r1ckyr4y EBK Nov 18, 2014 @ 6:55am
Intel 82567LF Gigabit Network This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Does anybody know how to fix this? I can only connect with my PC wirelessly, my wired connection isn't showing up anymore. I have tried going into the BiOS and enabling it but that still isn't working. It says the drivers are up to date as well.
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Air Nov 18, 2014 @ 7:04am 
Look up your motherboard online and download and install the appropriate ethernet driver for it.
r1ckyr4y EBK Nov 18, 2014 @ 7:10am 
Originally posted by Air:
Look up your motherboard online and download and install the appropriate ethernet driver for it.

I've done that many a time. I will try again though....

Intel 82567LF Gigabit Network has a driver problem - Not Fixed. This is what I get everytime i try to install it again.

It will not install the drivers, it says no Intel Network adapters present on this computer.
Last edited by rotNdude; Nov 18, 2014 @ 7:41am
rotNdude Nov 18, 2014 @ 7:43am 
What is the make and model of the computer or did you build it yourself? I think it's a laptop, but I don't know that for sure.
Does the adaptor show up in your Device Manager? If you're using Vista/Win 7 you can simply click on the start button and type in devmgmt.msc

Once in the Device Manager, check Network adapters - what is listed? You should see 2, one for your wireless (since you said that's currently working) and you should see one for your wired NIC. If you don't see 2, then your wired one is dead OR you have some kind of corrupted issue with Windows and it's having troubles using it - this may require a fresh windows install.

OR

You may see an ! or ? next the adapter that's not working. You can try to enable it (right click on the adapter name, choose Enable/Disable) - if that doesn't work, you can try to Uninstall (right click on the adapter name, choose Uninstall) and then reboot your computer. If Windows decects the NIC and no driver is found, as long as your wireless is working, it should hopefully automatically find, download and install the driver for your wired NIC. Or you can try to install the driver yourself.
schnitzeljaeger Nov 18, 2014 @ 10:17am 
Try using your wired LAN with a live linux. That way you can at least test if it is working at all. If it does not, you can be quite sure that the NIC is boken.
tigerxs1 Nov 18, 2014 @ 11:16am 
do a windows update that should find it,use wireless for the update,if not it should be on motherboard cd/dvd,your looking for the network adaptor i belive
Last edited by tigerxs1; Nov 18, 2014 @ 11:22am
r1ckyr4y EBK Nov 20, 2014 @ 4:41am 
Originally posted by FluffyPinkDecoyBunny:
Does the adaptor show up in your Device Manager? If you're using Vista/Win 7 you can simply click on the start button and type in devmgmt.msc

Once in the Device Manager, check Network adapters - what is listed? You should see 2, one for your wireless (since you said that's currently working) and you should see one for your wired NIC. If you don't see 2, then your wired one is dead OR you have some kind of corrupted issue with Windows and it's having troubles using it - this may require a fresh windows install.

OR

You may see an ! or ? next the adapter that's not working. You can try to enable it (right click on the adapter name, choose Enable/Disable) - if that doesn't work, you can try to Uninstall (right click on the adapter name, choose Uninstall) and then reboot your computer. If Windows decects the NIC and no driver is found, as long as your wireless is working, it should hopefully automatically find, download and install the driver for your wired NIC. Or you can try to install the driver yourself.


Intel 82567LF Gigabit Network shows up below the wireless adapter and it has a yellow triangle with a ! on it.
r1ckyr4y EBK Nov 20, 2014 @ 4:41am 
Originally posted by rotNdude:
What is the make and model of the computer or did you build it yourself? I think it's a laptop, but I don't know that for sure.

Alienware X51
Originally posted by r1ckyr4y.exe:

Intel 82567LF Gigabit Network shows up below the wireless adapter and it has a yellow triangle with a ! on it.

See if you can uninstall the driver for the NIC. In the device manager you should be able to right click on the name of the device and choose uninstall (hopefully it lets you do this). Once you do uninstall it, restart your computer.

Once the computer restarts, if your wireless internet is running, hopefully Windows auto detects that the wired NIC device lacks a driver and automatically finds, downloads and installs it for you. If this doesn't happen, have the latest driver for your NIC from the manufacturer's website and manually install it yourself.

IF the above doesn't fix the issue, your last ditch effort may be to do a fresh windows install - you may need to search online for the best method to do thsi on your Alienware x51 or contact customer service at Alienware.
r1ckyr4y EBK Nov 24, 2014 @ 5:22am 
Originally posted by FluffyPinkDecoyBunny:
Originally posted by r1ckyr4y.exe:

Intel 82567LF Gigabit Network shows up below the wireless adapter and it has a yellow triangle with a ! on it.

See if you can uninstall the driver for the NIC. In the device manager you should be able to right click on the name of the device and choose uninstall (hopefully it lets you do this). Once you do uninstall it, restart your computer.

Once the computer restarts, if your wireless internet is running, hopefully Windows auto detects that the wired NIC device lacks a driver and automatically finds, downloads and installs it for you. If this doesn't happen, have the latest driver for your NIC from the manufacturer's website and manually install it yourself.

IF the above doesn't fix the issue, your last ditch effort may be to do a fresh windows install - you may need to search online for the best method to do thsi on your Alienware x51 or contact customer service at Alienware.

Okay thanks.
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Date Posted: Nov 18, 2014 @ 6:55am
Posts: 10