Steelseries Stratus XL problems (Windows 7)

[Lone Wolfe (Hoover1979)]

Hi. I have some issues and don't know where to find help, so I thought I'd try off topic incase someone else has also had this experience and can inform me of the cause of the problem. I tried googling and couldn't get any result that matched my issue, it seems like once again I am the only sucker on earth with an annoying IT issue.

I have a Wndows 7 pro (x64) PC with a Targus Bluetooth 4.0 adapter. I bought a Steelseries Stratus Xl and paired and connected it with a minimum of fuss.

after about a week the back button became sticky and nearly non resoponsive, sometimes it took a dozen hard and long presses before it registered, this was present in every PC game. withing another week of that the right trigger was dead. and would not work at all. Not only that there seemed to be some confusion in either the controllers firmware or the software, because when I used the left stick it acted like I was hammering the right trigger to, so when I walked and strafed in every game I was firing my gun constantly even when the only part opf the controller I was touching was the left analogue stick.

I RMA'd the controller at the store I purchased it from, and got a new one. it is now about a week later and now the back button is sticking on the new one.

Am I just the unluckiest person on earth and keep getting shoddy merchandise that shouldn't have passed through their QC, or is this an issue with the Bluettoth adapter, Controller firmware, the steelseries engine 3, or tha fact that I am on Windows 7 and not Windows 10?

What are the odds of RMAing a faulty controller and getting another faulty controller with what looks like the exact same faullt and not being able to get a result googling the exact fault?!

I'll add my full system specs in case someone recognises a known hardware confilct.


My PC Specs:

Windows 7 Professional 64bit on Kingston HyperX Fury SSD (120Gb)
ASUS Z97-k Mobo
Corsair HX850i Platinum Grade 850w PSU
Intel i7-4790k in turbo mode 4.4Ghz via BIOS XMP settings
Corsair H115i Liquid CPU Cooler
32Gb Corsair Vengeance pro 2400 DDR3 RAM (set in XMP mode)
8Gb Gigabyte Xtreme Gaming GTX1080 OC PCIe Waterforce GFX Card
latest WHQL Nvidia Display Drivers
Sound Blaster Zx PCIe Sound Card
Logitech Z906 THX Certified 5.1 Surrond Speakers and LFE
Seagate 8Tb Internal HDD
WD 4Tb internal HDD
WD Caviar 1.5Tb Internal HDD
WD Elements 1Tb External USB 3.0 HDD
WD Elements 3Tb External USB 3.0 HDD
ASUS VG278 27" 120Hz 3D Monitor with Nvidia 3D Vision 2 (tm)
AVERMedia Volar Green USB2.0 HDTV Tuner
Targus Bluetooth 4.0 Adapter
SteelSeries Stratus XL Bluetooth Controller (PC/Android version)
Logitech K260 Wireless Keyboard
ASUS PCE-AC68U AC1900 PCIe WiFi Card paired with:
ASUS RT-AC68U AC1900 Dual-Band Router on 5ghz band
Fractal Design XL-R2 Full Tower ATX Chassis

[AEIDOLONE]

I just googled for this problem, and just to let you know, if you still not figured it out, yeah....don*t worry you are not the only one with this problem.

And it is a Windows Bluetooth driver problem, witch nobody gives a ♥♥♥♥ about.

[Lone Wolfe (Hoover1979)]

I RMA'd the second controlller, and now use an Xbox One S Controller in wired mode via microUSB cable to avoid the Windows 10 requirement.

[AEIDOLONE]

Originally posted by Lone Wolfe (Hoover1979):

I RMA'd the second controlller, and now use an Xbox One S Controller in wired mode via microUSB cable to avoid the Windows 10 requirement.

Yeah, it looks like that is the only option - to buy a MS product. Those woozy-ass-♥♥♥♥♥♥♥ made the drivers screw other controllers on purpose. And SteelSeries won't give a ♥♥♥♥, and not speaking of their support ... They don't even have a phone number to call.

I can't even RMA it. LOL

It came in a bundle with my MSI Trident.
But if I new this problem, I would maybe opt for the keyboard bundle.

I hope this will be sortet out in the upcoming Windows Fall Update, or maybe the suckers at MS won't fix it.

Whatever, I'm glad you can play the games properly now. :)

And sorry for my language, but sometimes those corps. get on my nerves. ^^

Happy gaming!

[Lone Wolfe (Hoover1979)]

Originally posted by AEIDOLONE:

Originally posted by Lone Wolfe (Hoover1979):

I RMA'd the second controlller, and now use an Xbox One S Controller in wired mode via microUSB cable to avoid the Windows 10 requirement.

Yeah, it looks like that is the only option - to buy a MS product. Those woozy-ass-♥♥♥♥♥♥♥ made the drivers screw other controllers on purpose. And SteelSeries won't give a ♥♥♥♥, and not speaking of their support ... They don't even have a phone number to call.

I can't even RMA it. LOL

It came in a bundle with my MSI Trident.
But if I new this problem, I would maybe opt for the keyboard bundle.

I hope this will be sortet out in the upcoming Windows Fall Update, or maybe the suckers at MS won't fix it.

Whatever, I'm glad you can play the games properly now. :)

And sorry for my language, but sometimes those corps. get on my nerves. ^^

Happy gaming!

That's OK I understand completely, MS is a cancer with it's Skynet, I mean Windows 10 Virus. I also agree that MS purposely make their drivers ♥♥♥♥ with non MS hardware to force the gamer into buying MS hardware.