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I never bought an Xbox either, as a result of a PR screwup. Not that I held a grudge over it or anything, but because I never knew anything had changed. When it first got conceptualized, the concept was to make a PC/console hybrid, which was a terrible idea then and it's a terrible idea now, even though it's been standard business for three generations.
They backpedaled on the idea hard AF but somehow I never got word of it until well after the launch of the Xbone, and at that point I had stopped buying consoles, lol.
Anyway, I doubt that's why Japanese gamers don't like them.
From the perspective of the Japanese market, here comes a console from an American company which has no experience in making gaming hardware. It's no surprise they struggled from the start to get into the Japanese market.
It's mostly centered in the cultural sectors. SK has been mercing for Japan while Sony buys up most of the US film studios and large swathes of the music and entertainment sector, and the US has been pushing NK aggression and encouraging cybercrime to frighten them both in response.
People coming of age in Japan today have grown up in this circumstance and believe it is normal.
China's been playing peacemaker and also lesser bully between the K's and Japan and the US, which caused the US to freak out and go full fascist and start a trade war with China.
Essentially isolating them from every electronics manufacturer besides Taiwan, who they still only sort of kind of halfway support, and causing the current chip shortage.
And also isolating the US from all of its trade partners and allies, except Israel who doesn't really count as either.
Meanwhile both Sony and Microsoft have had skyrocketing production costs from selling at a loss for 20 years, and their consoles are expensive and offer very little.
So people stick to Nintendo, PC live service, and mobile games, mostly.
MS actually considered Japan a dead market and only marketed the original Xbox very lightly.
The culture picked up on it though, and it wound up with 70% market share for console sales.
Meanwhile fighting culture has been a losing battle for Sony, as well as Microsoft and its creation clubs.
People are very happy with Sony's gamepass iteration. Microsoft's is failing because they feel like they need to be unique.
Nintendo has a key patenting and licensing issue which compromises it from the perspective of national security. So the powers that be support other companies, which doesn't leave them all that much to work with creatively. Meaning they're just mining out old properties, since that's how they got in that hole in the first place.
And the companies which other companies are supporting are international powerhouses, like Sony. And they aren't exactly being generous about their position.