event id 1074 soultion help me :: Hardware and Operating Systems

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RingFinger Dec 6, 2013 @ 5:41am

event id 1074 soultion help me

event 1074 user32

the process explorer.exe has initiated the power off of computer user-pc on behalf of user-pc/user for the following reason: other(unplanned)
Reason code: 0x0
shutdown type: power off

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Showing 1-10 of 10 comments

Zegers Dec 6, 2013 @ 5:55am

You might want to try and scan your PC for any possible viruses/malware with a removal tool. I'd recommend something like Malwarebytes Malware-Removal Tool, which is free. The second thing I could think of is that it may be a PSU problem. Your system specs could be of use here. There's a plethora of reasons for stuff like this.

Try the malware removal first and see if that fixes the problem, and then if it still happens you may want to use a spare PSU if you happen to have one. Unfortunately, there's not a whole lot I can attempt to help you with here since there's really not a while lot of information given. You could maybe try a re-installation of your motherboard drivers, or see if there's an update I suppose. If you have a backup that you can use, try that as well. It's hard to say. Give those a shot and report back.

Last edited by Zegers; Dec 6, 2013 @ 5:57am

RingFinger Dec 6, 2013 @ 6:03am

well i tried and found around 16 and deleted them still the proplem is here and i am using a laptop my laptop spec are .. i3 2.53 ghz 4 gb of ram ati mobility hd 5650 and 600 gb hd

Zegers Dec 6, 2013 @ 6:06am

Well, that's definitely going to be a problem with finding out whether it's the PSU. I suppose try loading up a previous backup or finding out what motherboard your laptop uses and try to see if you can find some motherboard drivers for it, or and update to your current drivers.

RingFinger Dec 6, 2013 @ 6:18am

maby if i install a new windows 7 it would go away

Zegers Dec 6, 2013 @ 6:19am

That's a possibility, but that one's all up to you.

RingFinger Dec 6, 2013 @ 6:44am

any tips how to get the drivers for ati cards

Zegers Dec 6, 2013 @ 6:46am

If you're talking about the old legacy ATI cards, you can still just use the AMD support section of the website for drivers found here[support.amd.com].