i want to know more about refunds

[JessePinkman]

i wanted to know if i could buy a game refund it and months later buy it and refund it again while not owning it for even 1 day and only playing for a hour

[DarkCrystalMethod]

They're keen on knowing when people are gaming the refund system.
If you request the refund in time perhaps they won't notice that this is your strategy, but they'll remember you as a frequent customer and eventually say no, possibly with some account restrictions.
And since you wrote your plan here its now permanent public knowledge.
Purchase carefully and remember to have fun.

[GunsForBucks]

The refund system is designed for you to test a game on your system. it isn't really a way to even demo a game. They are pretty lax about it but doing something like that repeatedly without a valid reason is likely to trigger something.

[MinionJoe]

I've always just assumed that the 2 hours of playtime was cumulative and did not reset if you repurchased the game.

I certainly wouldn't do it more than twice though. If the game doesn't run right on your system Day One, refund it, let the developer update it, when the notes address your specific problem, buy it again and try again.

Just don't go over 2 hours.

Then again, refunds are always denied 2 weeks after purchase regardless of playtime. If you buy the game months later, does it still count the original purchase date? If so, you won't be able to refund at all.

[SMIFFY]

Valve knows when you're taking the piss, so better to not take the piss.

[GunsForBucks]

Oprindeligt skrevet af MinionJoe:

I've always just assumed that the 2 hours of playtime was cumulative and did not reset if you repurchased the game.

I certainly wouldn't do it more than twice though. If the game doesn't run right on your system Day One, refund it, let the developer update it, when the notes address your specific problem, buy it again and try again.

Just don't go over 2 hours.

Then again, refunds are always denied 2 weeks after purchase regardless of playtime. If you buy the game months later, does it still count the original purchase date? If so, you won't be able to refund at all.

Well if he could make an excuse like they had updated the game or he got a new system to try it on... probably a manual ticket rather than the link they send you. They will allow beyond the rules but the bots will always say no. Need a manual ticket if you go beyond and still have an excuse.

[MinionJoe]

Oprindeligt skrevet af GunsForBucks:

Oprindeligt skrevet af MinionJoe:

I've always just assumed that the 2 hours of playtime was cumulative and did not reset if you repurchased the game.

I certainly wouldn't do it more than twice though. If the game doesn't run right on your system Day One, refund it, let the developer update it, when the notes address your specific problem, buy it again and try again.

Just don't go over 2 hours.

Then again, refunds are always denied 2 weeks after purchase regardless of playtime. If you buy the game months later, does it still count the original purchase date? If so, you won't be able to refund at all.

Well if he could make an excuse like they had updated the game or he got a new system to try it on... probably a manual ticket rather than the link they send you. They will allow beyond the rules but the bots will always say no. Need a manual ticket if you go beyond and still have an excuse.

Manual tickets only work for > 2 hours of playtime though.

Valve will not refund more than 2 weeks after purchase (it's an accounting thing).

Though, logically, the second purchase SHOULD reset that 2 week timer, since it is, technically, a second purchase.

[Chaosolous]

Oprindeligt skrevet af MinionJoe:

Then again, refunds are always denied 2 weeks after purchase regardless of playtime. If you buy the game months later, does it still count the original purchase date? If so, you won't be able to refund at all.

I would assume that each purchase counts as a separate itemized transaction.

That said, repeatedly refunding the same game, even if it's within the terms of conditions "technically", that's bound to get some attention, probably unwanted. Whether anything comes of it; who knows.