Supertino Sep 17, 2014 @ 2:43pm
Mouse\keyb stops, beeps and catches up?!
Had the issue for several weeks now, nothing changed hardware wize nothing new software wise (drivers any way AFAIK);

- Steel series Kana v2 mouse
- Coolermaster Quickfire TK keyboard
- Win 7 x64

The issue happens in all games I've been playing recently, Diablo 3, Titan Fall, Tribes Ascend.

The issue is.... I am playing away and then my keyboard and occasionaly my mouse will stop responding to new commands and it will continue doing what it was doing, so if im pushing W when "it" happens I'll keep running forward with none of my new key presses\releases being recognised, this will last a a few seconds then I'll hear a number of rapid beeps then all my keypress I was franticly pressing will all happen at once, like they were queued up. Then it all works find until it happens again, which is every 2-4 mins.

It's not a sticky key issue that is disabled and the beep sound for sticky keys is different.

I am thinking it might have somthing to do with shift held down?! as in all those games I hold shift a lot. Sadly I cant recreated on demand to properly isolate the problem.

I though maybe its the 6/N key rollover the Tk has but it happens in both modes.

This only seems to happen in game not experienced any issues outside of games.

Any ideas?
Last edited by Supertino; Sep 17, 2014 @ 2:46pm
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Showing 1-6 of 6 comments
_I_ Sep 17, 2014 @ 3:04pm 
the beeping is because the input buffer is full, and kep preses are being dropped

cause, is most likely background programs, or sime kind of virus/malware

https://www.malwarebytes.org/mwb-download/
insatll mbam
run mbam, let it update, and full scan
fix all problems
reboot in safe mode
run mbam, let it full scan
fix all problems
reboot

also check windows startup tasks
start -> run/search -> msconfig
on startup tab, untick everthing
on service tab, untick all non ms items
Supertino Sep 17, 2014 @ 11:38pm 
Thanks

I did a malware scan in normal , found a "Trojan.btcminer.ts" that seems to have got onto my system mid august which is probably about the time I've had issues, I'll do a safemode scan this evening.

I've never had anything to do with bitcoins this that shouldn't be there.

Nothing untoward in my startups, I am always very good at managing that.:purpleteam:
Supertino Sep 18, 2014 @ 11:02am 
Still happening following a Malwarebytes Safe scan (found nothing), nothing from a full scan using AVG either.

Doesn't seem to be virus or malware. No dodgy looking processes running either.

Hum rather stumped now, really dont want to have to reinstall windows but its looking like my only option. :sfsad:

It is only in games though which jsut makes it even more odd.
Last edited by Supertino; Sep 18, 2014 @ 11:03am
rotNdude Sep 18, 2014 @ 11:48am 
Try a different keyboard and mouse.
Azza ☠ Sep 18, 2014 @ 12:29pm 
"Trojan.btcminer.ts" turns your PC into a Bitcoin mining slave. A way of earning digital currency, but putting strain on your computer processing doing number-crunching work. One standard spec computer wouldn't earn someone much, so malicous people create zombie bots of thousands / millions infected to all work together.

That would eat up your CPU/GPU processing and Memory usage a lot, more than a standard PC can handle (while your also using it to play games, etc). Which could of been the cause for your own input to be ignored.

It could of also created a RootKit into your Operating System in an attempt to hide itself.

I recommend you double checking, using another anti-malware scanner like...

Spybot: http://www.safer-networking.org/mirrors/


Also, uninstall all old versions of Java. If you use it, ensure only the latest offical version is installed. Check again with Adobe Flashplayer, Adobe Reader and your Internet Browsers in particular. Update all your Windows files. Vulnerabilities in these programs are often exploited in order to install malware 'drive-by' on your PC.

See if you still have anything under a folder called:
C : \ ProgramData \ Microsoft \ Windows \ Time \

That is where "Trojan.btcminer.ts" normally dumps it's files, calling itself "TimeServer.exe", "w9xpopen.exe", "Time-svc.exe", "WindowsTime.exe", "python27.dll", "msvcp90.dll", etc...

Ctrl+Alt+Del, look under your task manager for top processes. The culprits might be timeserver.exe 32 and time-svc.exe, when it starts GPU will stay at 100% usage till you kill the processes. They are both part of that same trojan and might attempt to recover themselves from each other - end task them both at the same time.

Submit those files to virustotal.com or scan with an up-to-date virus scanner, don't run them.

As for the keyboard and mouse, reducing the polling rate will help. Normally you want it at 1000Hz / 1ms for best response - which is natively standard unless your PC really can't handle.
Last edited by Azza ☠; Sep 18, 2014 @ 1:02pm
Supertino Sep 18, 2014 @ 1:02pm 
Thanks for the advice, that bitcoin trojan was in the \Time folder that was a python.dll in there nothing else in the folder, all now deleted. CPU is bouncing between 0-4% at the moment none of those processes you detail running. GPU at 0-1%

Just now as a test I shut down steam and ran titanfall directly from the Origin launcher rather than from the shortcut in steam, no issues for the full 30 -40 minutes I played.
I am going to play with steam overlay turn off now to see if thats an issue, after all the overlay will be polling for tab+shift so maybe thats jumping in and doing all kinds of stuff? though never had to do that before.

I;ll give spybot a bash too.

Im 99% sure the keyboard is fine it passes the test for both 6 key and N key rollover without issue. http://www.microsoft.com/appliedsciences/content/projects/KeyboardGhostingDemo.aspx
Last edited by Supertino; Sep 18, 2014 @ 1:07pm
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Date Posted: Sep 17, 2014 @ 2:43pm
Posts: 6