HELP! Games Freezing With Buzz Loop + AMD Display Driver Failed Error

[iRealizedKing]

I built a computer system not too long ago and upgraded it's CPU and GPU yesterday. Here are the specifications:
Motherboard: Asrock FM2A55M-HD+ Processor: AMD Athlon X4 860K (Upgraded from A6-6400K) RAM: 8GB (2 x 4GB) Vengeance Gaming 1600MHz Card Graphics Card: XFX Radeon R9 270 Double D Edition (Upgraded from Integrated AMD Radeon 8470D Hard Drive: 320GB Seagate 7200RPM Case: Zalman T3 with 2 Chassis 3-PIN Fans PSU: Aerocool AP-450PRO 450W 80+ Bronze
I am having an issue where when I start to run graphic-intensive games like Just Cause 2 and Sleeping Dogs: Definitive Edition at Medium or High settings, about 10-15 minutes into gameplay, the entire operating system will freeze, and the game will produce a buzzing sound. The computer will remain unresponsive until I press the reset button on the computer case or turn it off and back on manually. I have read many threads, where they all seem to suggest that the issue is with the graphics card overheating, so I decide to monitor the temperatures using both SpeedFan and Hardware Monitor, when the computer would freeze, the temperatures of both GPU & CPU would report being at around 60C. I ramp up the GPU & CPU Fans to 100% only to be reported the same temperatures. The case usually feels quite hot, and for some reason I am unable to control my 3-PIN Chassis Fans from SpeedFan, so I hooked up the Fans to Molex connectors to have the run at constant full speed but temperatures aren't Changing. This isnt happening with low-res games like Minecrcaft, although, those games and simple OS applications have an issue of their own where the screen monitor will just randomly black out, then a popup will appear saying the AMD Display drivers have stopped working and recovered succesfully. I have tried wiping out all the drivers then installing the latest drivers from AMD's sight, also making sure I have disabled onboard graphics in the UEFI, still to no avail. These issues are slowly becoming more and more frequent and I dont know why. I had high hopes with overclocking these devices, but being unable to get past the first cutscene in sleeping dogs in Low settings with a mid-high range graphics card like the R9 270 (No X) is dissapointing. Any ideas what might be going wrong?

[Azza ☠]

DirectX Diagnosis...
Click Start button > select Run > Type "dxdiag" and press Enter or select from the list.

A program will launch, let it load at the bottom bar. Click yes if it ask you to check drivers are MS certified or not. Then let it run... after it is done, go to each tabs and run the tests.

Under each page (notes selection), it should say "No problems found" if everything is running fine.

Run 64 bit DXDiag (button), then repeat those checks.

What sound devices are you using? If multiple ones, such as Intel Motherboard Realtek, etc... make sure you have the right one set as default under Windows as well as Steam Client.

For example, to fix sound issues...
If mentioned in the DXDiag notes: your sound audio doesn't support hardware acceleration - Set Hardware sound acceleration level to "No" acceleration. Hardware acceleration will only work with real sound card hardware.

Anything conflicting or not digitally signed by Microsoft? Will also be warned there, so you can address any files/drivers Windows might be hating or messing up with.

---

Also check on the motherboard, you haven't loosen / knocked out the audio cable (AC97 Connector Port or SPDIF pins) if you use that, etc.

---

If you have Windows Media Player installed, attempt playing music via that. It's it skips over them, you have the wrong audio output selected. For example, using a SPDIF Out, rather than default Speaker... but no digital optical cable running from it. Check under Control Panel > Sound > Playback (tab), then set correct default audio device.

ps: Windows Media Player has an unique way of screwing up if something is wrong with your audio, just a great testing tool, compared to your other music players (which you might actually play music with).

[iRealizedKing]

Автор сообщения: Azza ☠

DirectX Diagnosis...
Click Start button > select Run > Type "dxdiag" and press Enter or select from the list.

A program will launch, let it load at the bottom bar. Click yes if it ask you to check drivers are MS certified or not. Then let it run... after it is done, go to each tabs and run the tests.

Under each page (notes selection), it should say "No problems found" if everything is running fine.

Run 64 bit DXDiag (button), then repeat those checks.

What sound devices are you using? If multiple ones, such as Intel Motherboard Realtek, etc... make sure you have the right one set as default under Windows as well as Steam Client.

For example, to fix sound issues...
If mentioned in the DXDiag notes: your sound audio doesn't support hardware acceleration - Set Hardware sound acceleration level to "No" acceleration. Hardware acceleration will only work with real sound card hardware.

Anything conflicting or not digitally signed by Microsoft? Will also be warned there, so you can address any files/drivers Windows might be hating or messing up with.

---

Also check on the motherboard, you haven't loosen / knocked out the audio cable (AC97 Connector Port or SPDIF pins) if you use that, etc.

---

If you have Windows Media Player installed, attempt playing music via that. It's it skips over them, you have the wrong audio output selected. For example, using a SPDIF Out, rather than default Speaker... but no digital optical cable running from it. Check under Control Panel > Sound > Playback (tab), then set correct default audio device.

ps: Windows Media Player has an unique way of screwing up if something is wrong with your audio, just a great testing tool, compared to your other music players (which you might actually play music with).

I ran DxDiag, and On ALL tabs, the DirectX Diagnostic Tool said there were no problems found. I coudn't run the 64Bit version because there is no button for me to press. Is that normal? Also the audio on Windows Media Player plays perfectly fine and doesn't skip.

[Azza ☠]

Автор сообщения: iRealizedKing

I ran DxDiag, and On ALL tabs, the DirectX Diagnostic Tool said there were no problems found. I coudn't run the 64Bit version because there is no button for me to press. Is that normal? Also the audio on Windows Media Player plays perfectly fine and doesn't skip.

Are you running Windows 32bit version? If so, then there will be no 64bit to worry about.

Else, if running a 64bit operating system, then "Run 64-bit DxDiag" button should appear at the bottom after "Help" and before the "Next Page | Save All Information | Exit" buttons.

Once you're in the 64bit - DirectX Diagnostic Tools, no button will be there either. However, it should say after the DxDiag verison number ( 64-bit Unicode rather than 32-bit Unicode ).

---

Perhaps check the Windows event logs for more details...

Go to Start > Run > Type "Event Viewer" without the quotes and select from the list.

Event Viewer (Local) > Custom Views > Administrative Events

Look for any red error messages since boot or around when the last issue occurred. This should lead you in a direction where to look, note down the message(s).

[iRealizedKing]

Автор сообщения: Azza ☠

Автор сообщения: iRealizedKing

I ran DxDiag, and On ALL tabs, the DirectX Diagnostic Tool said there were no problems found. I coudn't run the 64Bit version because there is no button for me to press. Is that normal? Also the audio on Windows Media Player plays perfectly fine and doesn't skip.

Are you running Windows 32bit version? If so, then there will be no 64bit to worry about.

Else, if running a 64bit operating system, then "Run 64-bit DxDiag" button should appear at the bottom after "Help" and before the "Next Page | Save All Information | Exit" buttons.

Once you're in the 64bit - DirectX Diagnostic Tools, no button will be there either. However, it should say after the DxDiag verison number ( 64-bit Unicode rather than 32-bit Unicode ).

---

Perhaps check the Windows event logs for more details...

Go to Start > Run > Type "Event Viewer" without the quotes and select from the list.

Event Viewer (Local) > Custom Views > Administrative Events

Look for any red error messages since boot or around when the last issue occurred. This should lead you in a direction where to look, note down the message(s).

I am running Windows 8.1 64bit, but the button doesn't appear anywhere along the bottom of the DirectX Diagnosis Tool.

[iRealizedKing]

Автор сообщения: Azza ☠

Автор сообщения: iRealizedKing

I ran DxDiag, and On ALL tabs, the DirectX Diagnostic Tool said there were no problems found. I coudn't run the 64Bit version because there is no button for me to press. Is that normal? Also the audio on Windows Media Player plays perfectly fine and doesn't skip.

Are you running Windows 32bit version? If so, then there will be no 64bit to worry about.

Else, if running a 64bit operating system, then "Run 64-bit DxDiag" button should appear at the bottom after "Help" and before the "Next Page | Save All Information | Exit" buttons.

Once you're in the 64bit - DirectX Diagnostic Tools, no button will be there either. However, it should say after the DxDiag verison number ( 64-bit Unicode rather than 32-bit Unicode ).

---

Perhaps check the Windows event logs for more details...

Go to Start > Run > Type "Event Viewer" without the quotes and select from the list.

Event Viewer (Local) > Custom Views > Administrative Events

Look for any red error messages since boot or around when the last issue occurred. This should lead you in a direction where to look, note down the message(s).

There are a large number of Red Crosses and Yellow Warnings in the Event Viewer but I don't know how to read or decipher them. Any help or ideas?

[iRealizedKing]

Автор сообщения: Azza ☠

Автор сообщения: iRealizedKing

I ran DxDiag, and On ALL tabs, the DirectX Diagnostic Tool said there were no problems found. I coudn't run the 64Bit version because there is no button for me to press. Is that normal? Also the audio on Windows Media Player plays perfectly fine and doesn't skip.

Are you running Windows 32bit version? If so, then there will be no 64bit to worry about.

Else, if running a 64bit operating system, then "Run 64-bit DxDiag" button should appear at the bottom after "Help" and before the "Next Page | Save All Information | Exit" buttons.

Once you're in the 64bit - DirectX Diagnostic Tools, no button will be there either. However, it should say after the DxDiag verison number ( 64-bit Unicode rather than 32-bit Unicode ).

---

Perhaps check the Windows event logs for more details...

Go to Start > Run > Type "Event Viewer" without the quotes and select from the list.

Event Viewer (Local) > Custom Views > Administrative Events

Look for any red error messages since boot or around when the last issue occurred. This should lead you in a direction where to look, note down the message(s).

Is this normal? http://i.imgur.com/e81y3Ll.png

[Azza ☠]

Windows Event Logs normally get full of things, however that is a lot and should be addressed for maximum system stability.

Warning messages you can normally ignore... however with those it's currently showing you have display issues and Windows has restarted your graphic card drivers a few times to recover. Issues around your graphic card drivers, overheating, or your direct x, etc, can cause this.

Those red errors and specially critical can be a bad sign of things you should probably address first. Check the Kernel issues (that would normally be from a crash) and the Service (7000) + Security (8198). You will need to click them individually and check the details under them for root causes.

Event ID: 41 - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Your shutting down the system correctly under Windows right? Did it crash out then? It's complaining about Kernel Power.

What is your PSU (power supply unit) wattage? Can it handle your graphics card? Mostly would be graphics, but also if you added RAM, additional devices or hard disks when this problem began, the power supply may cause the problem.

Also, ensure your system (most likely graphics card) isn't overheating if it's getting enough juice to power stable.

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Note: I'm assuming you have a licensed Windows 8 disk and online activation with Microsoft for this... It will attempt to repair and replace any missing/corrupt/damaged system files.

Open an elevated command prompt or elevated PowerShell.
To do this: Start > Under Run, type "cmd.exe" without the quotes > Right-click it from the list and select "Run as administrator".

In the elevated command prompt or PowerShell, type sfc /scannow and press Enter. This might take some time to run and access an online image of your operating system from Microsoft or request a disk copy - if any issues found.

Does that find any issues, if so could it fix?

If no issues it should just display:
"Windows Resource Protection did not find any integrity violations"

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Still no luck, check the system memory...

Open Memory Diagnostics Tool by clicking the Start button, and then clicking Control Panel. In the search box, type Memory, and then click Diagnose your computer's memory problems.‌ Administrator permission required If you're prompted for an administrator password or confirmation, type the password or provide confirmation. Reboot and let it scan, note this will take a long while to check, let it do it's thing.

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EDIT: Oh those logs are from the 11th? A few days back, before you got you're new PSU (power supply)? In which case, they might not for any issue. I just meant check the logs since last boot or issue, not too far back... it keeps a long record.

[_I_]

what are the rest of the specs?
cpu, mobo, ram ect..

post a cpuz validation link
http://www.cpuid.com/softwares/cpu-z.html
cpuz -> validate button -> submit button
it will open a browser, copy the url (address) and paste it here

if its an older build it could be dusty and overheating
newer build could be driver issues

get the latest chipset/mobo/usb/lan drivers from the oem site or mobo site
gpu drivers from amd/nvidia/intel

never get driver updates from windows update
check windows update history and uninstall anything driver related