I have a USB problem with a Gigabyte Z68A-D3H-B3 motherboard(FIXED)

[Royal Prawn]

edit: it was my mouse >_<

[_I_]

your cpu/board are 64 and 32bit os compatable
he should not have changed any hardware to install win64

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here

it will how what mobo and cpu you have

if it is that board get the correct chipset/usb/aduio/lan drivers for it
http://www.gigabyte.com/products/product-page.aspx?pid=3976#

[Royal Prawn]

here's my CPU-Z

http://valid.x86.fr/jzkmhl

[_I_]

tick the box for publish online

[Royal Prawn]

http://valid.x86.fr/ccdgvk

hopefully that works

[_I_]

your ram is running in single ch mode for some reason
make sure they are in the same colored slots

will not cause the usb issues tho

try downloading the correct mobo drivers and install them

[schnitzeljaeger]

Sounds like a driver issue indeed. Also take a look into the "Event Viewer" > "Windows Logs" > "System" and check for errors regarding USB and general driver issues.

[Royal Prawn]

Originally posted by _I_:

your ram is running in single ch mode for some reason
make sure they are in the same colored slots

will not cause the usb issues tho

try downloading the correct mobo drivers and install them

thanks for noticing the ram thing.

I tried downloading the USB drivers though. probably multiple times.

Originally posted by schnitzeljaeger:

Sounds like a driver issue indeed. Also take a look into the "Event Viewer" > "Windows Logs" > "System" and check for errors regarding USB and general driver issues.

the only driver issues I could find were related to either usb drives or android. there might have been one or two that weren't but when I googled them, I found out they didn't matter(if they existed)

[Royal Prawn]

I figured out my problem. My computer hates mice. why? dunno. it doesn't mess with other usb devices(flash drives, controllers, my smart phone) though.

[Bad 💀 Motha]

BIOS update is done from the BIOS itself; read the Gigabyte motherboard manual for details. Basically once you download the BIOS update, you extract the .ROM file to a USB Flash Drive. You don't run anything for that inside Windows OS.

As for the USB issues, 2.0 doesn't have a Driver you can install/uninstall, as the OS has that built-in. So either the USB device hubs are screwed up, which u can remove and re-detect again to fix. Or I would reinstall the OS fresh, as it could be a USB related issue from within the Windows Registry.

3.0 Drivers are for the 3.0 ports only. And without that they may still function (depending on board) as 1.1/2.0 ports. So reinstall of the 3.0 driver won't help.

If were me and I was un-sure of how to address it I would have contacted the person/place who did the tech work and ask what if anything was changed, and also what they could do to address this issue, like perhaps swapping out this board for another of same model and see if the motherboard is the issue here. If they did change out your motherboard upon OS installation, then that has no bearing on the fact your hardware worked normally under WinVista if the hardware isn't the same now.

[Kitchen Gun (TM)]

I have a Z87X-UD3H with the exact problem. The mouse and USB wifi and headphones keep disabling randomly. sometimes after a restart it never happens untill some other restart.

http://social.technet.microsoft.com/wiki/contents/articles/3164.event-id-219-windows-kernel-pnp.aspx
I have a Razer Naga and I never installed the synapse driver.

Edit: I'll try ivo2296's solution on that link.