Salem Graves Nov 23, 2014 @ 2:17pm
Driver Blocked Due To Incompatibility issue, need assistance.
Every time I restart my PC I get this message that pops up
http://tinypic.com/r/dz6t61/8
Whenever I try to mouse over it to get more info or something, the message dissappears. Does anyone know where on my PC I can look to get more information about this issue, or find the driver that's causing problems? It's driving me nuts.
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Showing 1-15 of 16 comments
chiefputsa☒lag Nov 23, 2014 @ 6:07pm 
Control Panel\System and Security\Administrative Tools
Computer Management > device manager

also it will help if you post your complete pc specs and the lalest hardware you installed.
Salem Graves Nov 23, 2014 @ 6:29pm 
In device manager there's suppose to be an "!" somewhere right? I expand everything and there's nothing there.
GPU: GeForce GT 620 (I know it's bad)
CPU: i7-3770
This has been happening for awhile, the only thing I remember installing since this started happening is Sandboxie, but I've long since unisntalled that.
_I_ Nov 23, 2014 @ 6:36pm 
that looks more like some kind of malware

https://www.malwarebytes.org/mwb-download/
insatll mbam
run mbam, let it update, and full scan
fix all problems
reboot in safe mode
run mbam, let it full scan
fix all problems
reboot
Bad 💀 Motha Nov 23, 2014 @ 7:12pm 
Yea that's not a driver; that's a virus
Salem Graves Nov 23, 2014 @ 7:22pm 
I ran a few malware bytes scans and it picked up nothing.
chiefputsa☒lag Nov 23, 2014 @ 7:36pm 
run task manager when that 'suspicious' message pops up.
take a screenshot of the task manager and post picture link here (imgur link if possible)
Salem Graves Nov 23, 2014 @ 8:15pm 
Originally posted by chiefputsa:
run task manager when that 'suspicious' message pops up.
take a screenshot of the task manager and post picture link here (imgur link if possible)
Of which tab?
chiefputsa☒lag Nov 23, 2014 @ 8:18pm 
tabs: processes and details.
Bad 💀 Motha Nov 23, 2014 @ 9:29pm 
See if Avast has quarantined anything recently; it could also be a false positive by Avast.

If it really is some sort of driver/software related issue and Windows it attempting to block it like that popup suggests, look in the Windows Event Logs for details of such warnings.
Salem Graves Nov 23, 2014 @ 10:06pm 
Does this help with anything? Sorry, I'm not computer savy so I don't understand most of this stuff.
http://tinypic.com/r/2n140n/8
And avast hasn't seemed to quarentine anything since October
Last edited by Salem Graves; Nov 23, 2014 @ 10:07pm
Salem Graves Nov 23, 2014 @ 10:09pm 
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-ApplicationExperienceInfrastructure" Guid="{5EC13D8E-4B3F-422E-A7E7-3121A1D90C7A}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>3</Level>
<Task>0</Task>
<Opcode>2</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2014-11-24T05:55:13.960711800Z" />
<EventRecordID>901655</EventRecordID>
<Correlation />
<Execution ProcessID="3252" ThreadID="3256" />
<Channel>Application</Channel>
<Computer>ElijahKaat-PC</Computer>
<Security UserID="S-1-5-21-137216711-1413128736-2863082551-1001" />
</System>
- <EventData>
<Data Name="DBType">4</Data>
<Data Name="AppNameCount">17</Data>
<Data Name="AppName">Tages Protection</Data>
<Data Name="VendorNameCount">9</Data>
<Data Name="VendorName">Tages SA</Data>
<Data Name="SummaryCount">203</Data>
<Data Name="Summary">A driver is installed that causes stability problems with your system. This driver will be disabled. Please contact the driver manufacturer for an update that is compatible with this version of Windows.</Data>
<Data Name="SessionID">1</Data>
</EventData>
</Event>
This is what the event log says with the XML view. (I don't understand any of this, but if anyone else does, let me know.)
chiefputsa☒lag Nov 23, 2014 @ 10:38pm 
looks like your other software installed this 'tages protection driver'
if you trust this software, download/install compatible version.
http://www.overclock.net/t/572403/windows-7-pro-x64-tages-protection-driver
Salem Graves Nov 23, 2014 @ 10:49pm 
I installed that, no more driver error, but now a little box with "ShwiconXP" flashes on screen when I start up.
chiefputsa☒lag Nov 24, 2014 @ 6:51am 
googling that 'ShwiconXP' points out to possible multicard reader-associated file.
http://www.bleepingcomputer.com/forums/t/477565/shiconxp/

for earlier version of windows OS, type/run msconfig.exe. on startup tab, disable "ShwiconXP"
on windows 8, run task manager, on startup tab, disable "ShwiconXP".

or download/install ccleaner from
http://www.piriform.com/ccleaner/download/standard

navigate to startup entries, right-click file with "ShwiconXP" and click 'disable'
http://imgur.com/NgDiMHe
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Date Posted: Nov 23, 2014 @ 2:17pm
Posts: 16