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Return it; seems shady.
If it hits 30 minutes and still no luck though, then return it
It should have hade small tape sealing flap and a plastic bag switvh is in and couple more bags controller and cords were in and some foam protective covers for switch and a piece of bubble wrap
https://steamcommunity.com/sharedfiles/filedetails/?id=3403920172
https://steamcommunity.com/sharedfiles/filedetails/?id=3403924182
Yes it didn't have those (white tag with bar code) but it had the plastic bags but seem opened.
Anyway I got it working now after 9 hours charging, it seem the box was pre-opened and used thats why it was complete dead on arrival so seem i bought a pre-owned or used nintendo switch for *NEW* sealed price. anyway it is a bit of hassle to return it and ask for new (maybe ill get another used one) so i think ill just keep it since i got it to work now. but if there is any problem with it like battery drains fast or it die randomly i will return it probably