Help recovering gmail

[anskaz]

I cant recover my old gmail EVEN THOUGH i have my recovery email and recovery phone number

it just says that they cant recover account

[hypercybermegatron]

Google is now deleting unused accounts.

https://support.google.com/accounts/answer/12418290

[Azza ☠]

Google Accounts are quite smart at their security.

Have you changed your IP Address, MAC Address (PC/Laptop motherboard), changed your web-browser or moved country/location? Each of those are actually checked by it's security, plus more.

Firstly avoid submitting too many requests / password attempts. A security feature will lock the account out and even a valid password will be rejected for a certain time period to prevent any brute force attacks. If Google temporarily disabled a particular account recovery option after too many incorrect attempts, you just need to wait 24 to 48 hours before trying again.

Do you remember your security questions? If not, give a best guess. It can still work if your PC / IP Address / Mac Address / Location / Web-browser are still the same as previously what logged into it.

If you have a dynamic IP Address (changes from your ISP). Google "What is my IP" and check it first, plus the suggested location of that IP Address. Reboot your router and check again if that's IP Address / Location changed. If so, consider it might be rejecting a certain IP and/or Location from your same ISP provider.

Google Recovery:
https://accounts.google.com/v3/signin/recoveryidentifier?flowName=GlifWebSignIn&dsh=S235789923%3A1699229070889024

[anskaz]

Originally posted by Azza ☠:

Google Accounts are quite smart at their security.

Have you changed your IP Address, MAC Address (PC/Laptop motherboard), changed your web-browser or moved country/location? Each of those are actually checked by it's security, plus more.

Firstly avoid submitting too many requests / password attempts. A security feature will lock the account out and even a valid password will be rejected for a certain time period to prevent any brute force attacks. If Google temporarily disabled a particular account recovery option after too many incorrect attempts, you just need to wait 24 to 48 hours before trying again.

Do you remember your security questions? If not, give a best guess. It can still work if your PC / IP Address / Mac Address / Location / Web-browser are still the same as previously what logged into it.

If you have a dynamic IP Address (changes from your ISP). Google "What is my IP" and check it first, plus the suggested location of that IP Address. Reboot your router and check again if that's IP Address / Location changed. If so, consider it might be rejecting a certain IP and/or Location from your same ISP provider.

Google Recovery:
https://accounts.google.com/v3/signin/recoveryidentifier?flowName=GlifWebSignIn&dsh=S235789923%3A1699229070889024

indont have security questions, there are options to send a code to the curent phone number/ or the recovery.

same thing to the recovery gmail thing, it asks do i have acces to the recovery gmail, yes i do, and it sends a code

[❤ Sly Succubus ❤]

When was the last you tried to log into it? If its been inactive for long enough, Google simply deleted it leaving only its login data as that stuff floats around in a rather annoying way. Its possible you have the right info, just that the account no longer exists. Its like trying to open the door to a building you no longer own, the key fits but the door won't budge.

[Azza ☠]

The inactive Google Account Policy is for Google Accounts not used for more than 2 years+

However, the 1st December 2023 is the earliest a Google Account will be deleted due to that policy, since it was started upon 1st Dec 2021. So it's not likely to be that.

Even deleted Google Accounts can be possibly recovered, just with missing data (such as removed photos, emails, and the history, etc).

Do a cool down of 24 to 48 hours to avoid brute force... So don't try logging in at all during that time, then try again with the recovery code.

If it's still sending you a recovery code, it should be fine going via the Google Recovery process. Try using the same PC, web-browser, location and similar IP Address (if your ISP changes IPs on you with multiple location, making sure it's an IP Address range in the same location). The more things it detects as the same, the better chance of accepting the recovery.

[Fishie]

Originally posted by Azza ☠:

The inactive Google Account Policy is for Google Accounts not used for more than 2 years+

However, the 1st December 2023 is the earliest a Google Account will be deleted due to that policy, since it was started upon 1st Dec 2021. So it's not likely to be that.

Even deleted Google Accounts can be possibly recovered, just with missing data (such as removed photos, emails, and the history, etc).

Do a cool down of 24 to 48 hours to avoid brute force... So don't try logging in at all during that time, then try again with the recovery code.

If it's still sending you a recovery code, it should be fine going via the Google Recovery process. Try using the same PC, web-browser, location and similar IP Address (if your ISP changes IPs on you with multiple location, making sure it's an IP Address range in the same location). The more things it detects as the same, the better chance of accepting the recovery.

There is no way to contact Google to recover said information so it gone.

Google has no phone support or live chat support which is pretty stupid for a company but somehow they get away with it. Any other company would have something.

[Azza ☠]

Originally posted by Fishie:

Originally posted by Azza ☠:

The inactive Google Account Policy is for Google Accounts not used for more than 2 years+

However, the 1st December 2023 is the earliest a Google Account will be deleted due to that policy, since it was started upon 1st Dec 2021. So it's not likely to be that.

Even deleted Google Accounts can be possibly recovered, just with missing data (such as removed photos, emails, and the history, etc).

Do a cool down of 24 to 48 hours to avoid brute force... So don't try logging in at all during that time, then try again with the recovery code.

If it's still sending you a recovery code, it should be fine going via the Google Recovery process. Try using the same PC, web-browser, location and similar IP Address (if your ISP changes IPs on you with multiple location, making sure it's an IP Address range in the same location). The more things it detects as the same, the better chance of accepting the recovery.

There is no way to contact Google to recover said information so it gone.

Google has no phone support or live chat support which is pretty stupid for a company but somehow they get away with it. Any other company would have something.

https://accounts.google.com/signin/recovery

That can recover recently deleted Google Accounts as well.

The only issue is that it's quite smart with the security. If you have moved home/country, changed ISP, or even just changed what PC and web-browser you previously used, it can reject even the correct login or recovery attempts. Using Google Recovery oversea can be a nightmare. If you had lost your cellphone, you would need to get the same SIM card for the phone number again.

My cousin got locked out of his Google account once for trying one too many wrong password attempts while his ISP (Internet Service Provider) had changed the IP Address 'town' location as well. It would keep rejecting his recovery attempts due to trying too many times in a short period and needed to reboot the router multiple times till the ISP provided the old IP Address range in that previous 'town' location he had used successfully in the pass with logging into the account.

So all I can really suggest is wait out the brute force protection, then try to get multiple things to be the same as a previous successful login was before attempting a recovery again. If you had used a certain PC, Laptop or Cellphone to log in, reuse that with the same web-browser or app.

[=(^ ^)=]

If the info were correct, you might send a certified email or a fax with your ID to google and ask to recover it manually.

[Fishie]

Originally posted by Azza ☠:

Originally posted by Fishie:

There is no way to contact Google to recover said information so it gone.

Google has no phone support or live chat support which is pretty stupid for a company but somehow they get away with it. Any other company would have something.

https://accounts.google.com/signin/recovery

That can recover recently deleted Google Accounts as well.

The only issue is that it's quite smart with the security. If you have moved home/country, changed ISP, or even just changed what PC and web-browser you previously used, it can reject even the correct login or recovery attempts. Using Google Recovery oversea can be a nightmare. If you had lost your cellphone, you would need to get the same SIM card for the phone number again.

My cousin got locked out of his Google account once for trying one too many wrong password attempts while his ISP (Internet Service Provider) had changed the IP Address 'town' location as well. It would keep rejecting his recovery attempts due to trying too many times in a short period and needed to reboot the router multiple times till the ISP provided the old IP Address range in that previous 'town' location he had used successfully in the pass with logging into the account.

So all I can really suggest is wait out the brute force protection, then try to get multiple things to be the same as a previous successful login was before attempting a recovery again. If you had used a certain PC, Laptop or Cellphone to log in, reuse that with the same web-browser or app.

Yet they don't have phone support or live chat support like most companies. They don't even have it for their other company they own which is YouTube. Pretty much a anticonsumer in my opinion.if they had phone support or live chat support people wouldn't experience this.

I also hate how they are finally deleting inactive accounts when they know people went to them because they didn't do that. It will be like yahoo all over again till a new provider comes and says hey we won't delete inactive accounts come to us.

There should be just automatic delete when your date of birth reaches 100.

[anskaz]

update: i got the account