New Graphics Card and now won't boot up!! Help Please

[Burd!]

I have a gateway DX 4870 running Windows 7 64bit. It has a PCI Express x16 slot and runs fine with a Radeon HD5450 in it. I got a new NVIDIA GeForce GT 630 and tried installing it and my computer want boot up into windows. I can't even get to the BIOS. After reading a lot I freshly installed windows, got thru all that and restarted. I installed new card and I get the same thing, no bootup, no safe mode. I tried putting in the old card and boom works fine. What the heck!!??? I need some help.

[ApatheticExcuse]

I had a similar issue going to my GTX970. After ♥♥♥♥♥♥♥ with getting the drivers working and many other issues, I got to a point where it would do exactly as described above and shut off. Seemed like a power issue, which was frustrating because my power unit can supply enough juice to grow industrial quantities of pot.

Turns out that the instructions, which clearly state that you only need to plug in to one or the other of the power ports (either 4 or six prong, I believe) to work did not apply to my machine. I didn't catch this at first because the MSI leds lit up and the fans powered, and it seemed like it should have been working, not to mention the installation guide saying it would. Simple adaptor fixed it up.

I'm not familiar with the 630 or really know anything about putting in a GPU beyond what I describe above, but if you have two power plugins, you may have to use both. Adaptor is sold seperate, btw.

[Burd!]

This gpu doesn't have a seperate power plug. It just pushes in the PCI express slot.

[chiefputsilao✖️ping]

what is really happening, the computer does not boot or no monitor display?

if the computer has no boot error beeps, probably the psu cannot handle even the minimal power requirements of nvidia gt630 gpu or perhaps the pci-e slot of the motherboard is dead.

if there is no monitor display, perhaps the video cable is wrongly inserted into the motherboard video input/output. insert vga/dvi/hdmi to gpu and NOT mobo.

[junkFOx]

โพสต์ดั้งเดิมโดย Burd!:

Also put the new card in a friends computer, and it worked fine. So new card is good.

This has happened to me before. For me it was my PSU not putting out all the power that my GPU needs in order to run. Seeing how it works on your friends PC, your best bet is to get different PSU and give that a go. Cheers.

[fordflaresides]

What brand is that 520W PSU? The cheapy brands are rated in PEAK power, which means that PSU might only be able to handle 300W continuously but SHOULD be able to handle an occasional 520W load. Generally good brands like Corsair and Seasonic are rated in CONTINUOUS power meaning they can handle their rated watts constantly. Also, how many amps does the PSU show on the 12v rail(s). Good PSUs will have at least 40 amps and often on a single 12v rail. They will also be rated at least 80 PLUS Bronze for efficiency. Windows 7 can still be UEFI, so double check your motherboard specs and how you can disable secure boot if you have it and enable legacy hardware. Best of luck... That's about all I can think of....

[fordflaresides]

It's the secure boot setting, this is right from an Amazon review of your computer: "Video - The built in video will be just fine for home office and web surfing but my video conversion apps pretty much all choked on it. Video is probably the weakest link in this system's configuration. I replaced the video card with a 1 GIG Radeon HD 5450 Video Card, while not a great gaming card it more than meets my video processing requirements and provided a very nice performance boost. FYI, upgrading the video card requires disabling ----->"Secure Boot" <-----in the BIOS otherwise you just get a black screen."

[LiverLFC]

hi i had the same prob with an msi r9 270x and could not get it to work at all,tryed it in a friends and work fine.i sent it back and got an asus r9 270x and worked.compatabilty issue.

[Burd!]

โพสต์ดั้งเดิมโดย chiefputsi:

what is really happening, the computer does not boot or no monitor display?

if the computer has no boot error beeps, probably the psu cannot handle even the minimal power requirements of nvidia gt630 gpu or perhaps the pci-e slot of the motherboard is dead.

if there is no monitor display, perhaps the video cable is wrongly inserted into the motherboard video input/output. insert vga/dvi/hdmi to gpu and NOT mobo.

It will not boot. It shows what I stated above.

[Burd!]

There is not an option for secure boot on this BIOS!

[Mittens]

Have you tried looking up the beep-code it sends you? It should be noted in your motherboard manual, and could give a hint as to what goes wrong! :)

[rotNdude]

Do us all a favor and provide as much information as possible regarding your system components. If you don't know how to get them, download and run this for CPU, motherboard, amount of RAM, etc. Also, give us the exact make and model of power supply.

http://www.cpuid.com/softwares/cpu-z.html

[fordflaresides]

Okay Burd!, I'll obviously take your word for it, it was just odd that a reviewer of the same model of system mentioned it. Good luck finding the real problem.

[Bad 💀 Motha]

How long did u let the power stay on? When I recently changed a GPU in a customers machine (I never really paid attention much b4) from a GTX 560 to a GTX 970; that 1st boot afterward was longer for some reason; took about 10-15 secs of having power on with nothing on-screen. Then finally the BIOS/Boot Screen appeared. After that though, no such delays upon boot-ups.

[Burd!]

โพสต์ดั้งเดิมโดย rotNdude:

Do us all a favor and provide as much information as possible regarding your system components. If you don't know how to get them, download and run this for CPU, motherboard, amount of RAM, etc. Also, give us the exact make and model of power supply.

http://www.cpuid.com/softwares/cpu-z.html

Chipset
-------------------------------------------------------------------------

Northbridge Intel Sandy Bridge rev. 09
Southbridge Intel P75/B75 rev. 04
Memory Type DDR3
Memory Size 8 GBytes
Channels Dual
Memory Frequency 665.1 MHz (1:5)
CAS# latency (CL) 9.0
RAS# to CAS# delay (tRCD) 9
RAS# Precharge (tRP) 9
Cycle Time (tRAS) 24
Command Rate (CR) 1T
MCHBAR I/O Base address 0x0FED10000
MCHBAR I/O Size 19456
MCHBAR registers

Memory SPD
-------------------------------------------------------------------------

DIMM # 1
SMBus address 0x51
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Nanya Technology (7F7F7F0B000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number NT4GC64B8HG0NF-CG
Serial number 4DA53413
Manufacturing date Week 15/Year 12
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 5.0-5-5-14-19 @ 380 MHz
JEDEC #2 6.0-6-6-17-23 @ 457 MHz
JEDEC #3 7.0-7-7-20-27 @ 533 MHz
JEDEC #4 8.0-8-8-22-30 @ 609 MHz
JEDEC #5 9.0-9-9-24-33 @ 666 MHz

DIMM # 2
SMBus address 0x53
Memory type DDR3
Module format UDIMM
Manufacturer (ID) Nanya Technology (7F7F7F0B000000000000)
Size 4096 MBytes
Max bandwidth PC3-10700 (667 MHz)
Part number NT4GC64B8HG0NF-CG
Serial number BDA53417
Manufacturing date Week 15/Year 12
Number of banks 8
Nominal Voltage 1.50 Volts
EPP no
XMP no
AMP no
JEDEC timings table CL-tRCD-tRP-tRAS-tRC @ frequency
JEDEC #1 5.0-5-5-14-19 @ 380 MHz
JEDEC #2 6.0-6-6-17-23 @ 457 MHz
JEDEC #3 7.0-7-7-20-27 @ 533 MHz
JEDEC #4 8.0-8-8-22-30 @ 609 MHz
JEDEC #5 9.0-9-9-24-33 @ 666 MHz

Mainboard Model DX4870 (0x0000016F - 0x005EF400)

LPCIO
-------------------------------------------------------------------------

LPCIO Vendor ITE
LPCIO Model IT8772
LPCIO Vendor ID 0x90
LPCIO Chip ID 0x8772
LPCIO Revision ID 0x1
Config Mode I/O address 0x2E
Config Mode LDN 0x4
Config Mode registers
00 01 02 03 04 05 06 07 08 09 0A 0B 0C 0D 0E 0F
00 00 00 00 00 00 00 00 04 00 00 00 00 00 00 00 00
10 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
20 87 72 01 00 00 00 FF 00 02 00 00 00 02 00 00 00
30 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
40 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
50 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
60 0A 30 0A 20 00 00 00 00 00 00 00 00 00 00 00 00
70 09 02 00 00 04 04 00 00 00 00 00 00 00 00 00 00
Register space LPC, base address = 0x0A30

DMI
-------------------------------------------------------------------------

DMI BIOS
vendor American Megatrends Inc.
version P01-A1
date 03/12/2012
ROM size 3072 KB

DMI System Information
manufacturer Gateway
product DX4870
version unknown
serial DTGDDAA0042200AEB79200
UUID {E1F240E8-DC2A-1220-0518-154544000000}
SKU unknown
family Gateway Desktop

DMI Baseboard
vendor Gateway
model DX4870
revision unknown
serial 115248600000533

DMI System Enclosure
manufacturer Gateway
chassis type Desktop
chassis serial unknown

DMI Extension Slot
designation PCIEx16
type B6
populated no

DMI Extension Slot
designation PCIE_X1_1
type AC
populated yes

DMI Extension Slot
designation PCIE_X1_2
type AC
populated no

DMI Extension Slot
designation PCIE_X1_3
type AC
populated no

DMI OEM Strings
string[0] Intel Ivy Bridge + B75

DMI Physical Memory Array
location Motherboard
usage System Memory
correction None
max capacity 32768 MBytes
max# of devices 4

DMI Processor
manufacturer Intel
model Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz
clock speed 3000.0 MHz
FSB speed 100.0 MHz
multiplier 30.0x

DMI Memory Device
designation DIMM1
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Memory Device
designation DIMM2
format DIMM
type unknown
total width 64 bits
data width 64 bits
size 4096 MBytes

DMI Memory Device
designation DIMM3
format DIMM
type unknown

DMI Memory Device
designation DIMM4
format DIMM
type unknown


Storage
-------------------------------------------------------------------------

Drive 0
Device Path \\?\scsi#disk&ven_st2000dl&prod_001-9vt156#4&1991d6&0&020000#{53f56307-b6bf-11d0-94f2-00a0c91efb8b}
Type Fixed
Name ST2000DL 001-9VT156
Capacity 1863.0 GB
SMART Support Yes

USB Devices
-------------------------------------------------------------------------

USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
USB Device Realtek USB 2.0 Card Reader, class=0x00, subclass=0x00, vendor=0x0BDA, product=0x0158
USB Device Generic USB Hub, class=0x09, subclass=0x00, vendor=0x8087, product=0x0024
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x413C, product=0x2105
USB Device USB Composite Device, class=0x00, subclass=0x00, vendor=0x046D, product=0x0A44
USB Device USB Input Device, class=0x00, subclass=0x00, vendor=0x1C4F, product=0x0034

Graphics
-------------------------------------------------------------------------

Number of adapters 1

Graphic APIs
-------------------------------------------------------------------------

API Intel I/O

Display Adapters
-------------------------------------------------------------------------

Display adapter 0
Display name \\.\DISPLAY1
Name Intel(R) HD Graphics
Board Manufacturer 0x1025 (0x063D)
Codename Sandy Bridge
Technology 32 nm
Memory size 2172 MB
PCI device bus 0 (0x0), device 2 (0x2), function 0 (0x0)
Vendor ID 0x8086 (0x1025)
Model ID 0x0102 (0x063D)
Performance Level 0
Core clock 848.0 MHz

Win32_VideoController AdapterRAM = 0x87C00000 (2277507072)
Win32_VideoController DriverVersion = 9.17.10.3347
Win32_VideoController DriverDate = 01/29/2014

Software
-------------------------------------------------------------------------

Windows Version Microsoft Windows 7 (6.1) Home Premium Edition 64-bit Service Pack 1 (Build 7601)
DirectX Version 11.0


I left out a little, didnt know if all of the report would fit. Let me know if anything else is needed. Power supply is brand new WT520w

Again keep in mind that I install the Radeon HD4550 without drivers or anything, the computer will come on boot up like normal.

[Burd!]

No new comments? Still working on this issue with no results