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If u r unsatisfied with the condition of the case, I would contact NZXT directly or contact your place of purchase and demand a replacement.
If the center w/ fan blades comes off, then that is a broken fan. Circular piece w/ fan blades should not be able to come off.
Each fan is screwed into place, no clips allowing them easy removable. So if the fan blades come out, u need to contact place of purchase and get them to replace it. As that would mean a broken fan.
I've returned items through them in past, but I doubt u want to do that over a broken fan.
I would first contact NZXT and explain that the fan was broken during shipping. And which exact fan it was (as there is a different sized, 140mm fan at the top) They might just send u a fan replacement if the chassis was not bent or damaged during shipping. But see what they say first.
http://www.nzxt.com/support/