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Any help would be super appreciated
The 'Pretend to be a 360 Controller' option should never be necessary as SteamInput is able to recognize Xbox One controllers.
There have been some varied issues over the past few months that have affected Xbox controllers on macOS but at the moment both USB and Bluetooth should be working. Be sure you have the 'Xbox Configuration Support' entry selected in the Big Picture Controller Settings if you find the controller isn't working properly in games but is working in Big Picture.
* macOS 10.12.6
* Microsoft calls it "Wireless Xbox Controller + Cable for Windows" (search for part no. 4N6-00001).
* When using USB (SDL2 GUID 030000005e040000ea02000000006800), Big Picture works perfectly with all buttons. DST doesn't recognize any input, as far as I can tell.
* When using Bluetooth (SDL2 GUID 030000005e040000fd02000003096800), Big Picture works perfectly with all buttons. DST works with just some controls, but others are broken. Notably, pressing Start seems to register as Up (left stick or pad, not sure), but I think other buttons also don't work.
If that gets it working, DST may just not be able to work with the controller bindings set through Steam when configuration support is enabled. In that case you may want to try some of the community configs to see if they work.
(*) Big Picture's "Controller Configuration" for the game shows "Configuration Support Disabled", and under the game's "Controller Options", the "Steam Input Per-Game Setting" is "Global Setting (None)"
I did manage to get it working, though not through Steam's controller configuration, but through DST's. I applied the default Steam controller config for the controller, then went into the DST controls menu and re-bound the start button to the controller's start button. Confusingly it shows the same button image for the start button both before and after binding, but after re-binding it the button started working as expected, so it must just be some funny default that DST expects the start button to be that isn't the same between Windows and macOS.