Gaming Mouse back/forward buttons not working after upgrading my PC to Windows 8.1

[Forever Trance]

I have a Tt esports Theron gaming mouse that still works after the OS upgrade, but the back/forward buttons have become completely unresponsive! This is frustrating, someone please help with this issue?

[Silicon Vampire]

http://www.ttesports.com/downloads.aspx

[Forever Trance]

Originally posted by Silicon Vampire:

http://www.ttesports.com/downloads.aspx

Tried that already. Updated drivers, installed the software from the site. Problem still persists :/

[Silicon Vampire]

then you should be contacting their support.

[Forever Trance]

I have, no response yet. Just looking to see if anyone has similar problems

[_Swiky]

Originally posted by Forever Trance:

I have, no response yet. Just looking to see if anyone has similar problems

Hey mate, yer I started having this problem last night. Did you manage to fix the issue?

[Arya]

Originally posted by _Swiky:

Hey mate, yer I started having this problem last night. Did you manage to fix the issue?

What make and model of mouse is this, what operating system are you using, and did it correspond to a Windows update?

[_Swiky]

Originally posted by Wolfie:

Originally posted by _Swiky:

Hey mate, yer I started having this problem last night. Did you manage to fix the issue?

What make and model of mouse is this, what operating system are you using, and did it correspond to a Windows update?

The mouse is a Tt eSports THERON Gaming Mouse (Model: MO TRN006DT).

[Arya]

Originally posted by _Swiky:

Originally posted by Wolfie:

What make and model of mouse is this, what operating system are you using, and did it correspond to a Windows update?

Tt eSports THERON Gaming Mouse (Model: MO TRN006DT)

I see. And did it start malfunctioning directly after a Windows Update or Upgrade?

[_Swiky]

Originally posted by Wolfie:

Originally posted by _Swiky:

Tt eSports THERON Gaming Mouse (Model: MO TRN006DT)

I see. And did it start malfunctioning directly after a Windows Update or Upgrade?

Im using Windows 10, but Im not 100% sure if it is corresponding to a Windows Update or not, it would seem so, but I updated to the newest Windows about 3 or 4 nights ago, and have only noticed the mouse button issue starting last nignt.

I noticed it when I was trying to find the Mouse Software tool (so that I could change to mouse light colours to match my new headphones, lol), I thought the Theron software was installed, but couldnt find it, so I downloaded the Tt eSPORTS Plus+ software, thinking that was it, which it wasnt, and the problems started happening after that.

I have since uninstalled the Tt eSPORTS Plus+ software, and installed the correct software (Tt eSPORTS THERON_AP V1.3.1), but the problems is still persisting. Have tried everything I can think of as far as modifying settings in the Theron software tool, checking to see if drivers are up to date, unplugging and plugging the mouse back in, restarting the PC etc etc. Nothing works.

[Arya]

Are both the buttons faulty, or just one? Because it could be an unlucky co-incidence and a defective Microswitch.

[_Swiky]

Originally posted by Wolfie:

Are both the buttons faulty, or just one? Because it could be an unlucky co-incidence and a defective Microswitch.

The primary buttons are working, ie: left click, right click, and scroll wheel). The buttons that arent working are the 3 side buttons (2 on left, 1 on right) and the sensitivity buttons on top that change the DPI.

[Arya]

Originally posted by _Swiky:

The primary buttons are working, ie: left click, right click, and scroll wheel). The buttons that arent working are the 3 side buttons (2 on left, 1 on right) and the sensitivity buttons on top that change the DPI.

Sounds like software, then, rather than a hardware problem. Have you tried deleting the drivers and re-installing everything fresh?

[_Swiky]

Originally posted by Wolfie:

Originally posted by _Swiky:

The primary buttons are working, ie: left click, right click, and scroll wheel). The buttons that arent working are the 3 side buttons (2 on left, 1 on right) and the sensitivity buttons on top that change the DPI.

Sounds like software, then, rather than a hardware problem. Have you tried deleting the drivers and re-installing everything fresh?

I would do that by right clicking the mouse in Device Manager and selecting Uninstall Device?

[_Swiky]

Originally posted by Forever Trance:

I have a Tt esports Theron gaming mouse that still works after the OS upgrade, but the back/forward buttons have become completely unresponsive! This is frustrating, someone please help with this issue?

I finally just figured out how to fix this issue.... You're going to laugh. Turn the mouse over... there's an unlock/lock button on the bottom side of the mouse. It needs to be switched to "unlock" for the side buttons to work!!! hahahaha

[MA☝Omgwtfbbqstfu™]

Originally posted by _Swiky:

Originally posted by Forever Trance:

I have a Tt esports Theron gaming mouse that still works after the OS upgrade, but the back/forward buttons have become completely unresponsive! This is frustrating, someone please help with this issue?

I finally just figured out how to fix this issue.... You're going to laugh. Turn the mouse over... there's an unlock/lock button on the bottom side of the mouse. It needs to be switched to "unlock" for the side buttons to work!!! hahahaha

That takes the cake on useless features