DirectX Freezing up on install.

[Penny Royalty]

Hey guys. Trying to install directx. On install, it always freezes up at the same specific file: D3DCompiler_34.dll
Any tips? I've tried downloading a fresh installer from microsoft. I've tried deleting that specific file and reinstalling it. No luck. Where should I go from here?

Thank you kindly!

-Cheers

[chiefputsa☒lag]

A. use directx 9.0c redistributable installer
a. download fresh copy from

http://filehippo.com/download_directx

or

http://www.microsoft.com/en-us/download/details.aspx?id=8109

b. temporarily turn off antivirus.
c. run direct 9.0c installer under admininistrator account.

or
B. use directx 9.0c web installer
a. download fresh copy of directx web installer

http://www.microsoft.com/en-us/download/details.aspx?id=35

b. temporarily turn off antivirus.
c. run direct 9.0c web installer under admininistrator account.

[Penny Royalty]

Okay. I tried this. It didn't work. It still freezes up at the exact same file on the installer: D3DCompiler_34.dll

[_I_]

is anything overclocked?

where did you get the dx update from? it may be corrupt

what os do you have?

[Penny Royalty]

1)Nothing.
2)It came from The Starve Together game when it was performing the first time setup. When it didn't work, I downloaded it from the microsoft website and tried to install, but it got the same error.
3)Windows 7

[chiefputsa☒lag]

use another administrator account and launch directx 9.0c installer.

[Penny Royalty]

I'm running as administrator.

[_I_]

win7 comes with dx 11 installed, not 9.0c

just run the game

browse the game files and delete the directx or redist folders

[chiefputsa☒lag]

win7 comes with dx 11 installed, not 9.0c

true but most games (that i know of) requires directx 9.0c libraries to function properly.

I'm running as administrator.

it's not really hard to create/use another administrator account as a way of troubleshooting software installation problem.

[_I_]

dx11 has all of the 9.0c instructions

[Penny Royalty]

When I tried deleting the directx files, the launcher for the game pops up as just a black screen, and then it crashes.

[FluffyPinkDecoyBunny]

2 things I can think of that could cause this issue:

First - maybe the file is on a bad sector on the HDD - you can run chkdsk from the command prompt to see if any problems are found. If any problems are detected, you can do a chkdsk /r /f and restart the computer to let it do a complete chkdsk.

Second - lack of permissions due to ownership of the .dll file

Last company I worked for, their software was poorly written and I doubt it's the case in your situation, but maybe the .dll file has restricted permissions for your user and you need to change owner/permissions settings. I had to constantly change ownership of .dll files to get the company's software to install even when the account we used was setup for Admin privlages.

Go to c:\windows\system32
locate the file giving you problems - if it is there, then do the following:

1) Right click on the file, choose Properties
2) Choose the Security tab
3) Click the Advance button
4) Choose the Owner tab
5) Click on the Edit button
6) Now choose your username you use on the comptuer in the list provided on the bottom half of the window (you should see Administrators and any other user account on the computer) and click Apply and then Okay on the window that pops up
7) Now click OK on the Advanced Security Settings windows (2 of them to click OK out of) and you'll be back to the Properties window for the file.
8) Now you want to click on the Edit button in the Security tab
9) Highlight your user account name and check the Full Control box under ALLOW and click on Apply
10) click OK on any messages that come up and click OK to close out the Properties window.

The instructions look and sound a lot more complicated than it really is. I ran into a lot of .dll errors because of lack of permissions and/or Windows 7 being a jerk with a mix of poor coding to allow the .dll files to be accessed. This was the only work around to get the software to install.

Those were the two common problems I ran into when having issues with .dll files on computers I worked with and those where the two ways I could fix them without having to do a format and re-install of Windows.