Gears of War 4 freezing issue.

[Stoneboi]

Im coming on here for this issue because Microsoft community sucks and their staff never generaly helps.

Anyways, I can play verus, horde, without any problems at all.

Im trying to playing the campaign and once I do I get to act 1 chapter the raid and once I get behind the crane and finish that cutscene I can hear the game, but the screen is frozen with a black screen or the loading screen.

I have tried.

Reinstalling windows.
Reinstalling drivers (DDU)
Windows update.
Reinstalling the game 3 times

Maybe my save is corrupt?

Windows 10

Rx 570 8gb nitro+
Ryzen 5 1500x
Msi b450 Mbu
Photon 750 watt
DDR4 3200mhz 16gb
1tb hdd

Everything I have is stock and not over clocked.

Thanks

Also if this post is in the wrong place please let me know and dont delete it.

Thank you guys

[chiefputsilao✖️ping]

Originalmente postado por →Stoney ➏➏➏←:

Im coming on here for this issue because Microsoft community sucks and their staff never generaly helps.

not really true.

the game is highly rated across different review sites.

OP's pc specs is modern aside from the psu photon which i do not know.

since OP did not go into the following, i suspect his copy is not genuine:
https://gearsofwar.com/en-au/games/gears-of-war-4
https://forums.gearsofwar.com/

problem with a game, go into developer forum .