All Discussions > Steam Forums > Off Topic > Topic Details
slash Apr 11, 2024 @ 2:13pm
Help retrieve an account
Hi,
So i had another account a couple of years ago with some items that i now want to access to be able to transfer to my current account.
Im not sure which e-mail i used and im guessing i used the same phone number as my current account.
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Showing 1-11 of 11 comments
No one can help you but you. That may sound mean but it's the truth as no one here is from support and are users just like you. We don't know what e-mail or phone number you used but you. I don't think steam support will even tell you the e-mail or phone number as that is private info and something you should know.

Click here and then click help me sign into my account and then click i need more help.

https://help.steampowered.com/en/wizard/HelpWithAccount
Last edited by ↑↑↓↓←→←→BASelect; Apr 11, 2024 @ 2:19pm
I can't remember the email for my other account. Or the phone number, which I no longer have. Or the password.

I have accepted it is lost and moved on with a new account.
slash Apr 11, 2024 @ 2:19pm 
And how can i get in touch with steam support ? All im getting through the customer service is trying to resett password.
slash Apr 11, 2024 @ 2:21pm 
Originally posted by Abaddon the Despoiler:
I can't remember the email for my other account. Or the phone number, which I no longer have. Or the password.

I have accepted it is lost and moved on with a new account.
good for you bro :)
Originally posted by slash iiii )':
And how can i get in touch with steam support ? All im getting through the customer service is trying to resett password.
Click here and then click help me sign into my account and then click i need more help.

https://help.steampowered.com/en/wizard/HelpWithAccount
slash Apr 11, 2024 @ 2:23pm 
Originally posted by 7656119796072367:
Originally posted by slash iiii )':
And how can i get in touch with steam support ? All im getting through the customer service is trying to resett password.
Click here and then click help me sign into my account and then click i need more help.

https://help.steampowered.com/en/wizard/HelpWithAccount

i went there, there is no "i need more help".

I forgot my Steam Account name or password
My Steam Account was stolen and I need help recovering it
I'm not receiving a Steam Guard code
I deleted or lost my Steam Guard Mobile Authenticator*

Those are the options im getting
Originally posted by slash iiii )':
Originally posted by 7656119796072367:
Click here and then click help me sign into my account and then click i need more help.

https://help.steampowered.com/en/wizard/HelpWithAccount

i went there, there is no "i need more help".

I forgot my Steam Account name or password
My Steam Account was stolen and I need help recovering it
I'm not receiving a Steam Guard code
I deleted or lost my Steam Guard Mobile Authenticator*

Those are the options im getting
https://help.steampowered.com/en/wizard/HelpWithLogin
slash Apr 11, 2024 @ 2:34pm 
Originally posted by 7656119796072367:
Originally posted by slash iiii )':

i went there, there is no "i need more help".

I forgot my Steam Account name or password
My Steam Account was stolen and I need help recovering it
I'm not receiving a Steam Guard code
I deleted or lost my Steam Guard Mobile Authenticator*

Those are the options im getting
https://help.steampowered.com/en/wizard/HelpWithLogin

Getting same options as above. No "I need more help".
slash Apr 11, 2024 @ 2:38pm 
Update. I remember my account name now and my password. However when logging in it says i need to submit a code sent to an email (that email i no longer have).
slash Apr 11, 2024 @ 2:40pm 
And then when following the help guide i get :
Ditt CAPTCHA-svar verkar vara ogiltigt. Bekräfta på nytt att du inte är en robot här nedan.
(Referens-ID: 7182753355438192036)
you will need a game code on that account, receipt, or the credit card you used to buy something there.
support will ask this
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All Discussions > Steam Forums > Off Topic > Topic Details
Date Posted: Apr 11, 2024 @ 2:13pm
Posts: 12