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I did use my old email. I have not even created the new one. Okay, and Windows is registered under my old email as well. I will need to fix those problems.
Thank you.
Yeah, In this case I would create fresh brand new ones for each. Now do you have a license or key attached to your old account? not sure if you can transfer that or how that works.
Do not trade until your account is secured.
Take the following steps to secure your account:
1. Scan for malware. https://www.malwarebytes.com/
2. Check that the email and phone number on the Steam account are still yours.
3. Deauthorize all other devices. https://store.steampowered.com/twofactor/manage
4. Change passwords from a clean computer.
5. Generate new backup codes for your Mobile App. https://store.steampowered.com/twofactor/manage
6. Revoke the API key (there should be no key). https://steamcommunity.com/dev/apikey
Steam does not return inventory items or wallet funds: https://help.steampowered.com/faqs/view/3B6E-B322-2400-8D24
If you no longer have access to your account, read this:
https://steamcommunity.com/sharedfiles/filedetails/?id=1126288560
https://www.businessinsider.com/guides/tech/how-to-change-your-ip-address?op=1
https://www.lifewire.com/securing-your-home-network-and-pc-after-a-hack-2487231
It isn't steam acting up, it is my phone. I have already changed my passwords and emails on all my accounts, including steam. I am also seeing no unauthorized use of my bank or accounts anymore.
Why wouldn't a hard reset take out anyone who has remote access of my phone? And I am assuming that because they are disconnecting my calls, starting up my mp3 player randomly, and having my phone tell me the time randomly, that they are just attempting to annoy me. To me, this says they are either REALLY dumb because now I know something is wrong or I have locked them out of everything and they are now screwing with me.
As soon as I got ahold of my cell phone companies tech support, my phone hung up and my MP3 player started playing. When they called back, the phone hung up on them then the phone actually said "Got You".
they using your phone password to log in and control your phone
or they have an exploit for your model of phone to gain access they have your hardwareid or something identifiable and locateable
or your router is compromised
Never considered my router. Time to change passwords on that too.
reset your phone one more time
dont connect to your home wifi just use cell data
try to use phone and see if things start happeneing again
use same password
dont install any apps, barebones phone
if yes more strangeness- youve narrowed compromise down to your phone or cell tower
if no strange things - then its not as likely phone related
step 2:
reset phone
new phone account
no apps
use phone if no strangeness then account compromised
I just had a MAJOR head/desk, head/desk, head/desk moment.
I just realized that while I did do a hard reset of my phone, I did not do a format of the SD card in the phone. As I have my phone set up so most everything is installed through the SD card, I made an opps.
HEAD/DESK
Update the firmware and disable wps
Just my 2 cents for you.
So, it took me a bit to relearn how to get into my router and change my settings. I did disable WPS after looking up what it was. That is a good call, thank you.
The router actually updates itself. The router had auto-updates enabled. When I attempted to update the router, it said I was fully up to date.
I changed the password for both WiFi and the Router itself.
This router does have a couple of features I have never heard of. I bought the router because it was recommended by the Best Buy employee and it had a pretty good review at Amazon.
It has 4.4 stars and over 1000 reviews on Amazon.
It does have some features that I am unaware of. The guy at Best Buy said that my router was designed for for gamers as you can give priority to things like online gaming. I just saw some settings in my router that eludes to that. But, I really don't know how I would take advantage of it. I can't exactly take my computer setup to a computer shop and I doubt that the computer shop simply having the router is going to help.
Maybe I need to find a "Routers for dummies".
I have a Linksys Dual-Band WiFi 5 Router.
https://www.linksys.com/ea7200---dual-band-ac1750-wifi-5-router/EA7200.html
If anyone can give me a push in a direction that will help with gaming and more security, I would be grateful.
Thank you!