whole OS to be rebooted, if it gets near a "outdated" software?

[Burgerpants]