COMPUTER SHOWS A GREEN SCREEN WHEN BOOTING BUT WORKS FINE IN SAFE MODE PLEASE HELP

[Wise Gambler]

Hello,

My computer crashed whilst booting a game, and now only shows a green block colour when booting. Safe mode works fine in the highest resolution, all colours fine etc. etc. I need help or any guidance on how to use the internet browser using Safe Mode With Networking or how to repair my computer because this is the only application which I can use to gain access to the internet

Thanks,

[Maddie Gaming]

Did you try asking the Hardware discussions?

[Wise Gambler]

forgive me i must;ve overlooked that subforum when searching through

[+ Danielle + Busy but active]

You won the lottery : )

[Nomo]

If you are confident you won't break your PC. Remove the GPU and try again. If it works. Your GPU is dead

[Wise Gambler]

If the computer works in safe mode, surely the GPU isn't busted?

[Wise Gambler]

The computer does not boot without a graphics card plugged in

[zboz]

I have the solution.


have you tried turning it off and on again

I'm sorry.

[Azza ☠]

Under safe mode...

Check "Search Windows" > Type "Event Viewer" (without the quotes)
Go to "Event Viewer (local)" > "Custom Views" > "Administrative Events"
A list of red errors and yellow warnings will appear, you can ignore the warnings. Note down some of the red errors around the time of the issue. Save it to a notepad or something, in case you need it later. It can help track down the root cause without being so blind to the issue.

However, I will assume it could be graphic card driver corruption (if it's not physical damage to the card itself), due to safe mode will use it's own Windows drivers instead. If that's the case...

Check "Search Windows" > Type "Device Manger" (without the quotes)
Click "View" (top menu) > "Show hidden devices"
Then look under the "Display adapters" list below.
Right-click and uninstall them all. It might be a corrupted driver.

Fresh install a new copy of the latest graphic card drivers from the offical website.

[Wise Gambler]

I cannot install the latest graphic card drivers as Google Chrome does not work in Safe Mode w/ Networking

I have already uninstalled my drivers. There were also no important alerts at the time of the incident.

I have also tried a clean install of windows, and a system restore, both of which were cancelled by the computer before it started and did not work.

[Azza ☠]

Originally posted by ؜؜؜؜؜؜؜؜؜؜؜؜؜؜؜؜:

I cannot install the latest graphic card drivers as Google Chrome does not work in Safe Mode w/ Networking

I have already uninstalled my drivers. There were also no important alerts at the time of the incident.

I have also tried a clean install of windows, and a system restore, both of which were cancelled by the computer before it started and did not work.

It's Windows 10?

Under safe mode, go to "Search Windows" and type "iexplore". Win 10 has a backup browser builtin of IE, used for backwards compatibility. You might be able to use that instead?

or

Type "hh (anything here)" (just make sure you have a space after hh, with some other random letters). This will try to open a "HTML Help" with that but fail finding that local file. However, then you can go click on the top-left note with a question mark icon (before the HTML Help title) at the top and select "Jump to URL" and type an online website address. Enlargen the HTML Help window to full size and use as a web-browser.

If you can...

Try install the graphics card drivers.

However, also download, update and run a full scan with Spybot or similar anti-malware just to make sure it's not an infection locking you out:
https://www.safer-networking.org/dl/

[Wise Gambler]

I tried to install new drivers, but to no avail as the driver could not be 'digitally signed'

[Azza ☠]

Originally posted by ؜؜؜؜؜؜؜؜؜؜؜؜؜؜؜؜:

I tried to install new drivers, but to no avail as the driver could not be 'digitally signed'

What's the graphics card?

Nvidia or AMD?

If Nvidia, use Geforce/Nvidia offical website: http://www.geforce.com/drivers
Manual driver search, ensure it's the correct Operating System (64 bit or 32 bit).

If AMD, use "Radeon Software Crimson Edition" or what your graphics card supports: http://support.amd.com/en-us/download

Once downloaded, right-click the file and check it's "Properties" > "Digital Signatures". Ensure that's valid.

Windows will sometimes attempt to use it's own "Microsoft Windows Hardware Compatibility Publisher" digital signature.

[AH-1 Cobra]

This is totally not April Fools, but the last time this happened to me was when my old GPU finally crapped out on me. Exact same symptoms. Crashing with weird colors on the screen.

[Wise Gambler]

Sorry for the extremely late reply, but how do I ensure it's valid?