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How do I recover my Google account after I lost my phone?
Hey, so recently I lost my phone. And my email account had a 2-step-verification enabled. I haven't backed up any of the 8 digit codes.
The phone number is still the same, but it doesn't ask for my phone number.
There's another way to log into my account - they send me a code to Gmail. But I can't access Gmail because I lost access to the phone and I haven't backed up the codes.

Please, someone, help me, I started a Youtube channel over there and so far it's been going great. When I try contacting the support team of Google - they give me posts of other people rather than talk to me.

Thank you.
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Сообщения 1619 из 19
Автор сообщения: lightwo
Автор сообщения: BoyDilly
I have another phone but gmail asks me specifically for a phone that is completely broken.
How exactly is it broken? What works and what doesn't on the OS?
the whole OS is broken, I can't reboot it anymore. I brought it to the phone repair center but sadly they couldn't help me.
Автор сообщения: EmotionallyBroken
Автор сообщения: BoyDilly
I have another phone but gmail asks me specifically for a phone that is completely broken.
It doesnt simply go by the phone number?
nah sadly. This is exactly what happened to me: https://www.youtube.com/watch?v=s0k8LY6cBOE
It asks for my phone that is broken but not a number.
Автор сообщения: BoyDilly
Автор сообщения: Azza ☠
Keep the same location, same PC, web-browser and IP Address.

If you have a dynamic ip address, if the recovery is refused, try rebooting the router and getting a new IP (some ISPs have IP addresses allocated in multiple areas, you want one in the same area of the Google account creation / usage).

The Google Accounts recovery is smart enough to determine if it's a valid user who's accessed that account in the past if varies things match like that.

Use the account recovery:
https://accounts.google.com/signin/recovery

Enter the last password you remember.

If you can't use or answer a given option, click the "Try a different question" link for the next option.

Verify your account via "Send a text message" to the new phone with the same SIM card number as your old phone.

The problem is that the link you gave me asks me for 8 number back-up code which I do not have saved anywhere. The only alternative option for me is to somehow access my email that I can not access.
There's no option to verify it with my phone number and I don't know why.

I keep the same location, same PC, web-browser and IP Address, even the same SIM card and I eve have voice evidence if needed. I mean, I could prove it's my account.

Under "Try Another way to sign in" (either from the forgot password on Gmail or that account recovery URL)

Go to: Gmail.com

1) Type in your email account you want to recover
2) Click on "Forget password"

(Use the "Try Another way" option, till you get to the verification code option, you might have to enter the last password, etc)

You should then have the options:

- Enter one of your 8-digit backup codes (ignore this one because you don't have it)
- Get a verification code at *************19
- Try another way to sign in

That 2nd option is the one you want to use "Get a verification code at *************19" (19 will be part of your cellphone number, not 19, but it will censor most of the number with dots)

If you have the same SIM card / number, you can access your account.

It will say "A text message with a 6-digit verification code was just sent to *************19"

Wait for that txt message, then enter the code given in the txt to that google's "Account Recovery" page.

It's 100% recoverable with the same cellphone number, even without those backup codes.
Отредактировано Azza ☠; 15 авг. 2021 г. в 15:05
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Все обсуждения > Форумы Steam > Off Topic > Подробности темы
Дата создания: 13 авг. 2021 г. в 12:35
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