Ways to fix blue screen after windows logo? - Now Fixed -

[Pavol]

I have been having some issues with my PC recently. It basically cuts out at random times while gaming, after months of asking different people what to do. I took someones advice today to stress test the PC and see if it was capable of dealing with high intensity situations. Long story short it crashed after 30 seconds and now I cannot get past the windows start up logo without the screen turning blue and the PC freezing.

I have tried Windows system repair about 6 times and it hasn't fixed anything. I have tried removing the motherboard battery for a few minutes then re fitting it ( heard that fixes it) it did not. I have tried turning off the PC and holding the power button to empty the motherboard of electrical current. Also tried using each stick of ram on their own instead of all 4 at once, no luck.

The PC is currently under going an advanced memory check which has been on for 4 hours and almost 50% done. This is the last thing I can think of before erasing the hard drive and re installing windows.

Any ideas to get rid of the blue screen? Again it was caused by a stress test crashing the PC.

Thank you.

[Azza ☠]

What's your PSU (Power Supply Unit)?
Or any of your PC specs for that matter? Windows version?

Cutting out at random times during any game/app? = Bad memory or PSU power rail damage / drain. I suggest checking those.

Also, check the Hard Drive for errors and loose connections of the cables, etc.

Find the root cause, then you might have to get the Windows disc to recover the OS via the repair console.

Are you able to get into safe mode? Normally upon booting press F8 to get the menu.

[Pavol]

Ursprünglich geschrieben von Azza ☠:

What's your PSU (Power Supply Unit)?
Or any of your PC specs for that matter? Windows version?

Cutting out at random times during any game/app? = Bad memory or PSU power rail damage / drain. I suggest checking those.

Also, check the Hard Drive for errors and loose connections of the cables, etc.

Find the root cause, then you might have to get the Windows disc to recover the OS.

Operating System - Windows 7 Home Premium 64 bit
PSU - Corsair 500w bronze
CPU - Intel Core i7 3770k 3.50GHz
GPU - Nvidia GTX 970 - Driver 350.12 (Latest)
RAM - 16GB Kingston Hyper X Genesis 1600HMz
Storage - 2GB Seagate Barracuda 7200 RPM
Motherboard - Asus p8Z77-V LX

I have taken the PC apart about 10 times in the last 6 months and re installed windows twice, I don't think it is any loose connections. Everyone is telling me it is the PSU. I am checking the memory right now though, should be done in like 5 or 6 hours...
It only cuts out during specific games like Insurgency and Chivalry. No other games crash. Not temperature related either, max temps are 70 degrees celcius. Nothing in the entire system every goes over that.

But anyway my main problem now is this blue screen thing, can't even use the PC. I'm going to buy a new PSU to fix the crashes, but since the stress test I can't even log into the desktop.

[Bad 💀 Motha]

Try booting to Safe Mode w/ Command Prompt and running CHKDSK /F on your HDD to verify it, as that could be an issue to if everything else is checking out ok. If you can't do that, hookup the HDD to another working system and verify it on there (just don't boot to it from another machine) and also install Seagate's SeaTools for Windows and run the various diagnostics to rule out a HDD issue.

If the BIOS was reset, ensure that is set up properly too then. Especially your RAM, like setting it to XMP Mode so the BIOS uses the correct Freq/Timings/Voltage based on the RAM's XMP Profile.

The PSU could be potentially borderline minimum, so I'd try another. If you gonna use a cheaper one like Corsair CX series, then I'd go with the 650M or 750M. The ones below really are not very good quality. Otherwise buy one of higher quality, like Corsair HX series or perhaps if too much $, EVGA SuperNova or XFX TS series of PSU; ones that are Gold Certified and around/above 550-watts would be ideal.

[[☥] - CJ -]

Even Memory checks arent perfect..

Have you tried testing the PC with 1 stick of RAM at a time?

If 1 stick crashes, try another, and so on.
-

And while it most likely has nothin to do with it, have you checked for any BIOS updates?

[DoYouEvenAimBro]

If i was you i would first find out if the problem is hardware or software related.

If you have access to another computer, then go to http://www.linuxmint.com/ . download 17,1 MATE or cinnamon, and make a bootable usb.

Then just insert into your pc and start it up, keep pressing f10 or f12 depending which button allows you to change the boot device. Choose usb.

Did the system boot with no problems? if so then it is software related. At this point your best bet is to reinstall windows if that is the OS of your choice (so get a win 7 CD or win 8) and go ahead and do that.

if the system crashed then you know its your hardware... and you need troubleshoot that.

basically take it 1 step at a time and figure out what the problem is. then fix said problem. If you need help you can ask.

[Bad 💀 Motha]

Especially if u can load up into any sort of Safe Mode, which won't use any drivers or startup apps. Safe Mode working could then be a sign that either a Driver, Service or Startup App is most likely your issue for Normal Mode not booting up properly.

[Pavol]

To give you guys an idea of how long this memory check takes, I'm at 95% now, still not finished. I'll try and boot into safe mode and do some checks on the hardware, looks like this memory scan was pointless, says 'no problems have been detected yet', 7 hours after I started it.

[Pavol]

Ursprünglich geschrieben von Bad-Motha:

Try booting to Safe Mode w/ Command Prompt and running CHKDSK /F on your HDD to verify it, as that could be an issue to if everything else is checking out ok. If you can't do that, hookup the HDD to another working system and verify it on there (just don't boot to it from another machine) and also install Seagate's SeaTools for Windows and run the various diagnostics to rule out a HDD issue.

If the BIOS was reset, ensure that is set up properly too then. Especially your RAM, like setting it to XMP Mode so the BIOS uses the correct Freq/Timings/Voltage based on the RAM's XMP Profile.

The PSU could be potentially borderline minimum, so I'd try another. If you gonna use a cheaper one like Corsair CX series, then I'd go with the 650M or 750M. The ones below really are not very good quality. Otherwise buy one of higher quality, like Corsair HX series or perhaps if too much $, EVGA SuperNova or XFX TS series of PSU; ones that are Gold Certified and around/above 550-watts would be ideal.

I'm looking into getting a 1000w corsair PSU. It's probably overkill, but I havn't been able to run my PC properly in 6 months and I want these crashes gone with for good.

[chiefputsa☒lag]

Ursprünglich geschrieben von ClearSkies:

To give you guys an idea of how long this memory check takes, I'm at 95% now, still not finished. I'll try and boot into safe mode and do some checks on the hardware, looks like this memory scan was pointless, says 'no problems have been detected yet', 7 hours after I started it.

try testing 'memory module' one stick at at time and only when you are not doing anything so you will not lose sleep or important time.

[Pavol]

Thanks for all your replies, I'll look into each solution, been doing this all day.

[Pavol]

Ursprünglich geschrieben von chiefputsa:

Ursprünglich geschrieben von ClearSkies:

To give you guys an idea of how long this memory check takes, I'm at 95% now, still not finished. I'll try and boot into safe mode and do some checks on the hardware, looks like this memory scan was pointless, says 'no problems have been detected yet', 7 hours after I started it.

try testing 'memory module' one stick at at time and only when you are not doing anything so you will not lose sleep or important time.

I tried booting into windows with one stick at a time and it bluescreened every time. I think the crash corrupted the software. I got an error before that said it couldn't validate windows login or something strange like that.

[Pavol]

If anyone knows how to fix a volume issue that would help as well. Using a laptop while the desktop is broken. Have the volume on almost the lowest level possible and it's loud. Putting the volume at max level would probably blow out the speakers. How do I adjust the volume levels so low is quiet and high is loud? Nothing but loud right now.

[chiefputsa☒lag]

I tried booting into windows with one stick at a time and it bluescreened every time. I think the crash corrupted the software. I got an error before that said it couldn't validate windows login or something strange like that.

if you already have a backup of your important files/folders/games:
unplug from internet.
reinstall windows (which cannot activate since you don't have internet connection)
install motherboard chipset and gpu drivers using dvd/cd that came with your motherboard/gpu.
install some non steam pc games and play it.

if there is no problem running non steam pc games, then there is something wrong with the programs you have installed normally while connected to the internet or a windows OS update may have been the culprit all along.

if there is still a problem, try using another nvidia gpu.

also, are you sure of this statement?

Any ideas to get rid of the blue screen? Again it was caused by a stress test crashing the PC.

a stress test crashing the computer may mean overheating or an unstable cpu/memory overclock.

[[☥] - CJ -]

If it crashed every time, they could both be bad RAM sticks..
Do you have any other RAM to test before your new RAM comes in?

[Pavol]

Ursprünglich geschrieben von chiefputsa:

I tried booting into windows with one stick at a time and it bluescreened every time. I think the crash corrupted the software. I got an error before that said it couldn't validate windows login or something strange like that.

if you already have a backup of your important files/folders/games:
unplug from internet.
reinstall windows (which cannot activate since you don't have internet connection)
install motherboard chipset and gpu drivers using dvd/cd that came with your motherboard/gpu.
install some non steam pc games and play it.

if there is no problem running non steam pc games, then there is something wrong with the programs you have installed normally while connected to the internet or a windows OS update may have been the culprit all along.

if there is still a problem, try using another nvidia gpu.

also, are you sure of this statement?

Any ideas to get rid of the blue screen? Again it was caused by a stress test crashing the PC.

a stress test crashing the computer may mean overheating or an unstable cpu/memory overclock.

I was having regular crashes with certain games, someone recommended doing a stress test to see if it was my PSU being unable to power the PC during high intensity moments. The PC crashed during the test and now bluescreens everytime I try and turn it on. I have no back ups of my software, I don't mind re installing windows, but I want to know why I have a blue screen in the first place. I have not over clocked anything.