Zeno (Bloqueado) 13 AGO 2023 a las 6:00 a. m.
Who are the new moderators?
Who are they?

You never see them writing on the forums nor respond to ban messages at all.

Warnings aren’t a thing anymore, now its huge bans or community bans.

Reasons for bans aren’t explained further, not by the support nor by the moderators.


How has this improved anything in comparison to previous volunteer mods? All I see is people being banned based on the amount of times people hit the report button not based on logic, context & rules.

You say one sentence that could be disliked by someone or a group of people and you get a ban slapped into your face.

How is this forum even still “ customer friendly “? It always feels like walking on egg shells.


Also, what was the point in legalising “ political discussions “ if one can get banned for defending his position. These bans are usually “ banned for being combative “.

How is any of this actually doing anything positive for the community? I don’t understand it at all!

I get people getting banned for harsh insults, racism, repetitive spamming and bullying. But it seems like anyone on here gets banned for anything.

Maybe some moderator could elaborate this for all of us. You can ban & lock threads but not write comments? This seems unusual to me and I would appreciate some thorough statement on this.
Última edición por Zeno; 13 AGO 2023 a las 6:05 a. m.
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Mostrando 31-45 de 90 comentarios
Crystal Sharrd 13 AGO 2023 a las 9:51 a. m. 
They are paid contractors who aren't as proactive as the old volunteer moderators were.
Magic A. I. 13 AGO 2023 a las 10:09 a. m. 
Automation does seem like the culprit though. I got several of my posts deleted because they contained certain non-insulting words, and these words were probably taken out of context by the system. Can't really repeat the words, because then this post will be deleted too. It's funny how OpenAI products also refuse to talk when these words are mentioned in one sentence, regardless of the rest of the conversation.

Apparently there's a certain country you can't mention, a certain gender you can't mention, and a certain peaceful political activity you can't mention either. Else you get cancelled and your thought provoking posts get deleted. At least they don't shoot you, right? :catinablanket:

I wonder if they burn books.
Crashed 13 AGO 2023 a las 10:12 a. m. 
Publicado originalmente por Magic A. I.:
Automation does seem like the culprit though. I got several of my posts deleted because they contained certain non-insulting words, and these words were probably taken out of context by the system. Can't really repeat the words, because then this post will be deleted too. It's funny how OpenAI products also refuse to talk when these words are mentioned in one sentence, regardless of the rest of the conversation.

Apparently there's a certain country you can't mention, a certain gender you can't mention, and a certain peaceful political activity you can't mention either. Else you get cancelled and your thought provoking posts get deleted. At least they don't shoot you, right? :catinablanket:

I wonder if they burn books.
I suggested that someone was more paranoid than the typical paranoid community, pointing out people are doing right-wing stuff on Windows 10 and 11 too. It got silently deleted. I replaced it with a more neutral comment at https://steamcommunity.com/discussions/forum/11/3830914462350961402/?tscn=1691707509
Zeno (Bloqueado) 13 AGO 2023 a las 10:15 a. m. 
Publicado originalmente por Tito Shivan:
Publicado originalmente por TwisterCat:
I'm afraid I'm correct, Tito.
I know pretty well the kind of stuff prove report and whatnot.

The genuinely inflammatory stuff is indeed reported.

Publicado originalmente por Abaddon the Despoiler:
The mods are monkeys paid in peanuts and bananas.
It's not a high pay job. With a high turnover rate

If mods do a good job, then why does the support revoke bans quite a lot admitting that it was an unjustified ban?
Crashed 13 AGO 2023 a las 10:18 a. m. 
Publicado originalmente por Sparrow:
Publicado originalmente por Tito Shivan:
I know pretty well the kind of stuff prove report and whatnot.

The genuinely inflammatory stuff is indeed reported.


It's not a high pay job. With a high turnover rate

If mods do a good job, then why does the support revoke bans quite a lot admitting that it was an unjustified ban?
For me Support usually revokes bans if they are more than 3 days in length, so moderators either ban for 1-3 days or silently delete comments.

Total trollfest topics like the Windows 7 EOL topics stay up, making me wonder if moderators like to see the world burn. And in one of the topics, you can't help but to comment about its OP's system specs, which are designed for Windows 10 and not 7, so he's unnecessarily limiting performance and capabilities. And yes, I was on a system 1 generation newer and games ran better om 10 than 7, and even ran smoother on 11 despite the CPU being one generation too old.

My 2013 laptop, which is definitely not Windows 11 ready (no TPM and old CPU generation) and it's been running the best it ever has on a fully patched 22H2.
Última edición por Crashed; 13 AGO 2023 a las 10:19 a. m.
Tito Shivan 13 AGO 2023 a las 10:34 a. m. 
Publicado originalmente por Sparrow:
If mods do a good job, then why does the support revoke bans quite a lot admitting that it was an unjustified ban?
Ironically AFAIK moderation related support tickets are mostly dealt by the same people.

We conveyed feedback to them in regards the subject, but it fell in deaf ears. Whatever playbook they're following to moderate it's not the one we used to follow.

Publicado originalmente por Crashed:
Total trollfest topics like the Windows 7 EOL topics stay up, making me wonder if moderators like to see the world burn.
They're report dealers for the most part. They're not browsing the forums and seeing if a thread has gone off the rails or needs closure as it's just two people replying each other for the last two weeks. They don't have that kind of context or proactivity.

More than often it means troll topics remains open despite its OP having been banned.
Sir Seanicus, Esq. 13 AGO 2023 a las 10:51 a. m. 
NPCs I think
Zeno (Bloqueado) 13 AGO 2023 a las 11:00 a. m. 
Publicado originalmente por Tito Shivan:
Publicado originalmente por Sparrow:
If mods do a good job, then why does the support revoke bans quite a lot admitting that it was an unjustified ban?
Ironically AFAIK moderation related support tickets are mostly dealt by the same people.

We conveyed feedback to them in regards the subject, but it fell in deaf ears. Whatever playbook they're following to moderate it's not the one we used to follow.

Publicado originalmente por Crashed:
Total trollfest topics like the Windows 7 EOL topics stay up, making me wonder if moderators like to see the world burn.
They're report dealers for the most part. They're not browsing the forums and seeing if a thread has gone off the rails or needs closure as it's just two people replying each other for the last two weeks. They don't have that kind of context or proactivity.

More than often it means troll topics remains open despite its OP having been banned.


Generally speaking I think we all can agree on current moderation being flawed.

Especially when I see various people in one discussion banned on a daily basis.

Just blantly banning people for saying things that others don’t want to hear and blindly giving in to the amount of reports on one individual isn’t improving anything at all.

A moderator should moderate and not act as a jailer who’s only purpose it is to take away people’s capability of speech/communication.

Furthermore I really dislike the auto-ban system that dishes out one community ban after another because a person has had various bans across various game forums.

This all just makes people who like to engage in communication on forum, feel super restricted and like walking on egg-shells.

I also think that steam ban policy can be “ stretched “ by mods too much, Especially the “ inflammatory “ or “ combative “ part.

I can right now be banned because I disagree with what you have said as this could be seen as combative and inflammatory so can the thread I have created. This does not feel right at all.
Última edición por Zeno; 13 AGO 2023 a las 11:01 a. m.
Your_White_Knight 13 AGO 2023 a las 11:05 a. m. 
Publicado originalmente por Sparrow:
Who are the new moderators?

Who are they?

You never see them writing on the forums nor respond to ban messages at all.

Warnings aren’t a thing anymore, now its huge bans or community bans.

Reasons for bans aren’t explained further, not by the support nor by the moderators.


How has this improved anything in comparison to previous volunteer mods? All I see is people being banned based on the amount of times people hit the report button not based on logic, context & rules.

You say one sentence that could be disliked by someone or a group of people and you get a ban slapped into your face.

How is this forum even still “ customer friendly “? It always feels like walking on egg shells.


Also, what was the point in legalising “ political discussions “ if one can get banned for defending his position. These bans are usually “ banned for being combative “.

How is any of this actually doing anything positive for the community? I don’t understand it at all!

I get people getting banned for harsh insults, racism, repetitive spamming and bullying. But it seems like anyone on here gets banned for anything.

Maybe some moderator could elaborate this for all of us. You can ban & lock threads but not write comments? This seems unusual to me and I would appreciate some thorough statement on this.

They're paid employees that are paid to Moderate... not be your friend.

And that's a good thing... less bias by friendship / feelings the free Moderators did
Zeno (Bloqueado) 13 AGO 2023 a las 11:09 a. m. 
Publicado originalmente por Your_White_Knight:
Publicado originalmente por Sparrow:
Who are the new moderators?

Who are they?

You never see them writing on the forums nor respond to ban messages at all.

Warnings aren’t a thing anymore, now its huge bans or community bans.

Reasons for bans aren’t explained further, not by the support nor by the moderators.


How has this improved anything in comparison to previous volunteer mods? All I see is people being banned based on the amount of times people hit the report button not based on logic, context & rules.

You say one sentence that could be disliked by someone or a group of people and you get a ban slapped into your face.

How is this forum even still “ customer friendly “? It always feels like walking on egg shells.


Also, what was the point in legalising “ political discussions “ if one can get banned for defending his position. These bans are usually “ banned for being combative “.

How is any of this actually doing anything positive for the community? I don’t understand it at all!

I get people getting banned for harsh insults, racism, repetitive spamming and bullying. But it seems like anyone on here gets banned for anything.

Maybe some moderator could elaborate this for all of us. You can ban & lock threads but not write comments? This seems unusual to me and I would appreciate some thorough statement on this.

They're paid employees that are paid to Moderate... not be your friend.

And that's a good thing... less bias by friendship / feelings the free Moderators did

No one is asking them to be my friend. But so far I don't see any moderation but active " jailing ". Moderation is a little more than just swinging the ban hammer beased on how often a person has been reported.

You yourself have been banned various times, in my eyes quite often for things you haven't even done wrong. I am surprised you don't see the point in my thread at all.

A moderator would also have already responded to the thread, yet I can't see any such response, except for a former ex-voluntereer moderator who actively defends the current moderation style (it appears)
Your_White_Knight 13 AGO 2023 a las 11:24 a. m. 
Publicado originalmente por Sparrow:
Publicado originalmente por Your_White_Knight:

They're paid employees that are paid to Moderate... not be your friend.

And that's a good thing... less bias by friendship / feelings the free Moderators did

No one is asking them to be my friend. But so far I don't see any moderation but active " jailing ". Moderation is a little more than just swinging the ban hammer beased on how often a person has been reported.

You yourself have been banned various times, in my eyes quite often for things you haven't even done wrong. I am surprised you don't see the point in my thread at all.

A moderator would also have already responded to the thread, yet I can't see any such response, except for a former ex-voluntereer moderator who actively defends the current moderation style (it appears)

And so you claim the moral high ground in my name?

Funny... I don't remember asking you to...

All things being equal... I feel far better off now with paid employees then free vigilantes


As for "A moderator would also have already responded to the thread" that's entitlement on your part... who do you think you are? Sorry... people posting in threads can't snap their fingers and get an instant response.. they're not your butlers they're Moderators.

You kind of remind me of people who expect not to be arrested but want the Police to "serve" just because the motto is "Serve and Protect" forgetting that Protecting against ~you~ for the rest of us is also part of their job...


I'm sure correctly or incorrectly I'll get banned again someday... but that's the roll of the dice we all must endure in an imperfect world... your version of it no more perfect then what is now.
Zeno (Bloqueado) 13 AGO 2023 a las 11:26 a. m. 
Publicado originalmente por Your_White_Knight:
Publicado originalmente por Sparrow:

No one is asking them to be my friend. But so far I don't see any moderation but active " jailing ". Moderation is a little more than just swinging the ban hammer beased on how often a person has been reported.

You yourself have been banned various times, in my eyes quite often for things you haven't even done wrong. I am surprised you don't see the point in my thread at all.

A moderator would also have already responded to the thread, yet I can't see any such response, except for a former ex-voluntereer moderator who actively defends the current moderation style (it appears)

And so you claim the moral high ground in my name?

Funny... I don't remember asking you to...

All things being equal... I feel far better off now with paid employees then free vigilantes


As for "A moderator would also have already responded to the thread" that's entitlement on your part... who do you think you are? Sorry... people posting in threads can't snap their fingers and get an instant response.. they're not your butlers they're Moderators.

You kind of remind me of people who expect not to be arrested but want the Police to "serve" just because the motto is "Serve and Protect" forgetting that Protecting against ~you~ for the rest of us is also part of their job...


I'm sure correctly or incorrectly I'll get banned again someday... but that's the roll of the dice we all must endure in an imperfect world... your version of it no more perfect then what is now.

So toxic, lol.

I have a split opinion on volunteer mods and paid mods.

I think wanting them to respond is a pretty fair " request " considering how active they are banning people.
Mauserich 13 AGO 2023 a las 11:33 a. m. 
I don't think it's so bad at the moment.
Plaid 13 AGO 2023 a las 11:35 a. m. 
Scan the barcode on their neck to find out.
[horse whinnies] 13 AGO 2023 a las 11:53 a. m. 
I don't like how it is now. I was banned within 20 minutes of making a post where I said "typical transphobe logic", to someone who was saying clearly derogatory things about trans people.

I appealed the ban and asked why it's ok to say transphobic things but not ok to call people out for it. If it's ok to say things like that then it should be fine to call it out, no? I did have a mod respond and we talked for a bit but he couldn't see the logic in the situation himself either (and also hid behind the name and shame rule). He ended up saying he sees my point but unfortunately that's the way it is, and then closed the ticket. Perhaps they are just following orders from the higher ups? Who even writes the rules? Is it the mods themselves?

Since then I've reported posts that clearly break the rules written in steam's guidelines, because if I'm getting banned for breaking them then so are others, lol. But nothing was done. I waited 48 hours and the user was not banned. I reported it again and the post mysteriously vanished. This isn't good enough.

It looks to me like the mods have unintentionally picked a side in these issues. A large handful of the regulars here could be seen as bigots and every other day they make threads that could be seen as bigoted. They are not banned for those comments or threads, but those of us who call them out for it are always banned. You don't even have to curse at them while you do it, all it takes is actually calling them a bigot or saying that their behaviour is bigoted and you're banned pronto, while they roam free.
Call me dramatic but it might look like Valve is paying people to allow harmful views on their forums while banning those who stand up to it for spineless reasons such as "naming and shaming". Obviously I'm not saying that is what's happening, but you know, it might look like that to an onlooker. The reality of it is probably more that the mods aren't really supervised by anyone so unless it gets brought to light in somewhere more relevant than this pit, nothing will change.

What's with them all using first names, too? Something about that seems really off to me. I bet those aren't actually their real names and they're just picking generic irl npc names to appear safe and neutral. Like yeah thanks for politely locking the recent "bigotry isn't cool" thread and banning everyone who agrees with that statement, "David", you're doing a wonderful job there mate and I feel so safe with your plain name. Conspiracy theory? I don't know lol. But yeah, I don't like these mods, and it looks like a lot of people on all sides are unhappy with their decisions. But hey as long as emcarlsen's banned for exposing you and getting under your skin, it's all good, right?

I know what it's like to moderate communities like this and how tedious people can be, myself included. So I'm not going to go full naru over it, I'll either fall in line or move on.
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Publicado el: 13 AGO 2023 a las 6:00 a. m.
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