SOLVED Need help with Origin.

[Sixtyfivekills]

Yes, I know i should contact EA support or whatever, but I feel like I'll talk with bots which won't help me one bit. I searched the Internet for solutions and I only found people complaining about it without any solution available. Here's the problem.

It was just another regular day, and then I received an email which said my password has been reset because of weird behavior. I'm not using Origin at all, but my sister wanted to play some Sims 2, so I logged in, installed it and gave her the game. A week later, I get this email with a link for password reset, but link doesn't work, it says something might be changed or moved to another place. Now I can't access my account, it says my password is either incorrect or expired.

Could anyone here give me a good advice that's not "don't use Origin"? I'm afraid it might spread, and I really can't deal with that.

[Jonathan Sensei]

Hm. Did your sister change your Origin password? Aside from that, I would contact EA support about this.

[Sun Praisa']

Your sister stole your Origin account bro'

[Sixtyfivekills]

She didn't, she just played Sims 2, and I was the one who turned the game off and logged out of Origin.

[Sun Praisa']

Hm, maybe someone hacked your account?

[Sixtyfivekills]

Originally posted by Sun Praisa':

Hm, maybe someone hacked your account?

That's what I'm worried about, and I can't find a solution. I can only contact EA support, but they never helped me.

[Jonathan Sensei]

Originally posted by Sixtyfivekills:

She didn't, she just played Sims 2, and I was the one who turned the game off and logged out of Origin.

Alrighty. Wanted to ask that just to cross it off the list of "things that could've caused that issue". Unfortunately I don't know enough about Origin to suggest anything else other then contacting their support. Best of luck.

[Sixtyfivekills]

Originally posted by Coffinmaw:

Originally posted by Sixtyfivekills:

She didn't, she just played Sims 2, and I was the one who turned the game off and logged out of Origin.

Alrighty. Wanted to ask that just to cross it off the list of "things that could've caused that issue". Unfortunately I don't know enough about Origin to suggest anything else other then contacting their support. Best of luck.

Thanks, I'm going to need it.

[Lusus Symphonia]

You still own the email address to which the password reset goes to, am I correct? Just reset your password using the security questions?

[Sun Praisa']

Originally posted by Sixtyfivekills:

Originally posted by Sun Praisa':

Hm, maybe someone hacked your account?

That's what I'm worried about, and I can't find a solution. I can only contact EA support, but they never helped me.

Maybe these can help?
http://answers.ea.com/t5/Technical-Issues/Origin-PC-keeps-telling-me-my-password-is-expired-but-it-s-not/td-p/2724260
http://answers.ea.com/t5/Technical-Issues/origin-login-credentials-expired/td-p/5213389

If they don't, make another account and post the OP on Orgin's "Technical Issues" page to see what you get

[Sixtyfivekills]

Originally posted by Red Monk:

You still own the email address to which the password reset goes to, am I correct? Just reset your password using the security questions?

You see, I got the link with password reset option, but it says that it either moved or is non existing. And according to Internet, nobody is having this problem right now.

[Sixtyfivekills]

Okay, the link suddenly worked, and everything is fine now. Thanks a lot guys.

[Lusus Symphonia]

Originally posted by Sixtyfivekills:

Okay, the link suddenly worked, and everything is fine now. Thanks a lot guys.

I'm glad, I think I've had this problem before where it says the link has expired, I think it's something to do with asking for a new one but not getting a new email and the link is no longer valid, eventually a new link will come within the next email refresh time which is about every 15 minutes.