Constant Crashing, brand new AMD & RTX 4060 build

[Overcome]

Hello all,

As seems to be not uncommon, my new windows 11 pro build with AMD 7 7700x, Gigabyte B650E and RTX 4060 8gb is CONSTANTLY crashing randomly in a pink pixel screen of death on every game, even after I turn off DLSS, lower all graphics options to the bear minimum, and have tried troubleshooting various settings. I never use Vysnc etc with DLSS and vice versa. Ive tried multiple resolutions, turning off DLSS, turning off all advanced graphics features, etc, it really doesn't do anything to prevent crashing.

All being said, I'm really not sure what on earth is the issue here. Am I just at a loss because Windows 11 doesn't work with Nvidia anymore or what?

I can't "roll back" my windows 11 pro because its brand new, the earliest install I have is 23h2.

Ive tried rolling back Nvidia graphics drivers and that doesn't seem to help.

I've also troubleshooted various BIOS settings and have rolled back my BIOS to the most stable version of that.

My games are performing fine at great FPS, no lagging or warnings, just instant random crashes that forces the PC into a hard reset.

Not sure what's going on here but it's been a big let down spending $$$ on a brand new rig to find out it simply doesn't work. My crappy 7 year old gaming laptop was more stable (if not louder), than this new system I built.

Any thoughts on the resources I can use to figure this out?

[GOD RAYS ON ULTRA™]

Make sure you inspect your fan setup. Are all the fans working? Any chance you're running metrics overlay during the issue? Viewing PC metrics like temperature and voltage might reveal something.

Not sure if you did this already, but setting the uefi system to default may get you stable again. Running things like expo/xmp memory tuning is really overclocking your PC. You can try turning this off , just to see. I know it's lame, but sometimes PCs don't run extreme memory tuning very well. Basically you don't want to run higher than 5600 DDR5, because 5600 is what AMD says is stable and I would listen to their webpage.

[Bad 💀 Motha]

Have you tried CPU and GPU stress tests? Both individually and also together?

Are you monitoring the CPU & GPU (*C) Temps?

This kind of issue more often then not, screams terrible and/or insufficient PSU.

I'm not sure what you mean with Roll-Back because you are on 23H2. Firstly 23H2 is sorely outdated, users should clean install Win11 24H2 and go from there. You might not have installed all your Drivers, which the user must do themselves and not get from Windows Updates. Get them direct from their sources.

You also have OS options such as Factory Reset and System Restore Points.

[_I_]

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here


did you get the correct mobo chipset/audio/lan drivers from the mobo mfg site?
windows update never grabs correct ones

[BurakZG]

Common causes for crashes are:
- software/driver problems
- wrong settings for RAM in BIOS (can ne tested with Memtest86)
- too quickly raising temperatures (you can monitor that, but usually that causes slow downs and stutters, not crasches)
- problems with PSU (you can test with stress test)

You need to investigate a bit.

[Bad 💀 Motha]

Yes many are either new to building, or new to the Ryzen platform in general and don't know what needs changing in the BIOS. Anytime you build a PC you must make some changes in the BIOS. Leaving that on the defaults for every-day use is a NO-GO.

[_I_]

bios defaults should work fine, but just give lower performance

all you really need to do is set boot order and enable xmp/docp/expo and be done with it

[BurakZG]

actually not.
xmp settings are OC settings and not guaranteed to work.
i wouldn't say that, but i had a PC which was failing on XMP settings

[Freqsync]

Hardware side
Plugs and pins
seated ram gpu heatsinks and the like
thermal pasted where heatsink rests on the device so if there is a protuberance that lays on a spot on the card like a small box onto a place where it is resting on some metal possible needs it there
Fans are running at proper speeds and have enough of them
Liquid cooled has no air pockets?
Plugged into UPC ground, outlet is grounded, no frays on any wires, no goo on any wires

List could go on for ever


Software
msconfig hide all micro and disable all. restart. recheck over time when need to update or something does not operate AFTER
devicemanager unhide hidden devices and reset all drivers
Update bios. Update OS. Update store. Update browser.
Reset bios. Reset OS. Reset store. Reset browser.
clear pagefile. run cleanmgr.
run in safe mode use run MRT
run Micro offline defense
use dism use sfc
Learn to use winget, shell, cmd, Eventvwr, tasksched.msc, services.msc(go manual before going disable, gpedit.msc*MAKE SURE TO HAVE HAND WRITTEN AND NOTEPAD MADE REMINDERS OF CHANGES*
Have ctrl+shift=esc bring up task manager check those tabs, disable startups.

List could go on...

[_I_]

Originally posted by BurakZG:

actually not.
xmp settings are OC settings and not guaranteed to work.
i wouldn't say that, but i had a PC which was failing on XMP settings

with 2 matching dimms in dual ch xmp almost always works

[BurakZG]

yes, it works "almost always" butnit doesn't help the author of the topic

to the author:
- start with measuring the load and temps, on both CPU and GPU, if they are always(!) below 90C, you are OK, if they raise above 90C you have to investigate cooling in your PC, below is OK, and you can forget about temps
- you can run small streas test; close everything, open only software to monitor load and temps and Chrome or Chromium webbrowser; open slowhotcomputer.com website; open next tab and the same website; keep opening until the load is close to max; if temps are below 90C and PSU dies not shutdown, they are Ok
- download memtest86, make bootable pendrive and run the test; if thentest fails your ram settings are wrong; if i passed, RAM is OK
- last are drivers, you are o. your own here; i'm not expert on windows

[staryluj]

Your CPU offers on chip integrated (graphics) video option. You need to set BIOS to video on PCIe, because you have another video card in your system.

https://download.gigabyte.com/FileList/Manual/mb_manual_amd600series-bios_e_0104.pdf

BIOS->Settings-->Initial Display Output

[Bad 💀 Motha]

Originally posted by BurakZG:

actually not.
xmp settings are OC settings and not guaranteed to work.
i wouldn't say that, but i had a PC which was failing on XMP settings

That's usually when you pick crappy RAM maybe or have faulty RAM. Ryzen 7xxx series you should be using DDR5 6000 CL30

[Bad 💀 Motha]

Originally posted by staryluj:

Your CPU offers on chip integrated (graphics) video option. You need to set BIOS to video on PCIe, because you have another video card in your system.

https://download.gigabyte.com/FileList/Manual/mb_manual_amd600series-bios_e_0104.pdf

BIOS->Settings-->Initial Display Output

That's just for BOOT /POST not the OS. The OS can't use the Radeon GPU if no DISPLAY connected to Motherboard video output. You want that option in BIOS left alone as by default it just looks at the iGPU on the CPU first, if no Display it automatically moves to the PCIE GPU when present. The point is in case you ever want to boot solely off the Radeon iGPU when PCIE GPU is removed, thus the reason to leave those GPU settings in BIOS alone.

[ˢᵈˣ FatCat]

Your GPU is the OC variant stuff? What cooler your cpu have ?
If even with stock speed hell e
ven Jdec one still crash meaning it was game problem

And now we go to electricity i saw somany problem like this are living at the old ancient house with unstable voltage, so are your PSU already have stabilizer inside ? Usually the good one havr 150-240 something, forget the actual numbers
Or use volt meters or something to test the socket current, how fluctuate how unstable

[_I_]

Originally posted by Bad 💀 Motha:

Originally posted by staryluj:

Your CPU offers on chip integrated (graphics) video option. You need to set BIOS to video on PCIe, because you have another video card in your system.

https://download.gigabyte.com/FileList/Manual/mb_manual_amd600series-bios_e_0104.pdf

BIOS->Settings-->Initial Display Output

That's just for BOOT /POST not the OS. The OS can't use the Radeon GPU if no DISPLAY connected to Motherboard video output. You want that option in BIOS left alone as by default it just looks at the iGPU on the CPU first, if no Display it automatically moves to the PCIE GPU when present. The point is in case you ever want to boot solely off the Radeon iGPU when PCIE GPU is removed, thus the reason to leave those GPU settings in BIOS alone.

even then, its when using 2 or more displays, one plugged into the mobo and other in the gpu, which nobody in their right mind should do anyway

its just where the board looks for displays first, it will output to one or more if it can