Rebooting issue with code “0d” in Asus Strix X870E MB

[TIG]

I have a strange rebooting issue in my newly purchased PC. When I turn on the system, it starts normal and without issue. Once I need to reboot it “restart” for any reason like update windows or download a file …. etc, my asus Rog Strix X870E-E Motherboard shows code “0d” and stuck without booting and even bios cannot be reachable. In this case, I need to force shutdown and restart again in which everything will be fine. If I want again to restart it from windows, the same thing will happen.

System specs:
Ryzen 9 9950x, 64GB Ram
Asus Rog Strix X870E-E gaming wifi
Asus Tuf RTX 4090
Windows 11 in M.2 NVMe

Things I made with no improvement:
* Bios update.
* Bios at default settings.
* Windows 11 installed
* Asus Armoury Crate deleted.
* RAM sticks removed and install back in slots 2 and 4.

By the way, once the system starts, it is very stable even under stress conditions.

Any advice for such strange reboot behavior??

Thanks

***********************************************************************************************

Update….. problem solved “temporary …!!!”

After scanning most of the possible reasons at least based on my level of knowledge in this regard, I found the situation must be around the DDR5 DIMM “RAM slots”. Asus Rog Strix X870E-E motherboard has 4 RAM slots. Initially, slot 2 and 4 were engaged with 32GB RAM each “total 64 GB RAM”.

I changed the RAM positions from slot 2 and 4 to 1 and 3 and no progress. Code “0d” came just immediately after the first restart from Windows and rebooting failed.

I changed to new 32x2 GB RAMs but with no progress. Code “0d” came just immediately after the first restart from Windows and rebooting failed.

Then a crazy idea came to engage all the 4 slots with 32x4 GB RAMs “total 128 GB RAM”.

OK, I know this would be crazy but just let us try. After having the first PC turn on, the motherboard took about 10 minutes to boot and initialize RAMs “remember; all the 4 slots are engaged now”. At this time; a new code came “15” which is the pre-memory system initializing code. After about 10 minutes, the system booted smoothly. Now, it is the time to start the test. I restated the PC from Windows to see if code “0d” will come again. Guess what… the system rebooted very smoothly without “0d”. I repeated the restart process from Windows every 15 minutes and rebooting was just perfect. The most important observation is that: the motherboard Q-Code LED behaved totally differently and quickly with 4 slots RAM engagement.

Since more than 4 hours with PC restarting every 15 minutes, code “0d” just disappeared and the rebooting issue resolved.

I do not know what exactly happened and why motherboard behaved differently with 4 slots RAM. I know 128 GB RAM is just a crazy number from gaming “might be great for content creation”, however, the situation is resolved.

Having that said, still it might not be worth it to engage 4 slots RAM to resolve the rebooting issue in this “high end… !!!” motherboard. I believe ASUS must look into this issue and provide more robust solution.

Tig

[GOD RAYS ON ULTRA™]

There's reports of some people installing the CPU incorrectly. When this happens the computer will still work but exhibit strange booting behavior.

Take the cooler off and inspect the socket for misalignment or pressure issues.

[TIG]

C1REX の投稿を引用：

TIG の投稿を引用：

Thanks all for sharing your thoughts here. I updated above my main discussion. Hope it will be with any benefit at least temporary and looking to ASUS permanent solution.

By putting more memory you forced your motherbord to retrain the memory. Try turning memory context restore off with 2 memory stick in. There is a good chance it will work after new memory training.

Today, I had your suggestion tested carefully as mentioned for memory context restore as enabled in the bios. The system successfully started up.

Then, I restarted the system every 15 to 30 minutes. after about the third restart session, code "0d" came back and rebooting issue appeared again. I thank you anyway for the suggestion.

Finally, I will go back with my solution I proposed above of keeping 4-slots RAM engaged till ASUS will have another opinion. I believe, under the current situation, at the moment, rebooting with 4-slots RAM engagement will be more stable.

[Carlsberg]

Looking up some info for a friend of mine i came across a thread that stated this 0d error was caused by Amoury Crate. remembered this thread and thought it may help.

[TIG]

Carlsberg の投稿を引用：

Looking up some info for a friend of mine i came across a thread that stated this 0d error was caused by Amoury Crate. remembered this thread and thought it may help.

It was removed already and uninstalled with no progress at all. Code "0d" is independent of Armoury Crate. Even I am thinking to bring it back and install it with my proposed solution mentioned above.

[jucca]

Armory Crate causing the issues. Try the unninstall it using AC removal tool.

[TIG]

I do not think Armoury Crate is the reason. It was removed and that code 0d was there. However, check my discussion in Asus Forum for final thought:

https://rog-forum.asus.com/t5/gaming-motherboards/problem-solved-asus-rog-strix-x870e-e-vs-amd-processor-vs-ddr5/m-p/1069446#M12460