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SRG_Privite Oct 24, 2015 @ 8:23am
Command And Conquer Generals Zero Hour Not Working [SOLVED]
I like the command and conquer series, but recently C&C Generals ZH stopped working! It was installed onto my computer a year ago and worked, fine until this month! I double click on the application and then it says "Access Denied Please login with administrator privileges and try again".
  1. I am an admin.
  2. This error never did show up until now.

I then went on the web to do some research on the topic and found out that for some reason windows 7 had some problems with folder permissions and it said to run the file as an administrator. So I did. I doubled click on the application like before, I clicked "yes" to run it as an administer but then nothing happened. No splash screen. No loading or black screens. No videos. No ERRORS! Then I ran the program again and view it in the task manager. According to the task manager the application was shown and then stopped and disappeared all within milliseconds. Then I did some more research and tried:
  • Changing the Options.ini file to:
    BuildingOcclusion = yes
    DynamicLOD = yes
    ExtraAnimations = yes
    FirewallBehavior = 9
    FirewallNeedToRefresh = FALSE
    FirewallPortAllocationDelta = 0
    GameSpyIPAddress = 0.0.0.0
    Gamma = 50
    HeatEffects = yes
    IPAddress = 0.0.0.0
    IdealStaticGameLOD = Low
    LanguageFilter = false
    MaxParticleCount = 5000
    MusicVolume = 49
    Resolution = 1366 768
    Retaliation = yes
    SFX3DVolume = 64
    SFXVolume = 57
    ScrollFactor = 80
    SendDelay = yes
    ShowSoftWaterEdge = yes
    ShowTrees = yes
    StaticGameLOD = Custom
    TextureReduction = 0
    UseAlternateMouse = yes
    UseCloudMap = yes
    UseDoubleClickAttackMove = yes
    UseLightMap = yes
    UseShadowDecals = yes
    UseShadowVolumes = yes
    VoiceVolume = 70
  • Writing Shortcut Commands like -w -resolution, etc.
  • Editing the Shortcut so it would run the programs as an administer, Running it in compatibility mode for Windows XP Service 2 and 3, disabling visual themes, desktop compression scaling on high DIP settings, Run in 256 colors, Run in 640 x 480 screen resolution.
  • Checking Registry files in Regedit/
  • Reinstalling the game.
  • Making sure DirectX9.c is installed by downloading a copy from the web and also trying the DirectX installer on the disk.
  • Tried checking the launcher files but since the application does not fully launch, no logs are made.

I do not know what left to try. I have even tried installing the latest patch but even that does not work.

Also one more thing, these applications have the same symptoms:
  • Command And Conquer Generals
  • Command And Conquer Red Alert 2
  • The Sims
  • Sim City 4

Please Help!!!
Last edited by SRG_Privite; Dec 9, 2015 @ 11:17pm
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Showing 1-15 of 32 comments
SRG_Privite Nov 6, 2015 @ 4:15pm 
I have found the problem.

A program called SafeDisc DMR was disabled due to a windows update (KB3086255).
The website with the list of instructions of how to active SafeDisc DMR is located Here. [myonlinesecurity.co.uk] Or follow these steps.

WARNNING!
BE CAREFUL WHEN EDITING REGESTY FILE FOR THEY CAN MESS UP YOUR COMPUTER!

Open your start menu and search "run" without the "and click on the application called run.
Once it loads type regedit into the application and then click enter.
Then follow the folders until you reach this location.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\secdrv
Click on secdrv and then double-click on start
In the Value data box it might say 3 or 4. So type one of the following without the ":
  • Type "4" Disable the driver’s service, and then click OK.
  • Type "3" Sets the driver’s service to manual, and then click OK.
  • Type "2" Sets the driver’s service to automatic, and then click OK.
Exit Registry Editor and then restart your computer for the changes to take effect.

Now all the older games on your pc will work.

Happy Gaming!
as for red alert 2 with yuri's revenge:
just get it free legally from ea origin as a time-limited giveaway.
Toilets R Us Oct 7, 2016 @ 12:49pm 
It worked for me thanks, took an hour before I finally got it to work
SRG_Privite Oct 7, 2016 @ 7:02pm 
Originally posted by Toilets R Us:
It worked for me thanks, took an hour before I finally got it to work
Glad I could help.
Bnsu♡ Dec 1, 2016 @ 1:09am 
So i tried following this but it says "Click on secdrv and then double-click on start" But i only see a folder. Please help me.
SRG_Privite Dec 1, 2016 @ 1:27am 
Originally posted by Aurogami )>ω<(:
So i tried following this but it says "Click on secdrv and then double-click on start" But i only see a folder. Please help me.
You need to click on the secdrv folder, then it will show a list of registrys (Under the 'name 'colum). Then find the start registry and double click.
http://imgur.com/eMmvk5c
Last edited by SRG_Privite; Dec 1, 2016 @ 1:43am
Aggressor Dec 22, 2016 @ 8:22pm 
Its easier to do this: right click the DOS command prompt and run as an administrator. Enter the following command: sc config secdrv start= auto
Note that you may want to disable this after you're done, because it make the PC less secure.
This allowed Generals to work for me.
SRG_Privite Dec 23, 2016 @ 12:30am 
Originally posted by Aggressor:
Its easier to do this: right click the DOS command prompt and run as an administrator. Enter the following command: sc config secdrv start= auto
Note that you may want to disable this after you're done, because it make the PC less secure.
This allowed Generals to work for me.
Nice job. I did not think that was a way to do it.
benner180 Jan 11, 2017 @ 1:23pm 
I tried just about everything as you guys said, nothing worked for me.
SRG_Privite Jan 11, 2017 @ 2:48pm 
Originally posted by benner180:
I tried just about everything as you guys said, nothing worked for me.
What version of Windows are you running?
dvicofirn Jan 13, 2017 @ 10:42am 
Originally posted by Aggressor:
Its easier to do this: right click the DOS command prompt and run as an administrator. Enter the following command: sc config secdrv start= auto
Note that you may want to disable this after you're done, because it make the PC less secure.
This allowed Generals to work for me.
I ♥♥♥♥♥♥♥ love you! And I have found myself that to disable need to write sc config secdrv start= disabled. so thx!
Last edited by dvicofirn; Jan 14, 2017 @ 12:48am
Xalimur Feb 8, 2017 @ 9:33am 
Originally posted by SRG_Privite:
Originally posted by benner180:
I tried just about everything as you guys said, nothing worked for me.
What version of Windows are you running?

Mine is Window 8.1, I have similar problem and I have tried everything. I even uninstall and reinstall it. I know it has to do with the SafeDisc DMR because before the update, I can play it. Now I can't.
SRG_Privite Feb 8, 2017 @ 12:52pm 
Originally posted by Frisky:
Originally posted by SRG_Privite:
What version of Windows are you running?

Mine is Window 8.1, I have similar problem and I have tried everything. I even uninstall and reinstall it. I know it has to do with the SafeDisc DMR because before the update, I can play it. Now I can't.

Do you know if SafeDisk is enabled? If it is not enabled, when you type "sc start secdrv" into command prompt with administration privileges, it would say that it has not been turned on or it is unable to start. Then you will need to go into the registry and enable it through there.
Last edited by SRG_Privite; Feb 8, 2017 @ 12:52pm
Xalimur Feb 12, 2017 @ 4:24am 
Originally posted by SRG_Privite:
Originally posted by Frisky:

Mine is Window 8.1, I have similar problem and I have tried everything. I even uninstall and reinstall it. I know it has to do with the SafeDisc DMR because before the update, I can play it. Now I can't.

Do you know if SafeDisk is enabled? If it is not enabled, when you type "sc start secdrv" into command prompt with administration privileges, it would say that it has not been turned on or it is unable to start. Then you will need to go into the registry and enable it through there.

Already tried it and it does nothing. Surprisingly my Generals can be played but not the Zero Hour.
SRG_Privite Feb 12, 2017 @ 12:50pm 
Originally posted by Frisky:
Originally posted by SRG_Privite:

Do you know if SafeDisk is enabled? If it is not enabled, when you type "sc start secdrv" into command prompt with administration privileges, it would say that it has not been turned on or it is unable to start. Then you will need to go into the registry and enable it through there.

Already tried it and it does nothing. Surprisingly my Generals can be played but not the Zero Hour.

If generals launches fine but zero hour does not, SafeDisk DRM would probably be fine. If it was disabled, almost any game that requires a disk to run would not run. (Virtual keys would not be effected.) It could be a problem with the zero hour install. Dose both generals and zero hour that you own run off a disk or have a virtual key?
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All Discussions > Steam Forums > Off Topic > Topic Details
Date Posted: Oct 24, 2015 @ 8:23am
Posts: 32