Keyboard and Mouse not working outside of BIOS

[csieburg]

Hey guys,

I just finish building my new computer. I used my old HD and other parts along with a new case, motherboard, and graphics card.

In bios my keyboard and mouse work fine but as soon as it gets to the windows starup screen my keyboard and mouse stop working. Ive tried a lot to fix this issue but nothing is worked.

Please Help!!

[_I_]

boot to safe mode

start -> control panel -> windows update
view update history

look for anything driver related and uninstall it

[Bad 💀 Motha]

^ What he said.

Often times people have had a bunch of Windows Updates and did not realize a Driver was one of those. Always look at the full list of updates and right click + hide those Driver ones and don't get em from Microsoft WU. Instead get them from their source. I've even had times (back in WinXP) where Microsoft hardware even did not work correctly (Wireless KB & Mouse Comfort Bundle) where WU would detect the reciver, kb, and mouse and then want to auto-update the drivers, after which the devices either didn't work properly or had issues after doing so.

If something like a Keyboard or Mouse works fine, no reason to update that.

If it's Logitech or something else, get the most updated software/drivers from them directly and not via Windows Updates.

[Teknohead]

Using an old HD is always a bad idea unless you wipe it. It often holds old mobo settings that .. not so much work with new

[MaddDoktor [Linux]]

What is the USB setting in your BIOS? If it is something other than Auto or Legacy, try one of those settings. Or maybe it is a USB 3.0 issue.

[Bad 💀 Motha]

Make sure they are not plugged into USB 3.0 Ports

Most motherboards will even suggest that you use the USB 2.0 ports closest to the top-edge of the Motherboard I/O

USB 3.0 won't work until its Driver has been installed.